Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Software Development Engineer, Amazon Music

Company: Amazon.com Services LLC

Location: Culver City, CA

Posted Aug 18, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

Data Analyst

Company: VNS Health

Location: New York, NY

Posted Aug 18, 2025

Bachelor's Degree in Business Administration, Healthcare Administration, statistics, epidemiology, mathematics, computer science or social sciences, or related…

Cashier/Sales Associate

Company: Eight & Driggs Wine and Liquors

Location: Brooklyn, NY

Posted Aug 18, 2025

Maintain a friendly, approachable demeanor with every customer. Comfortable on your feet during busy shifts and able to multitask under pressure.

CDL A Owner Operator - Home Daily

Company: Safeway Trucking Corp.

Location: Queens, NY

Posted Aug 18, 2025

Applicants with less than 2 years of driving experience must have graduated from a professional driving school. Top Owner Operators Earn $150k+ a Year.

Data Scientist, Forecasting and Labs - CIV Team

Company: Amazon.com Services LLC

Location: New York, NY

Posted Aug 18, 2025

Working with technical and non-technical customers to design model improvements and communicate results. 3+ years of machine learning/statistical modeling data…

Kitchen Chef

Company: Kiwami

Location: Studio City, CA

Posted Aug 18, 2025

Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. 2 years experience as a restaurant cook.

Director - Program Management; Strategic Workforce Planning

Company: Amex

Location: New York, NY

Posted Aug 18, 2025

To ensure we attract, grow, and develop our talent intentionally, the Director will lead a team that partners with members of the executive Technology…

Temporary Data Analyst/Researcher

Company: The New School

Location: New York, NY

Posted Aug 19, 2025

Support student persistence and retention initiatives, including the implementation of the university-wide advising awareness campaign, Student Retention Summit…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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