Excellent Customer Service Jobs in New York City, NY

1,514,387 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Client Service Associate, Life Insurance (Hybrid NYC)

Company: NFP Corp

Location: New York, NY

Posted May 02, 2025

Responsible for greeting clients, fielding phone calls, reviewing incoming mail, managing office supplies, ordering client gifts, and maintaining client files.

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Construction Project Manager - SkillBridge Eligible Opportunity

Company: Dewberry

Location: New York, NY

Posted May 02, 2025

Must have a valid driver’s license and clean driving record. Must have the ability to manage field staff and work as a team player.

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LPN

Company: Sunrise Senior Living

Location: Mountainside, New Jersey

Posted May 04, 2025

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Speech/Language Pathologist - Clinical Fellowship School - (SLP - Clinical Fellowship School)

Company: AMN Healthcare, Inc. Schools

Location: PAINTED POST, New York

Posted May 04, 2025

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Licensed Masters Mental Health Prof - Adult Part Time - 30 hrs Hybrid

Company: Kaiser Permanente

Location: Daly City, California

Posted May 04, 2025

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Senior Manager, Software Engineering, Full Stack, Bank Tech

Company: Capital One

Location: New York, NY

Posted May 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

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Pharmacy Technician, Evenings

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted May 04, 2025

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Client Acquisition Specialist

Company: Jase Enterprise California

Location: Studio City, CA

Posted May 03, 2025

We’re looking for someone to join our growing team and play a key role in driving client acquisition. We provide full training from experienced leaderships to…

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Physician Assistant – Emergency Medicine

Company: Bassett Healthcare Network

Location: Cooperstown, New York

Posted May 04, 2025

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Oral Surgeon - Rochester, NY

Company: Oral Surgery Partners

Location: Rochester, New York

Posted May 04, 2025

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Full Stack Developer - AI Trainer

Company: DataAnnotation

Location: Union City, NJ

Posted May 02, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

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Electrician Supervisor (Temporary to Permanent) - CUNY Only (Reopened and Revised)

Company: The City University of New York (CUNY)

Location: Brooklyn, NY

Posted May 02, 2025

Makes fields inspections in connection with electrical installations and components of systems relative to work progress or need for alterations, maintenance…

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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