Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Experienced Roll-Off Container Driver

Company: Ambrosino Construction

Location: Maspeth, NY

Posted May 23, 2025

Roll off truck: 3 years (Required). Safely operate a heavy truck along designated route and to the disposal site; read route sheet, follow map and service each…

BOB-CEMENT MASON

Company: DEPARTMENT OF TRANSPORTATION

Location: New York, NY

Posted May 24, 2025

If required, this license must be maintained for duration of appointment in this position. Preference will be given to candidate who possess a Commercial…

MLL/ENL Teacher

Company: BRONX CHARTER SCHOOL FOR THE ARTS

Location: Bronx, NY

Posted May 24, 2025

Initiate and maintain timely communication with all parents/guardians (through daily/weekly folders, messages and posts on Parent Square, progress reports,…

Production Manager (metal and wood fabrication)

Company: Confidental Company

Location: Queens, NY

Posted May 23, 2025

Maintains and improves quality standards, resolves technical related issues and improves manufacturing procedures, processes, monitoring and measurement systems…

Tax Manager - Reable Energy

Company: Deloitte

Location: New York, NY

Posted May 24, 2025

5+ years of experience in related field (exception applies for master's degree with 2+ years of experience). Advanced degree such as MST, MAcc, LLM, or JD, or…

Customer Service Representative - PT

Company: Avis Budget Group

Location: East Elmhurst, NY

Posted May 23, 2025

Basic computer skills (typing, data entry). This may include, depending on location, checking cars, entering information in a handheld device, processing…

Principal Enterprise Solutions Architect Strategic Pursuits (RapidScale)

Company: Cox Communications

Location: New York State

Posted May 23, 2025

Experience & Education: Bachelor's degree and 10+ years of progressive experience in enterprise IT architecture, solution engineering, or technical pre-sales.

Event Lead Chef | Part-Time | Events by RHC NY

Company: Oak View Group

Location: New York, NY

Posted May 24, 2025

Support the preparation and design of all food and drinks menus. Produce event’s menus as requested in a manner that meets our high standards of both design and…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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