Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

VP, Integrated Marketing Operations

Company: BNY

Location: New York, NY

Posted Oct 05, 2025

Bachelor’s degree in Marketing, Communications, or a related field. Lead the creation of compelling content and communication materials that resonate with…

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relocation assistance hospital health system

Neonatal APP (Per Diem) - UPMC Harrisburg

Company: UPMC Central PA

Location: York, Pennsylvania

Posted Oct 05, 2025

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full-time be or bc

Rheumatologist

Company: Summit Health Medical Group

Location: Yonkers, New York

Posted Oct 05, 2025

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sign-on bonus full-time

MFM Opening in NJ- Join established, hospital-employed team -$75K sign-on bonus

Company: Jackson Physician Search

Location: New Jersey

Posted Oct 05, 2025

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full-time be or bc

Physician - Pediatric Hospitalist

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Oct 05, 2025

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dental insurance health insurance malpractice insurance

Obstetrics and Gynecology Opportunity - Troy, NY

Company: Trinity Health

Location: Troy, New York

Posted Oct 05, 2025

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Applied Scientist II, Prime Video - Personalization and Discovery Science

Company: Amazon.com Services LLC

Location: New York, NY

Posted Oct 05, 2025

Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-…

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dental insurance health insurance relocation assistance

Pediatric Hospitalist

Company: Mohawk Valley Health System

Location: Utica, New York

Posted Oct 05, 2025

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403(b) dental insurance employee assistance program

Bariatric Surgical APP - Buffalo, NY

Company: Catholic Health System

Location: Buffalo, New York

Posted Oct 05, 2025

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Sr. Applied Scientist, Prime Video - Personalization and Discovery Science

Company: Amazon.com Services LLC

Location: New York, NY

Posted Oct 05, 2025

As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art…

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full-time be or bc

Breast Surgeon

Company: Summit Health Medical Group

Location: Fair Lawn, New Jersey

Posted Oct 05, 2025

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dental insurance flexible schedule health insurance

Make every day exceptional as an Obstetrician Gynecologist (OBGYN).

Company: White Plains Hospital

Location: Westchester County, NY

Posted Oct 05, 2025

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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