Excellent Customer Service Jobs in New York City, NY

1,513,951 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

hospital full time night shift

Seamless Access Representative

Company: Jefferson Health

Location: Camden, New Jersey

Posted Jun 30, 2025

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Customer Insights Manager II

Company: Ursus, Inc.

Location: New York, NY

Posted Jun 30, 2025

Own and execute end-to-end customer research studies across multiple business areas (e.g. Smart Light Bulbs, Prospective Smart Home Customers), including study…

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clinic hospital full time

Unlock Your Independence and Foster Growth Launch your own ENT practice in a thriving community and make a lasting impact

Company: SSM Health

Location: Jefferson City, Missouri

Posted Jun 30, 2025

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mentorship hospital private practice

OBGYN Opening - Downtown NY - Signing Bonus!

Company: Unified Women's Healthcare

Location: New York, New York

Posted Jun 30, 2025

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sign-on bonus health system part time

Maternal Fetal Medicine (SIUH)

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Jun 30, 2025

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sign-on bonus relocation assistance loan repayment program

Pediatrician

Company: WellSpan Health

Location: York, Pennsylvania

Posted Jun 30, 2025

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Skilled Service Plumber NO ON CALL

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Jun 30, 2025

Applicants must have a current driver license to drive company vehicle to customer's homes and businesses. All interested candidates must be able to assemble,…

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tuition reimbursement

Physical Therapist (Non-Exempt)

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jun 30, 2025

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Junior Accountant

Company: Research Foundation of The City University of New York

Location: New York, NY

Posted Jun 30, 2025

These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and…

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sign-on bonus health system full time

Nurse Practitioner - Cardiology

Company: Arnot Health

Location: Elmira, New York

Posted Jun 30, 2025

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full time be or bc dental insurance

Pediatric Rheumatologist

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Jun 30, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

Otologist – Partnership Track

Company: Atlantic Ear, Nose, & Throat

Location: Lake Mary, Orange City, & Deland, FL

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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