Excellent Customer Service Jobs in Chicago, IL
69,611 open positions · Updated daily
Chicago, IL’s excellent customer service market is booming, with 56 open positions requiring strong communication and problem‑solving skills. Top employers such as United Airlines, Walgreens, and Comcast are actively hiring excellent customer service professionals in Chicago, IL to support their growing customer base. Salaries for these roles range from $38,000 to $55,000 annually, plus comprehensive benefits, giving excellent customer service specialists in Chicago, IL a clear financial benchmark.
To secure an excellent customer service role in Chicago, IL, tailor your résumé to highlight measurable outcomes—such as a 15% reduction in call wait times—and include any customer‑centric certifications. Leverage Chicago, IL’s professional network by attending industry meet‑ups, and use jobtransparency.com’s salary filter to target roles with competitive pay. When preparing for interviews, emphasize your ability to handle high‑volume inquiries, as excellent customer service specialists in Chicago, IL are expected to maintain calm under pressure.
Senior Analyst, Liquidity and Funding Risk
Company: BMO US
Location: Chicago, IL
Posted Jan 30, 2025
Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and…
Associate Director, Growth Marketing
Company: Codal
Location: Chicago, IL
Posted Jan 30, 2025
Codal, an award-winning web design and development consultancy, is seeking a highly motivated Associate Director of Growth Marketing. The ideal candidate will lead generation and acquisition campaigns, manage content, coordinate events, analyze data, and collaborate with sales teams. The role involves working in a fast-paced agile environment, running end-to-end marketing campaigns, and generating leads through digital marketing. The successful candidate will have a Bachelor's degree in marketing, 7+ years of B2B marketing experience, and proficiency in marketing automation, sales tools, and analytics tools. Codal offers competitive compensation, comprehensive benefits, and a vibrant company culture with regular events, office amenities, and a hybrid work model.
Lead ServiceNow Developer (Remote)
Company: Progressive Leasing
Location: Chicago, IL
Posted Jan 30, 2025
Progressive Leasing, a leading FinTech company and subsidiary of PROG Holdings, is hiring a remote Lead SNOW Developer. The role involves developing, configuring, testing, and launching new features using various ServiceNow modules. The ideal candidate should have 7+ years of ServiceNow implementation experience, strong software development skills, and the ability to work in a fast-paced environment. The company offers competitive compensation, full health benefits, a matched 401k, paid time off, and various employee resource groups. Progressive Leasing values diversity and does not discriminate in any aspect of employment.
Marketing Analytics Manager
Company: SpotHero
Location: Chicago, IL
Posted Jan 31, 2025
SpotHero, a rapidly growing parking industry technology company, is seeking a Marketing Analytics Manager. The role involves leading a team of analysts, developing a marketing analytics roadmap, and designing marketing models. The ideal candidate should have a minimum of 3 years of experience in marketing analytics leadership, strong SQL and Python skills, and a deep understanding of marketing attribution and ROI methodologies. SpotHero offers a competitive salary, excellent benefits, flexible PTO, and a supportive work environment.
Lead Due Diligence Specialist
Company: Discover
Location: Chicago, IL
Posted Jan 30, 2025
Discover offers a bright future with meaningful work from day one. The company values individuality and encourages growth. The role involves coordinating risk assessment and due diligence for new and existing business partners and new product initiatives. The position requires a Bachelor's degree in business administration, management, marketing, or a related field, and 4+ years of experience in financial services. The compensation ranges from $77,500 to $131,500, with additional incentives. Discover is committed to a diverse and inclusive workplace and complies with federal, state, and local laws regarding equal opportunity and reasonable accommodations.
Vehicle Sales & Lead Manager
Company: Berman Auto Group
Location: Chicago, IL
Posted Jan 30, 2025
The job posting is for a Vehicle Sales & Lead Manager position at Berman Infiniti of Chicago. The role involves driving sales, managing customer leads, overseeing the sales process, collaborating with the sales team, and providing guidance to less experienced team members. The ideal candidate should have proven experience in automotive sales or finance management, strong knowledge of CRM systems, exceptional communication skills, and a customer-focused mindset. Benefits include competitive PTO, multiple insurance options, 401K, and automotive discounts. The position requires flexible hours, including evenings and weekends.
Senior Manager, Compensation and Benefits
Company: Point B
Location: Chicago, IL
Posted Jan 30, 2025
Point B is a business innovation firm that specializes in transformation, combining advanced technologies and industry expertise to help businesses reimagine their processes and stay ahead. They offer a world-class NPS score, proving their commitment to client success. The firm is seeking a Senior Compensation and Benefits Manager to lead their compensation and benefits programs, ensuring alignment with Point B's vision and competitive practices. The ideal candidate will have a strong analytical skill set, excellent communication skills, and a thorough understanding of compensation practices. Point B offers a career path based on expertise, a flexible lifestyle, and a comprehensive Total Rewards program. The estimated salary range for this role is $94,500 - $210,000 USD per year.
Senior Customer Success Manager
Company: Jobba Trade Technologies, Inc.
Location: Chicago, IL
Posted Jan 30, 2025
Jobba Trade Technologies is seeking a Senior Customer Success Manager to lead the successful transition from sale to client implementation, recommend workflows, develop and facilitate training, build trusted advisor relationships, and elevate the overall client experience. The role involves managing complex, valuable, and at-risk customers, developing processes and training programs, and coaching junior team members. Required skills include 57 years of experience in consulting services or software implementation, demonstrated success in driving product adoption, tech savviness, proactive client engagement, and business acumen. Preferred skills include a Bachelor's degree, construction or service industry experience, CRM ERP and client management experience, and curriculum and learning content development experience.
Lead Implementation Specialist
Company: Discover
Location: Chicago, IL
Posted Jan 30, 2025
Discover is offering a job opportunity for a Software Development role with a competitive salary range of $77,500 to $131,500. The role involves designing and maintaining product LOB strategies within a business rule engine, ensuring accurate execution of credit policies. The company values unique qualities and encourages growth and making a difference. The position requires a Bachelor's degree in a related field and 4+ years of experience in Software Development, Data Analysis, Quality Assurance, Financial Services, Security, or Digital Fraud. Bonus points for a Masters degree, Java experience, and SQL knowledge. Discover offers a range of benefits including paid parental leave, 401k plan, medical, dental, vision, health savings account, STD, life, LTD, and AD&D, recognition program, education assistance, commuter benefits, family support programs, and employee stock purchase plan.
Product Manager (EMV Mobile Payments)
Company: Discover
Location: Chicago, IL
Posted Jan 30, 2025
Discover is offering a job opportunity for an EMV Mobile Payments Product Manager. The role involves developing and managing the Mobile DPAS product, which enables contactless payments using mobile devices. The successful candidate will be responsible for creating the product strategy, roadmap, and features based on client needs. They will also be accountable for achieving specific goals for each product, evaluating product performance, and identifying innovations to address customer needs. The ideal candidate should have a Bachelor's degree in a relevant field and at least 6 years of experience in Product Management. Bonus points for a Masters degree, experience in the payments industry, and knowledge of EMV specifications.
Sr. Technical Business Analyst
Company: NinjaHoldings
Location: Chicago, IL
Posted Jan 30, 2025
NinjaHoldings, founded in 2017, aims to revolutionize financial services for overlooked Americans through digital banking and lending products. The company's EDGE brand offers analytics services to businesses. The Sr Technical Business Analyst role involves leading strategic conversations, managing teams, and driving project planning. The ideal candidate should have extensive experience in business intelligence, a deep understanding of financial products, and strong leadership skills.
Director of Accounting
Company: R&R Human Resources Solutions
Location: Chicago, IL
Posted Jan 30, 2025
A downtown real estate development and investment firm is seeking a Director of Accounting with at least 8 years of progressive accounting experience, preferably in the real estate industry. The role involves overseeing general accounting functions, managing financial reporting, monitoring monthly operating results, and providing financial leadership. The ideal candidate will have excellent communication skills, strong leadership abilities, and advanced Microsoft Excel skills. Knowledge of employee relationship building and performance management techniques, as well as experience with computerized financial systems like Yardi, is also required.