Excellent Customer Service Skills Jobs in Other US Location

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Looking for Excellent Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Other US Location area.

Pricing & Contracts Specialist

Company: Integrated DNA Technologies, Inc.

Location: Other US Location

Posted Dec 24, 2024

Integrated DNA Technologies IDT is a leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. They value diversity and have a culture that promotes engaged people, motivation, and opportunities for growth. The position is part of the Global Commercial Strategic Pricing and Contracts team and involves creating and amending commercial agreements, entering and maintaining product pricing and discounts, and working with cross-functional stakeholders. The essential requirements include a Bachelor's degree in business or life science, excellent computer skills, and previous experience in customer-facing roles and commercial agreements. The salary range is $60,000 - $65,000.

Engineer

Company: PharmaLex

Location: Other US Location

Posted Dec 24, 2024

PharmaLex is a successful consulting company for the Healthcare industry, offering professional development and a collaborative work environment. They provide exciting career opportunities in a trusting, respectful, and diligent atmosphere. The position requires a Master's or Bachelor's degree in Engineering (Chemical, Mechanical, or Electrical) with 2 years of experience in GMP-related fields. The role involves troubleshooting equipment issues, understanding control systems, and applying engineering principles to solve problems.

Solutions Architect, AI/ML

Company: 66degrees

Location: Other US Location

Posted Dec 24, 2024

66degrees is a leading consulting and professional services company specializing in AI-focused data-led solutions using the latest cloud technology. They offer unmatched engineering capabilities and vast industry experience to help global brands transform business challenges into opportunities and shape the future of work. They value embracing challenges and winning together, fostering a culture that sparks innovation and supports professional and personal growth.

Site Management Associate

Company: PSI CRO

Location: Other US Location

Posted Dec 24, 2024

The company is a dynamic global organization founded in 1995, employing over 2800 dedicated individuals. They work in the field of medical science, focusing on clinical research. The job description involves maintaining databases, managing documents, communicating with departments and external parties, coordinating sitespecific queries, and preparing meeting agendas. The qualifications required include a college or university degree, administrative experience, a life sciences degree, full proficiency in English and Serbian, and strong organizational skills. The company offers excellent working conditions, extensive training, a competitive salary, and opportunities for personal and professional growth.

Multicategory Applications Engineer

Company: Ingredion Incorporated

Location: Other US Location

Posted Dec 24, 2024

The job posting is for an Applications Engineer position at Ingredion's Idea Labs Innovation Center. The role involves creating cutting-edge solutions, developing innovative sugar reduction applications, and leading technical training sessions. The ideal candidate should have a Bachelor's degree in Food Science or Chemical Engineering, 5+ years of experience in sugar reduction, and knowledge in formulation, prototype development, and sensory evaluation. The position requires staying ahead of market trends, building relationships, and creating innovative solutions that meet and exceed customer expectations.

Web Developer/Frontend Engineer (Contract/Ukraine-based)

Company: Settle

Location: Other US Location

Posted Dec 24, 2024

Settle is a company that aims to make buying inventory easy for small business owners. They offer a cash flow management platform with accounts payable and flexible financing tools. The company works with several well-known brands and is looking for a Web Developer/Frontend Engineer to join their growing team. The role involves building and maintaining the marketing website, collaborating with other teams, and contributing to the internal React component library. The company offers a competitive salary, unlimited PTO, flexible work culture, and various benefits.

Associate Principal Engineer, Support Operations

Company: Saviynt

Location: Other US Location

Posted Dec 24, 2024

This role involves developing and delivering comprehensive training programs that combine soft skills with technical knowledge to equip the Technical Support team to handle complex issues with empathy, clarity, and efficiency. The role also includes designing and facilitating interactive workshops, collaborating with technical trainers, assessing training needs, coaching and mentoring team members, and staying updated on industry trends. The ideal candidate should have a Bachelor's degree in Communications, Psychology, or Education, 35 years of experience in soft skills or technical support training, and familiarity with IGAIAM solutions.

Lead Operator

Company: Ingredion Incorporated

Location: Other US Location

Posted Dec 24, 2024

Ingredion is hiring for a Lead Operator position in South Sioux City, NE. The role requires strong leadership, safety skills, and the ability to operate state-of-the-art plant-based protein facilities. The Lead Operator will work in a team environment, provide training, and ensure high-quality production. The position is suitable for candidates with strong time management, organizational skills, and the ability to build consensus. Previous manufacturing experience is preferred.

Paid Media Specialist (B2B Focus)

Company: OneIMS - Integrated Marketing Solutions

Location: Other US Location

Posted Dec 24, 2024

The job posting is for an experienced Paid Media Specialist to lead B2B advertising campaigns with a focus on Google Ads, YouTube, and LinkedIn. The role requires hands-on expertise in ad creation, performance monitoring, optimization, and CRM integration. Key responsibilities include developing and executing paid media strategies, managing campaigns for maximum performance, integrating ad platforms with CRMs, leveraging audience and conversion data, implementing ABM strategies, and monitoring and optimizing campaign performance for ROI and revenue outcomes.

Risk Lead

Company: Paystack

Location: Other US Location

Posted Dec 24, 2024

Paystacks is a growing digital payments company in Africa with a mission to accelerate payments on the continent. They have introduced innovative solutions such as automated recurring payments, direct bank account payments, and chargebacks. The company has been acquired by Stripe and is committed to building out Africa's payments infrastructure. The Risk Lead role involves supporting the Head of Risk and Compliance in embedding and enhancing the global risk management framework, working closely with teams, defining risk-mitigating controls, and ensuring compliance with regulations.

Hardware Architect - Optical Transponders

Company: Infinera Corporation

Location: Other US Location

Posted Dec 24, 2024

The text describes a job position for a Hardware Architect specializing in DWDM transmission systems. The candidate is required to have a BScMScPhD degree and at least 5 years of experience in HW development of telecommunication systems. The position involves developing innovative competitive product architectures, understanding business requirements, and coordinating with cross-functional teams. The candidate must have in-depth knowledge of relevant telecommunication standards and experience in HW design and HW architecture of DWDM line interfaces. The job requires direct or indirect access to certain confidential information and the candidate must be eligible to obtain authorization from the appropriate agency to access applicable Export-Controlled Information.

Localization Assistant (Remote)

Company: PTW

Location: Other US Location

Posted Dec 24, 2024

PTW is a global games services company seeking a linguistic student for a full-time and temporary role in translation and localization. The role involves maintaining Translation Memories, creating and updating glossaries, supporting localization workflows, and conducting basic linguistic quality checks. The candidate must reside in Portugal and have a degree in Linguistics, Translation Studies, or a related field. The company offers a supportive environment, full training, and the opportunity to work on big game client projects. Attractive remuneration, holidays, and a dedicated employee wellbeing program are also offered.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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