Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Sr. Accountant

Company: Life Tech

Location: Elmhurst, IL

Posted Jun 24, 2025

Prepare and research local and state tax compliance and business registrations. Perform accounting and reporting tasks to support the month end close which…

Project Manager - Owners Rep

Company: Michael Page

Location: Chicago, IL

Posted Jun 24, 2025

Train and develop the project team. Our client is a design/build developer who specialize in K-12 and healthcare projects including but not limited to…

Corporate Accountant

Company: Bel Group

Location: Chicago, IL

Posted Jun 24, 2025

Communicate effectively (both written and verbal) and to develop good working relationships with other employees to accomplish company and departmental goals…

Flex Security Officer - Western Suburbs

Company: Titan Security

Location: Downers Grove, IL

Posted Jun 25, 2025

Certificates, Licenses, Registrations: Ability to acquire and maintain a valid Illinois PERC, including state accredited training requirements. EOE/M/F/D/V.

Senior Vice President, Contact Center Operations

Company: The Chicago Lighthouse

Location: Chicago, IL

Posted Jun 24, 2025

The Senior Vice President leads a team of two Vice-Presidents, responsible for 13 contact centers, over 600 agents, managers and supervisors and one data…

HVAC/R Service Technician - Light Commercial

Company: CoolSys

Location: Chicago, IL

Posted Jun 24, 2025

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC,…

Developer - AI Trainer

Company: DataAnnotation

Location: Chicago, IL

Posted Jun 24, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Sales Consultant

Company: Zeigler Chrysler Jeep Dodge

Location: Downers Grove, IL

Posted Jun 24, 2025

Conduct cold calls to generate leads and build a strong customer base. In this role, you will be instrumental in driving sales and providing exceptional…

Plumber - Technician II -POM-Evanston Hospital-Endeavor Health

Company: Aramark

Location: Evanston, IL

Posted Jun 25, 2025

Possess and maintain a valid driver's license. While working under the supervision of the Maintenance Manager, the General Maintenance II worker will perform…

Assistant Director, Events

Company: The University of Chicago

Location: Chicago, IL

Posted Jun 24, 2025

Minimum requirements include a college or university degree in related field. Proficient with Adobe Creative Suite, Microsoft Office Suite, the internet, and…

Senior Project Manager- Light Industrial - Downtown Chicago

Company: Michael Page

Location: Chicago, IL

Posted Jun 24, 2025

5+ years as a construction Project Manager for a commercial general contractor. Communicate regularly with owners, construction managers, other superintendents,…

Plumbing Service Technician

Company: Lopez Plumbing Systems

Location: Chicago, IL

Posted Jun 24, 2025

We service mainly commercial/industrial customers throughout the Chicagoland area with some residential customers every so often. Expected hours: 40 per week.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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