Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Staff Nurse-Ambulatory Care, OBGYN

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 25, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

Sous Chef – Italian Cuisine Focus

Company: Maison Welles

Location: New York, NY

Posted Aug 26, 2025

Working closely with the Owner, you will have the chance to influence menu design, experiment with seasonal ingredients, and hone your skills in both daily…

Senior Risk Data Architect

Company: American IT Systems

Location: Jersey City, NJ

Posted Aug 25, 2025

This role requires a hands-on leader who can architect enterprise-grade systems, establish rigorous data governance and quality frameworks, and collaborate…

Site Supervisor- PTO / Benefits Available- $28.00 per hour

Company: Sunstates Security

Location: New York, NY

Posted Aug 25, 2025

A Site Supervisor is responsible for the daily functioning of a contract site including operations, customer service, personnel management, security & safety in…

Cyber Threat Intelligence Analyst - USDS

Company: TikTok

Location: New York, NY

Posted Aug 26, 2025

Firm grasp of CTI analytic methodologies, tooling, and approaches to conducting threat actor analysis, TTP assessments, and contributing to detection…

Software Development Engineer, Amazon Connect

Company: Amazon.com

Location: New York, NY

Posted Aug 25, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

Data Analyst, Supply Chain Data Warehouse Analyst

Company: NYU Langone Health

Location: New York, NY

Posted Aug 26, 2025

To qualify you must have a Bachelors degree in data science, computer science, supply chain, engineering, or related field. Proficiency in both SQL and Python.

Project Manager II, Chase Travel

Company: JPMorganChase

Location: New York, NY

Posted Aug 26, 2025

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity,…

Graphic Designer - PVH Corp.

Company: PVH

Location: New York, NY

Posted Aug 25, 2025

Stay current with design trends, design technologies, and emerging design styles. Excellent understanding of typography, graphic design, color, image, visual…

Hourly Staff Nurse

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 25, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

Full Time Security Guard - Long Island City

Company: Knight Security

Location: Long Island City, NY

Posted Aug 25, 2025

Professionally and respectfully greet all visitors entering and leaving the building. A visitors list will be provided if the site is expecting visitors other…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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