Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Client Support Representative

Company: Aces Global

Location: Other US Location

Posted Jan 30, 2025

The firm is seeking a Client Support Representative to enhance customer service and sales, fostering an environment of knowledge sharing and client-centricity. The role involves providing exceptional customer service, developing client relationships, troubleshooting issues, and maintaining accurate sales account information. The ideal candidate should have a high school diploma, client service or sales experience, strong interpersonal skills, and the ability to work independently and as part of a team.

Quantitative Trader - Equities

Company: IMC Trading

Location: Other US Location

Posted Jan 30, 2025

IMC is recruiting experienced Quantitative Traders to develop and execute profitable systematic trading strategies in APAC markets. The role involves collaborating with quant researchers, software engineers, and hardware engineers to uncover opportunities, optimize performance, and enhance production outcomes. The ideal candidate should have a degree in a quantitative field, 3+ years of experience in quantitative trading, strong programming skills, and a deep understanding of financial markets, market microstructure, and trading systems.

Controller

Company: GHJ

Location: Other US Location

Posted Jan 30, 2025

A nonprofit organization is seeking a Controller with at least 6 years of experience in financial leadership, preferably in the nonprofit sector. The role involves managing accounting operations, preparing financial statements, establishing internal controls, ensuring compliance with laws and regulations, providing financial analysis, overseeing grants and contracts, and leading a team of finance professionals. NetSuite experience is preferred, along with excellent analytical, strategic thinking, communication, and interpersonal skills.

Technician III/Engineer I

Company: Entre Technology Services, LLC

Location: Other US Location

Posted Jan 30, 2025

Entre Technology Services is seeking a Technician III/Engineer I with 3+ years of helpdesk and onsite technical support experience. The role involves maintaining IT systems, coordinating complex projects, and implementing IT solutions. The ideal candidate should have a passion for customer service, strong technical skills, and excellent communication abilities. Responsibilities include providing support for computer applications, system devices, and hardware issues, as well as assisting in the installation, maintenance, and general support of systems. The candidate should be able to prioritize tasks, manage time effectively, and demonstrate patience in explaining solutions to end users. The role requires a high school diploma and the ability to work in a fast-paced environment, often on nights and weekends. Travel for client onsite visits is required, and a valid driver's license is necessary. A+ and Network+ certifications are preferred.

Principal Software Engineer

Company: Enable

Location: Other US Location

Posted Jan 30, 2025

Enable, a company specializing in rebate management software, has secured $276M in Series AD funding and is rapidly scaling its client base and team. The company is seeking a Principal Software Engineer to define and drive the technical direction of their platform, ensuring scalability, maintainability, and technical excellence. Key responsibilities include technical leadership, strategic planning, system design and architecture, cross-team collaboration, innovation and optimization, and governance and quality assurance. The ideal candidate should have a degree in Computer Science or related field, 12+ years of software engineering experience, expertise in designing scalable distributed systems, and strong communication and leadership skills.

Sales Ops Specialist

Company: Natron Energy

Location: Other US Location

Posted Jan 30, 2025

Natron Energy is seeking a Sales Operations specialist to manage a wide range of tasks including order entry, RMA processes, sales and marketing events, and customer visits. The role requires strong time and priority management skills, proficiency in Word, Excel, and PowerPoint, and a minimum of 3 years of experience in office management, sales, or related business activities. The successful candidate will report directly to the Chief Commercialization Officer and work on-site in Holland, MI. Natron Energy offers a competitive benefits package and is an equal opportunity employer.

Staff Accountant

Company: Ponca City Development Authority

Location: Other US Location

Posted Jan 30, 2025

GARAGAMidAmerica Door Facility is seeking a Staff Accountant for their Ponca City office. The ideal candidate should have a strong accounting background, excellent attention to detail, and knowledge of regional laws and regulations. Responsibilities include managing accounting procedures, ensuring financial compliance, providing financial guidance, and working with the sales team to set up customer invoicing. Requirements include 3 years of manufacturing experience, a Bachelor's degree in accounting, strong math skills, and proficiency in Microsoft Office Suite. GARAGAMidAmerica offers benefits such as 401k matching, health insurance, and production bonuses.

Senior Project Controls Scheduler (00399)

Company: PMA Consultants

Location: Other US Location

Posted Jan 30, 2025

PMA is seeking a Senior Project Controls Scheduler with 15+ years of CPM experience, proficient in Oracle Primavera and Primavera P6. The role involves full lifecycle project control functions, financial management, and creating budgeting and managing bids. The candidate must have construction Transmission and Distribution scheduling experience, be detail-oriented, and an excellent communicator. PMA values employee wellbeing, diversity, and offers competitive pay, benefits, and career development opportunities.

Legal Counsel

Company: FundApps

Location: Other US Location

Posted Jan 30, 2025

FundApps, a B Corp company, is seeking an in-house lawyer with 4+ years PQE to join their legal team. The role involves a wide range of tasks, including contract reviews, negotiations, and compliance initiatives. The ideal candidate will have strong contract drafting and negotiation skills, knowledge of data protection regulations, and excellent advisory skills. They should also possess outstanding communication skills, a proactive work ethic, and a global mindset. The position offers a competitive salary, flexible hybrid working, and comprehensive benefits. FundApps is committed to diversity and providing a supportive work environment.

Operations Analyst (India)

Company: doola

Location: Other US Location

Posted Jan 30, 2025

doola is seeking an Operations Analyst to join their team and report directly to the Head of Operations. The role involves partnering with internal stakeholders to deliver insights, strategy, and technology solutions across the customer journey. Key responsibilities include performing analysis of customer reviews, running analytics across the CS and Operations organization, and driving priority initiatives. The ideal candidate should be a fast learner with experience in a startup environment, strong execution skills, and excellent communication abilities. doola is an equal opportunity employer committed to providing reasonable accommodations for talented individuals with disabilities and disabled veterans.

Customer Success Manager, German speaker

Company: Pipedrive

Location: Other US Location

Posted Jan 30, 2025

Pipedrive, a cloud-based software company trusted by over 100,000 businesses in 179 countries, is seeking a Customer Success Manager. The role involves onboarding customers, increasing user acquisition and engagement, ensuring retention, and uncovering upsell opportunities. The ideal candidate should have 2+ years of experience in Account Management or Customer Success within the tech industry, excellent communication skills, and the ability to manage competing priorities in a fast-paced environment. Pipedrive offers a valued-driven work environment, flexible working hours, and competitive benefits.

Application Support - Treasury and Tax Technology

Company: Otis Elevator

Location: Other US Location

Posted Jan 30, 2025

Otis, a leading global elevator and escalator company, is seeking an experienced Application Support professional for Treasury and Tax Technology. The role involves providing level 1 support for tax and treasury applications, monitoring file transmissions, managing user access, and assisting in system test plans. The ideal candidate should have 2+ years of experience in application support, business analysis, and infrastructure components. Preferred experience includes Kyriba, Treasury Banking, DT Tax, OneSource, Indirect Tax Determination, Sabrix, Corptax, PTMS, Longview, and SaaS applications. Exceptional customer focus, communication, collaboration, and relationship-building skills are required. Otis offers opportunities for growth, training, and resources, and is committed to diversity, ethics, and quality.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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