Excellent Customer Service Jobs in Multiple Locations

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Looking for Excellent Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Multiple Locations area.

Local Hire (Administrative Assistant)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Sep 30, 2024

The Federal Emergency Management Agency (FEMA) is hiring temporary local hires to assist with disaster response and recovery efforts in Austin and Houston, Texas. Local hire employees are typically local residents who aid in the recovery of their community and help their fellow citizens.

Administrative Support Assistant

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Multiple Locations

Posted Sep 30, 2024

The Natural Resources Conservation Service provides financial and technical assistance to farmers and ranchers to conserve the environment and agricultural operations.

Administrative Support Assistant (OA)

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

The position provides administrative support to leadership and staff, including budgeting, acquisition, and property management.

DIRECT HIRE - Aviation Safety Inspector (General Aviation Operations)

Company: Department of Transportation - Federal Aviation Administration

Location: FAA Flight Standards Duty Locations Nationwide

Posted Sep 30, 2024

The Federal Aviation Administration (FAA) offers a rewarding career with opportunities for diversity, teamwork, and work-life balance. Benefits include weekends off, paid holidays, and health insurance. The FAA's mission is to provide the safest and most efficient aerospace system in the world.

INFORMATION TECHNOLOGY SPECIALIST (ENTARCH)

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Multiple Locations

Posted Sep 30, 2024

The DCSAs Program Executive Office is looking for an Information Technology Specialist to provide support and guidance in various IT functions.

Public Notice for Airport Certification and Safety Inspector (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations

Posted Sep 30, 2024

The position is being filled through direct hiring authority within the Office of Airports ARP.

Roads and Right-of-Way Specialist

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The position is for a Roads and RightofWay Specialist in two field offices in Oregon. There is one vacancy open at each location.

Outdoor Recreation Planner

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

The National Park Service is offering a job opportunity for an Outdoor Recreation Planner with duty locations in various states. The position is open to the first 75 applicants or until a certain date.

CIVILIAN PAY CLERK (HELP DESK)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 30, 2024

DFAS mission is to lead the DoD in finance and accounting by ensuring the delivery of efficient exceptional quality pay and financial information. The duty station of these positions will be assigned at the time of a job offer and pay will be set in accordance with the duty station.

Realty Specialist

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Sep 30, 2024

The incumbent serves as a Realty Specialist providing expertise in real property acquisition management and disposal duties in support of the National Airspace System NAS.

Maintenance Worker

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

The text describes a job posting for a Federal Government Civil Service position, mentioning salary ranges and entitlements.

Field Supervisor

Company: Department of Commerce - U.S. Census Bureau

Location: Multiple Locations

Posted Sep 30, 2024

This vacancy is for a Field Supervisor position assigned to the geography shown in this map. The position reports to the US Census Bureau's Chicago Regional Office and requires travel throughout the local area.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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