Excellent Customer Service Jobs in Chicago, IL
69,611 open positions · Updated daily
Chicago, IL’s excellent customer service market is booming, with 56 open positions requiring strong communication and problem‑solving skills. Top employers such as United Airlines, Walgreens, and Comcast are actively hiring excellent customer service professionals in Chicago, IL to support their growing customer base. Salaries for these roles range from $38,000 to $55,000 annually, plus comprehensive benefits, giving excellent customer service specialists in Chicago, IL a clear financial benchmark.
To secure an excellent customer service role in Chicago, IL, tailor your résumé to highlight measurable outcomes—such as a 15% reduction in call wait times—and include any customer‑centric certifications. Leverage Chicago, IL’s professional network by attending industry meet‑ups, and use jobtransparency.com’s salary filter to target roles with competitive pay. When preparing for interviews, emphasize your ability to handle high‑volume inquiries, as excellent customer service specialists in Chicago, IL are expected to maintain calm under pressure.
Enterprise Architect
Company: CNA
Location: Chicago, IL
Posted Jan 27, 2025
CNA is seeking an Enterprise Architect to join as an individual contributor, responsible for the overall architecture of the Scaled Agile aligned portfolio. The role involves aligning business strategy with technology vision, driving innovative solutions for complex business problems, and leading architectural advancement through enabler initiatives. The ideal candidate should be a strategic and innovative leader with proficiency in agile methodologies and enterprise architecture principles, and a strong understanding of contemporary technology and business trends.
Application Security Engineer Intern
Company: iManage
Location: Chicago, IL
Posted Jan 27, 2025
iManage U is offering a paid internship program for students to experience a dynamic technology company firsthand. The program, based in downtown Chicago, will run from June 2nd to August 8th. Interns will work with the Application Security Team, contributing to threat modelling, risk analysis, security reviews, and vulnerability investigations. The role requires a Bachelor's degree in Computer Science or a related field, web technology experience, understanding of web protocols, and fundamental security concepts. iManage values diversity and encourages applications from individuals with a growth mindset.
Strategic Business Performance Associate
Company: Shields Health Solutions
Location: Chicago, IL
Posted Jan 27, 2025
Shields Health Solutions, a leading specialty pharmacy integrator, is seeking a Strategic Business Performance Associate. The role involves improving demand forecasting, employee utilization, and process improvements. The ideal candidate should have 13 years of experience in data analysis, management consulting, or a strategy role in a high-growth healthcare start-up. They must be highly analytical, customer service-oriented, and have strong problem-solving skills. The position offers a competitive base salary, annual performance bonus, and employee benefits. The company is known for its culture of inclusion, kindness, and making a significant difference in patients' lives.
Customer Experience Operations Intern
Company: iManage
Location: Chicago, IL
Posted Jan 27, 2025
iManage U offers a paid internship program for students to gain hands-on experience in a dynamic technology company. The program, based in downtown Chicago, runs from June 2nd to August 8th and focuses on project-based activities, problem-solving, team building, and fun experiences. Interns will support the Customer Experience Operations Team, responsible for operational excellence, CX data management, reporting, service configuration, and process optimization. The ideal candidate is passionate about technology, has strong communication skills, and can manage competing priorities. iManage values diversity and encourages applications from individuals with a growth mindset.
Customer Success Manager
Company: Zadara
Location: Chicago, IL
Posted Jan 27, 2025
The job posting is for a Cloud Customer Success Manager role in the Central USA Time Zone. The role involves building strong relationships with clients, guiding them through adoption, ongoing support, and growth. The goal is to drive customer satisfaction, retention, and expansion. The role requires 5+ years of experience in customer success account management, strong technical aptitude, and excellent communication skills. The company offers benefits such as medical, dental, vision insurance, 401k plan with matching, and more.
Sr. Regional Account Manager
Company: Zadara
Location: Chicago, IL
Posted Jan 27, 2025
The Senior Account Manager is a crucial role responsible for expanding and maintaining the MSP customer base. This involves building strong relationships with key clients, achieving business growth targets, and ensuring customer satisfaction. The role requires exceptional communication skills, strategic thinking, and cross-functional collaboration. Daily tasks include managing existing accounts, achieving quotas, developing strategic account plans, and prospecting for new business. The ideal candidate should have 7+ years of corporate sales experience, 5 years of IT Sales Experience, and extensive knowledge of Salesforce. They should also have excellent communication skills, strong problem-solving abilities, and a self-motivated, positive attitude.
Category Manager
Company: Feastables
Location: Chicago, IL
Posted Jan 27, 2025
Feastables, backed by MrBeast, aims to become the go-to snacking brand for future generations. They are committed to transparency, superior quality, and innovation, offering a diverse product range. The company seeks a Category Manager with 5+ years of experience in analytics, preferably in the Food & Beverage CPG industry, to leverage analytical skills for category growth and strategic initiatives. The role involves providing in-depth category analysis, advancing analytics capabilities, and collaborating with internal teams and external partners.
Customer Success Intern
Company: iManage
Location: Chicago, IL
Posted Jan 27, 2025
iManage U offers a paid internship program in their downtown Chicago office, starting June 2nd and ending August 8th. The program focuses on project-based activities, business fundamentals, problem-solving, team building, and social events. Interns will support the iManage Cloud Customer Lifecycle, ensuring successful delivery of products and maintaining strategic partnerships with clients. Responsibilities include verifying customer contacts, managing tickets, reviewing interactions, identifying advocates, and writing communications. iManage values passion for learning, self-starting attitude, adaptability, attention to detail, and strong communication skills. They encourage applications from diverse backgrounds, including those who may not meet all qualifications.
Intern, Marketing
Company: Strata Decision Technology
Location: Chicago, IL
Posted Jan 27, 2025
Strata's 10-week paid internship program during the Summer of 2025 is open to students pursuing a bachelors degree or higher, based in the Chicago area. The program offers onboarding training, meaningful work, networking opportunities, and a chance to experience the company's culture. Interns will work with the Marketing team, analyzing campaign performance, designing email campaigns, managing data, and maintaining webpages. Strata values diversity and inclusion, with core values of positive intent, helpfulness, ownership, continuous improvement, and humility.
Senior Associate Data Engineer
Company: Discover
Location: Chicago, IL
Posted Jan 27, 2025
Discover is offering a Senior Associate Data Engineer position with a competitive salary range of $73,500 to $124,300. The role involves designing, developing, maintaining, and testing data solutions using enterprise frameworks. The company values unique skills and offers opportunities for growth and making a difference. The ideal candidate should have a Bachelor's degree in Computer Science, 1+ years of experience in Data Platform Administration/Engineering, and a technical proficiency rating of Advanced Beginner. Bonus points for knowledge of SQL, ETLELT tools, cloud-based warehousing solutions, and understanding of data modeling. Discover offers a range of benefits including paid parental leave, 401k plan, medical/dental/vision, and more. The company is committed to a diverse and inclusive workplace.
Principal Technical Architect
Company: Discover
Location: Chicago, IL
Posted Jan 27, 2025
Discover is offering a job opportunity for a data architect with expertise in NoSQL databases, Go programming, and enterprise architecture frameworks. The role involves designing technology strategies, managing implementation of best practices, and serving as a thought leader in the domain. The company values diversity and inclusion, and offers competitive compensation and benefits. The ideal candidate should have a Bachelor's degree in Computer Science, 8+ years of software development experience, and a technical proficiency rating of expert on the Dreyfus architecture scale.
Cloud Operations Intern
Company: iManage
Location: Chicago, IL
Posted Jan 27, 2025
iManage U offers a paid internship program in their downtown Chicago office, starting June 2nd and ending August 8th. The program includes project-based activities, team building, and learning opportunities. Interns will work on the SRE team, collaborating with remote teams, improving CI/CD systems, and ensuring reliable applications. iManage values diversity and encourages applications from those who may not meet all qualifications. The company is dedicated to making knowledge work and solving complex professional challenges.