Excellent Customer Service Jobs in Chicago, IL
69,611 open positions · Updated daily
Chicago, IL’s excellent customer service market is booming, with 56 open positions requiring strong communication and problem‑solving skills. Top employers such as United Airlines, Walgreens, and Comcast are actively hiring excellent customer service professionals in Chicago, IL to support their growing customer base. Salaries for these roles range from $38,000 to $55,000 annually, plus comprehensive benefits, giving excellent customer service specialists in Chicago, IL a clear financial benchmark.
To secure an excellent customer service role in Chicago, IL, tailor your résumé to highlight measurable outcomes—such as a 15% reduction in call wait times—and include any customer‑centric certifications. Leverage Chicago, IL’s professional network by attending industry meet‑ups, and use jobtransparency.com’s salary filter to target roles with competitive pay. When preparing for interviews, emphasize your ability to handle high‑volume inquiries, as excellent customer service specialists in Chicago, IL are expected to maintain calm under pressure.
DAIRY/CLERK
Company: Kroger
Location: Glendale Heights, IL
Posted Jan 24, 2025
The job description outlines a customer service role at Mariano's, a grocery store chain in the Chicago Metro area. The position involves creating a positive customer experience, maintaining a clean and safe environment, and assisting in achieving sales and profit goals. Key responsibilities include promoting trust and respect, gaining product knowledge, offering samples, maintaining product freshness, and adhering to food safety regulations. The role also involves managing conflicts, practicing preventive maintenance, and reporting safety risks. Qualifications include retail experience, stress management, effective communication, and basic math skills. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.
Cashier
Company: Kroger
Location: Hoffman Estates, IL
Posted Jan 24, 2025
The job description outlines responsibilities for a Cashier/Checker role at Mariano's, a grocery store chain in the Chicago Metro area. Key duties include providing excellent customer service, processing transactions efficiently, understanding and adhering to company policies, maintaining a clean and safe environment, and ensuring compliance with food safety regulations. The role requires strong communication skills, basic math knowledge, and the ability to handle stressful situations. Previous customer service or Bagger/Courtesy Clerk experience is desired but not mandatory. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for career growth.
STARBUCKS/BARISTA
Company: Kroger
Location: Chicago, IL
Posted Jan 24, 2025
The job description involves providing excellent customer service in a safe and clean environment, promoting an inclusive work culture, and demonstrating the company's core values. Responsibilities include creating a welcoming atmosphere, gaining product knowledge, collaborating with team members, preparing beverages, maintaining product quality, ensuring safety, and handling customer and business issues with integrity. The role requires working in a high-paced environment, managing conflicts, and supporting diverse groups. Qualifications include excellent customer service skills, and previous relevant experience is desired. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.
GROCERY-NITE/CLERK
Company: Kroger
Location: Peoria, IL
Posted Jan 24, 2025
The job description involves providing excellent customer service in a safe and clean environment, treating customers and employees fairly, and promoting an inclusive work culture. Responsibilities include maintaining a professional demeanor, responding to customer inquiries courteously, following company policies, unloading trucks, stocking shelves, and manually attaching price labels. The role requires reading codes, operating pallet-jacks, and performing essential functions with or without reasonable accommodation. Previous relevant experience is desired. The company, a leading grocer with nearly 2,800 stores, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.
STORE/PRICE INTEGRITY CLERK
Company: Kroger
Location: Chicago, IL
Posted Jan 24, 2025
The job description involves maintaining pricing documentation accuracy, demonstrating company values, and performing various responsibilities such as updating the UPC file, checking in vendors, and maintaining the Special Report File. The role requires flexibility, effective communication, and adherence to company policies. Qualifications include being prompt, tactful, and having good communication skills. The company, Mariano's, is part of the Kroger family and offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.
PRODUCE/CLERK
Company: Kroger
Location: Ottawa, IL
Posted Jan 24, 2025
The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales goals, and embodying the company's core values. Responsibilities include modeling friendly behavior, promoting corporate brands, maintaining product knowledge, and ensuring quality and freshness of merchandise. The role requires effective communication, stress management, and a food handler's permit. Previous retail experience is desired. The company, a large grocer, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.
MEAT/LEAD CLERK
Company: Kroger
Location: Chicago, IL
Posted Jan 24, 2025
This job description outlines the responsibilities and qualifications for a Meat Department Manager at Mariano's, a grocery store chain based in Illinois. The role involves creating exceptional customer experiences, maintaining a clean and safe environment, achieving sales and profit goals, and supervising all Meat Department functions in the Meat Manager's absence. Key responsibilities include adhering to safety regulations, promoting trust among associates, training and developing staff, demonstrating 'Journeyman' Meat Cutter Skills, maintaining inventory, and ensuring proper temperatures in cases and coolers. Desired qualifications include management experience, meat experience, effective communication skills, and a food handler's permit. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.