Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Engineering Project Manager

Company: JobTarget for Sun Chemical Corporation

Location: Northlake, IL

Posted Jun 28, 2025

Manage engineering consultants and contractors to ensure project success. 5-10 years of experience in project engineering or comparable technical roles.

Pharmacist

Company: Loyola University Health System

Location: Melrose Park, IL

Posted Jun 28, 2025

Orders, receives and maintains a perpetual inventory so that PAR levels are properly established and maintained. This position requires a rotating schedule.

Sr. Executive Chef- Midwest Region

Company: Aramark

Location: Chicago, IL

Posted Jun 28, 2025

? Select and develop recipes as well as standardize production recipes to ensure consistent quality. ? Requires a bachelor's degree or equivalent experience.

Data Analyst

Company: Equity Residential

Location: Chicago, IL

Posted Jun 27, 2025

You will be responsible for developing and maintaining SQL-based reporting, leveraging business intelligence (BI) tools, and advising on strategies based on…

Staff Accountant

Company: Nyco Products

Location: Countryside, IL

Posted Jun 27, 2025

A bachelor’s degree in accounting is preferred. Financial responsibilities include monitoring cash flow, reviewing vendor check runs, assisting with customer…

E-Commerce Department Merchandising Manager

Company: Ace Hardware Corporation

Location: Oak Brook, IL

Posted Jun 27, 2025

Attend retailer group meetings and targeted retail store visits to build trust and rapport with field team and key stores to review alignment and opportunities…

iOS Software Engineer

Company: Examinetics Inc

Location: Chicago, IL

Posted Jun 28, 2025

Bachelor’s Degree, preferably in computer science or related field. Strong skills in RESTful API integration and state management.

ELA & Math Teacher - Part Time

Company: Cheder Lubavitch Hebrew Day School

Location: Chicago, IL

Posted Jun 27, 2025

Bachelor’s degree in Education or related field (preferred). This role is ideal for educators with *classroom teaching experience* who want consistent, part-…

Employee Data Analyst

Company: Uber

Location: Chicago, IL

Posted Jun 28, 2025

Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field. Investigate and resolve data issues, performing root…

Home Health SOC RN

Company: Family Home Health and Hospice

Location: Evanston, IL

Posted Jun 27, 2025

Valid IL driver’s license and auto insurance policy. To succeed in this role, you must possess excellent clinical nursing and customer service skills as well as…

Sales Consultant

Company: Mattress Warehouse

Location: Forest Park, IL

Posted Jun 28, 2025

We use state of the art technology including tablets, mobile point of sales (POS), and our exclusive bedMatch system.

Owner Operator Truck Driver

Company: RoadOne IntermodaLogistics

Location: Chicago, IL

Posted Jun 27, 2025

Make 7 turns per week or supplement income with local work at either end. 2000 or newer tractor required. Need 20 CDL-A Owner Operators to service new high-…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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