Excellent Customer Service Jobs in Chicago, IL
69,611 open positions · Updated daily
Chicago, IL’s excellent customer service market is booming, with 56 open positions requiring strong communication and problem‑solving skills. Top employers such as United Airlines, Walgreens, and Comcast are actively hiring excellent customer service professionals in Chicago, IL to support their growing customer base. Salaries for these roles range from $38,000 to $55,000 annually, plus comprehensive benefits, giving excellent customer service specialists in Chicago, IL a clear financial benchmark.
To secure an excellent customer service role in Chicago, IL, tailor your résumé to highlight measurable outcomes—such as a 15% reduction in call wait times—and include any customer‑centric certifications. Leverage Chicago, IL’s professional network by attending industry meet‑ups, and use jobtransparency.com’s salary filter to target roles with competitive pay. When preparing for interviews, emphasize your ability to handle high‑volume inquiries, as excellent customer service specialists in Chicago, IL are expected to maintain calm under pressure.
Training and Knowledge Specialist
Company: Caterpillar
Location: Peoria, IL
Posted Jan 29, 2025
Caterpillar Inc. is seeking a highly accountable individual with strong communication and organization skills for a role in their Digital and Data Technology area. The successful candidate will develop training materials, identify training needs, and lead training initiatives for the Cat Digital Support Center. They will also partner with third-party contact centers in launching new programs and ongoing operations. The role involves deploying various training methods, ensuring a seamless handoff of training and quality to third-party suppliers, and regularly reviewing curriculum materials. The position requires a college degree or equivalent experience in progressive training assignments, strong communication skills, and contact center experience. Caterpillar offers a flexible hybrid work environment, competitive compensation, and benefits, and is committed to a reduced-carbon future.
Data Scientist
Company: Morningstar
Location: Chicago, IL
Posted Jan 28, 2025
Morningstar is seeking a Data Scientist with expertise in AI, NLP, and machine learning algorithms to join their Research group in Chicago. The role involves automating data collection processes, collaborating with stakeholders, and implementing MLAI solutions. The ideal candidate should have a PhD in a relevant field or 2+ years of industrial experience in data science with NLP tasks. Familiarity with financial data, DevOps tools, and the Amazon AWS ecosystem is preferred. Morningstar offers competitive compensation, benefits, and a hybrid work environment.
Senior HR Generalist
Company: Invenergy
Location: Chicago, IL
Posted Jan 28, 2025
Invenergy is seeking a Senior HR Generalist for their Canadian operations. The role involves supporting employees in all HR areas, including policy development, performance management, and compliance with Canadian employment laws. The ideal candidate will have a Bachelor's degree in HR or a related field, at least 5 years of progressive HR experience, and strong knowledge of Canadian employment laws. The position offers a base salary range of $92,000 to $115,000 USD annually, with potential for bonuses. Invenergy is an equal opportunity employer.
Call Center Supervisor, Customer Service (Hybrid)
Company: Enova
Location: Chicago, IL
Posted Jan 28, 2025
Enova International is seeking a Call Center Supervisor with 3 years of leadership experience in a related capacity, preferably within the financial industry. The role involves overseeing a team of representatives, teaching, training, and mentoring them to ensure a quality customer experience. The successful candidate will manage metrics, review quality assurance reports, conduct meetings, and assist with new hire interviews and onboarding. The position offers a competitive salary range and comprehensive benefits, including health, dental, vision insurance, 401k matching, PTO, paid holidays, sabbatical program, and more. Enova is a values-driven organization committed to making accessible credit for millions through its AI and machine learning-powered Colossus platform.
Executive Chef
Company: Aba
Location: Chicago, IL
Posted Jan 29, 2025
Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy.
Senior Product Manager- Product strategy
Company: Ahold Delhaize USA
Location: Chicago, IL
Posted Jan 29, 2025
Ahold Delhaize USA is seeking a Product Strategy and Experimentation Manager for its Chicago office. The role involves driving strategic planning, managing the digital product roadmap, and leading a team of two product managers. The ideal candidate should have experience with agile development, cross-functional team leadership, and project management skills. The company offers a competitive salary range of $131,520 to $204,240 and values diversity, equity, inclusion, and wellness.
Lead Compliance Tester
Company: Discover
Location: Chicago, IL
Posted Jan 29, 2025
Discover is offering a job opportunity for a Compliance professional with 4+ years of experience in Financial Services Risk, BSAAML, or related fields. The role involves assessing business processes and controls for regulatory compliance, developing test scripts, and collaborating with management to identify and address compliance issues. The company values diversity and inclusion, and offers a competitive compensation package, benefits, and opportunities for growth. The position requires a Bachelor's degree in Business Administration, Management, Finance, or Law, and the ability to work in an office setting.
Customer Success Manager - RCM
Company: Neolytix
Location: Chicago, IL
Posted Jan 29, 2025
Neolytix, a leading provider of healthcare management services, is seeking a proactive and client-focused Customer Success Manager for Medical Billing. The role involves managing client relationships, improving service delivery, driving customer satisfaction, and reducing revenue leakage. The ideal candidate should have a Bachelor's degree in healthcare administration or a related field, 2+ years of experience in practice management or revenue cycle management within the healthcare industry, and strong knowledge of medical billing software and data analytics platforms. Neolytix values problem solvers and client-focused professionals dedicated to driving results, offering a mission to elevate healthcare provider organizations through data-driven strategies and exceptional client service.
Product Manager (General Consideration) (Remote)
Company: Inspira Financial
Location: Chicago, IL
Posted Jan 28, 2025
Inspira Financial is seeking a Product Manager to join their innovative build team, designing a state-of-the-art greenfield platform for Health & Benefits customers. The role involves contributing to product strategy and delivery, managing a team of engineers, and defining a product roadmap. The ideal candidate should have a Bachelor's degree in business, marketing, computer science, or a related field, with 3+ years of experience in product management. They should possess strong understanding of software development processes, Agile methodologies, and cross-functional collaboration skills. Familiarity with product management tools and analytical mindset are also required. A background in Healthcare, HealthTech, Finance, FinTech, or start-ups is preferred, along with knowledge of UX/UI principles and customer-centric design.
Client Relationship Associate
Company: R&R Human Resources Solutions
Location: Chicago, IL
Posted Jan 29, 2025
Infinity Strategic Partners, a growing financial services firm in Northbrook, is seeking a strategic Client Associate. The role involves administrative duties such as managing 401K clients, preparing investment applications, and creating reports. The ideal candidate should have a Bachelor's degree, at least one year of experience, and be a strategic thinker with strong organizational skills. The position offers a great opportunity for those interested in the financial services industry, with compensation commensurate with experience.
Clinical Director Physician, Primary Care - New Start-Up Initiative w/ Top-Ranked Health System!
Company: SHS Recruitment Partners
Location: Chicago, Illinois
Posted Jan 28, 2025
Software Engineer (Chicago)
Company: Nextpoint
Location: Chicago, IL
Posted Jan 29, 2025
Nextpoint, an award-winning team, offers transformative software and services for law firms. They value innovation, creativity, diversity, and initiative, fostering a happy workplace. The Level 2 Support Engineer role involves creating and maintaining a high-performing, reliable environment for clients, collaborating with engineering and product teams, and continuously improving system performance. The ideal candidate has a Bachelor's degree in computer science, 2+ years of support engineering experience, and strong problem-solving skills.