Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

GAAP Accountant

Company: State of Illinois

Location: Chicago, IL

Posted Aug 15, 2025

Bachelor's degree in accounting, or a bachelor's degree in a related field with a minimum of 18 hours of college credit in accounting; or four or more years of…

Machine Operator I (7:00am to 3:30pm) MBAF

Company: G&W Electric Co

Location: Blue Island, IL

Posted Aug 14, 2025

Air-conditioned/heated state-of-the-art manufacturing facility. Set up and operate machinery using hand tools as necessary. Short and Long-Term Disability.

Executive Sous Chef - Allstate Arena

Company: Aramark

Location: Rosemont, IL

Posted Aug 15, 2025

Interact directly with guests daily. Develop and maintain effective client and guest rapport for mutually beneficial business relationships.

Security Officer - Armed (Auburn Highland BC)

Company: Allied Universal

Location: Chicago, IL

Posted Aug 15, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Project Accountant I

Company: Gilbane Building Company

Location: Chicago, IL

Posted Aug 15, 2025

Associate’s or Bachelor's degree in Accounting, Finance, Business, or a related field. Gilbane is seeking an Accountant I to assist the accounting staff in…

Production Operator Lead 3rd shift

Company: Daubert Chemical Co. Inc.

Location: Forest View, IL

Posted Aug 14, 2025

Must have computer skills for data entry and completion of company online training courses. Ability to manage, train and develop employees; ability to give and…

Ravenswood Studio, Overhire Carpenter

Company: Ravenswood Studio

Location: Lincolnwood, IL

Posted Aug 15, 2025

Provide and maintain personal hand tools, cordless power tools, layout tools, and appropriate tool storage. Relevant degree/diploma, professional certification,…

Software Engineer

Company: Echo Global Logistics

Location: Chicago, IL

Posted Aug 14, 2025

Contributes to technical design including high-level conceptual diagram, ERD, service contracts using C# and SQL based technologies (open to other languages) in…

Supervisor Temp Services Care Agent

Company: Lakeshore Recycling Systems LLC

Location: Rosemont, IL

Posted Aug 14, 2025

Monitors or reviews calls or other correspondence between representatives and customers and ensures that representatives are informed about changes to company…

Promotional Products Subject Matter Expert

Company: Main St.

Location: Chicago, IL

Posted Aug 14, 2025

Main Street delivers impactful brand stories through design, displays, promotional, print, packaging, and fulfillment. Ability to travel 20% of the time.

Customer Service Representative II

Company: Shure

Location: Niles, IL

Posted Aug 15, 2025

Fields entry level product related inquiries. Supports sales team by developing and maintaining positive customer relations, with clients/customers, which can…

Police Officer (Active or Retired)

Company: ACCEL ENTERTAINMENT

Location: Wheeling, IL

Posted Aug 14, 2025

Valid driver’s license; clean driving record. The primary duties of this position include, but are not limited to, providing safety and security to employees…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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