Excellent Customer Service Jobs in Austin, TX

Positions 110,675 Updated daily

Austin, TX is home to a growing tech ecosystem that prizes Excellent Customer Service, driving demand for skilled support specialists.

Major employers such as Dell, Apple, and local fintech startups actively recruit Excellent Customer Service talent to ensure client satisfaction and retention.

Average salaries for Excellent Customer Service roles in Austin, TX range from $45,000 to $65,000, with bonuses and equity options boosting overall compensation.

Candidates who demonstrate empathy, problem‑solving, and fluency in multiple languages are especially sought after for Excellent Customer Service positions in Austin, TX.

Leveraging jobtransparency.com’s salary data can help applicants negotiate fair pay and identify roles that match their skill level in Austin, TX.

Data Engineer

Company: IBM

Location: Austin, US

Posted Dec 09, 2025

This text describes a Data Engineer role at IBM Corporation with responsibilities involving data pipeline design, AI solutions for industrial clients, and cloud platform integration. It outlines required qualifications including advanced degrees, technical expertise in specific tools, and salary range.

2026 Intern – Information Architecture

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

IBM offers a summer 2026 internship with responsibilities in information architecture and marketing. The role involves improving site experience and requires a bachelor's degree. It's based in Austin with hybrid work.

Sr. Corporate Account Manager

Company: IBM

Location: Austin, US

Posted Dec 09, 2025

This text describes a senior sales role at IBM focusing on cloud solutions and customer engagement. It highlights opportunities for career growth, team collaboration, and the company's commitment to innovation. The role requires sales expertise, technical knowledge, and strong communication skills to succeed in a dynamic environment.

Digital Sales Specialist: Federal Automation Platform

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

The role of a Digital Sales Specialist at IBM involves working with AI-powered products to help clients reduce repetitive work and improve business performance. The position offers excellent onboarding, a collaborative sales environment, and opportunities for career advancement. Key responsibilities include accurate deal closure forecasting, cross-selling opportunities, collaboration on new business campaigns, designing use cases and proofs of concept, and presenting high-level value propositions to clients.

Engineering Manager, HashiCorp Production Safety

Company: IBM

Location: Austin, US

Posted Dec 09, 2025

This text describes a leadership role in IBM's Production Safety team, focusing on driving strategic vision, ensuring safe platform features, and fostering team growth. It highlights opportunities for collaboration, innovation, and impactful contributions to cloud solutions.

IBM MaaS360 Digital Sales Specialist-Telco

Company: IBM

Location: Austin, US

Posted Dec 07, 2025

The text describes the role of an IBM MaaS360 Digital Sales Specialist in the Telco industry. It highlights the importance of excellent onboarding, continuous learning, and a collaborative sales environment. The role involves owning business development, generating leads, managing sales engagement activities, and achieving KPIs tied to territory growth and partner success.

Digital Technical Specialist - Red Hat

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

The text is a job description for a Sales Digital Technical Specialist role at IBM, supporting Red Hat. It highlights the company's global presence, focus on solving big problems using various technologies, and the need for talented sales professionals. The role involves being a technical expert and advisor, collaborating with teams, driving sales processes, delivering workshops and demonstrations, and maintaining product knowledge. The position is based in Austin, TX, with a hybrid work arrangement.

Customer Success Engineer

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, focusing on a role as a Customer Success Engineer (CSE) for HashiCorp tools. The CSE role involves helping customers adopt and optimize HashiCorp solutions, driving value attainment, and ensuring customer success throughout the customer journey. The position requires technical expertise, strong communication skills, and the ability to work in a dynamic environment.

Senior Content Designer

Company: IBM

Location: Austin, US

Posted Dec 09, 2025

This text promotes an IBM Software career opportunity emphasizing innovation, global growth, and collaborative design work. It highlights roles in creating AI-powered solutions, user-centric content experiences, and cross-functional teamwork to deliver exceptional customer outcomes.

Frequently Asked Questions

Which sectors in Austin, TX are hiring the most Excellent Customer Service roles?
The tech services sector, including SaaS, cloud, and cybersecurity firms, leads the hiring of Excellent Customer Service talent in Austin, TX. Additionally, healthcare tech and e‑commerce giants in the city are expanding their support teams to improve user experience. Candidates should target companies like Atlassian, Palo Alto Networks, and local startups that list Excellent Customer Service as a core competency.
What skills should I develop to excel in an Excellent Customer Service position in Austin, TX?
Strong communication and active listening skills are essential for Excellent Customer Service roles in Austin, TX, allowing you to resolve issues efficiently. Proficiency in CRM tools such as Zendesk or Salesforce is highly valued in the Austin, TX tech scene for Excellent Customer Service teams. Gaining experience with data‑driven support metrics will give you an edge in Excellent Customer Service positions in Austin, TX.
What salary range can I expect for an Excellent Customer Service job in Austin, TX?
Entry‑level Excellent Customer Service roles in Austin, TX typically offer salaries between $45,000 and $55,000 annually. Mid‑level positions with specialized expertise can command $55,000 to $65,000, while senior Excellent Customer Service managers often earn upwards of $70,000 plus performance bonuses in Austin, TX.

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