Excellent Customer Service Jobs in Multiple Locations

1,063,280 open positions · Updated daily

Looking for Excellent Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Multiple Locations area.

AI Specialist Intern – Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM's Technology Sales Internship Program is seeking undergraduate and graduate students to join their Client Engineering team as AI Specialists. The program focuses on developing and deploying AI systems using the watsonx platform, with a collaborative and experiential sales environment. Interns will work on pre and post-sales pilots, solution optimization, collaboration, and staying up-to-date with industry trends.

Oracle Cloud SCM Consultant – OM Management

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with clients and impactful project delivery. It outlines responsibilities like solution design, technical collaboration, and testing, along with requirements for Oracle implementation expertise and certifications.

Salesforce Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as a Salesforce Consultant. The position involves working with clients globally, providing innovative solutions using Salesforce CRM, and collaborating with development teams. The role requires strong communication, analytical, and problem-solving skills, along with Salesforce expertise and the ability to work independently or as part of a team.

Business Intelligence and Analytics Senior Managing Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The role involves deploying modern SAP Analytics Reporting offerings, working directly with customers, leading project teams, and supporting sales activities. The candidate should have strong experience managing SAP Analytical and Reporting workstreams, proven experience leading full lifecycle implementation projects, solid knowledge in FP&A, and hands-on experience with SAP Analytics technologies.

Application Architect - Defence

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. They seek an experienced Application Architect specializing in Java and web technologies to lead the design and development of enterprise applications.

Oracle Data Architect

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

The text describes a career opportunity at IBM Consulting, focusing on leading solution architecture and presales for reporting and analytics solutions on Oracle cloud. It outlines the required education, technical expertise, and responsibilities, emphasizing the use of Oracle's analytics offerings and data warehouse solutions.

Senior Solutions Engineer (f/m/x)

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

The text describes a career opportunity at IBM Software, specifically in the Solutions Engineering team at HashiCorp. The role involves acting as a trusted advisor to customers, understanding their journey, demonstrating the value of HashiCorp solutions, and collaborating with cross-functional teams to ensure customer success. The position requires technical expertise in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms, as well as excellent communication skills in German and English.

Product Management Intern 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This text describes a product management internship opportunity focusing on product lifecycle, cross-functional collaboration, and career development. It highlights skills in market research, customer value, and technical feasibility while emphasizing business impact and product ownership.

Delivery Consultant, DB2 on z/OS

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

The text describes the role of a Delivery Consultant at IBM Technology Expert Labs, where they work closely with clients to design, deliver, and optimize IBM technology solutions. The role requires technical expertise in IBM products, problem-solving skills, and the ability to collaborate with clients to address real business challenges. The position offers excellent onboarding, a collaborative culture, and opportunities for career advancement.

Content Designer - Public Sector

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

IBM CIC offers a supportive environment with career growth, training, and diverse benefits, emphasizing innovation and inclusivity.

Java Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This role involves working with clients on hybrid cloud and AI projects, emphasizing collaboration, innovation, and career growth through technical expertise and strategic engagement.

Field Marketing Manager - HashiCorp

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a Field Marketing Manager position at HashiCorp, a company that creates AI-powered cloud-native software solutions. The role involves building regional and account-based marketing campaigns, executing field marketing activities, and collaborating with various teams. The ideal candidate should be passionate, detail-oriented, and able to work in a fast-paced environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages