Excellent Customer Service Jobs in Atlanta, GA

56,864 open positions · Updated daily

Looking for Excellent Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Atlanta, GA area.

Data Scientist-II

Company:

Location: Norcross, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Cybersecurity Engineer - Continuous Control Monitoring

Company:

Location: Morrow, GA

Posted Feb 03, 2025

View Details Apply on The Muse
global closeknit community critical communications video security and command center technologies help keep people safer everywhere

Channel Sales Executive - Video Security & Access Control (Atlanta)

Company: Motorola Solutions

Location: Atlanta, GA

Posted Feb 03, 2025

Motorola Solutions is seeking a Channel Sales Executive for Video to develop new business, meet revenue goals, and promote Avigilon products. The role involves creating and managing a sales funnel, conducting sales calls, and working with vertical marketing teams. The ideal candidate has 4+ years of video security solutions sales experience, strong technical acumen, and the ability to forecast revenue. Travel up to 50% of the time is required, with a preferred location in Greater Atlanta, Georgia. The target base salary range is $50,700 - $110,400 USD.

View Details Apply on BuiltIn

Sr Software Engineer - ServiceNow

Company:

Location: Buckhead, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Lead Software Engineer - ServiceNow

Company:

Location: Decatur, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Lead Cybersecurity Software Engineer

Company:

Location: Norcross, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Cybersecurity Engineer - Continuous Control Monitoring

Company:

Location: Buckhead, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Data Scientist-II

Company:

Location: Morrow, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Lead Software Engineer - ServiceNow

Company:

Location: Morrow, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Lead Cloud Database Architect (MSSQL Focus) (RapidScale)

Company:

Location: Morrow, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Lead Cloud Architect - AWS (RapidScale)

Company:

Location: Decatur, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Manager, Software Engineering - ServiceNow

Company:

Location: Morrow, GA

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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