Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Commissioning / Delivery Engineer - Energy Storage Solutions

Company: Delta Electronics Americas

Location: Other US Location

Posted Jan 29, 2025

Delta Group, established in 1995, is seeking a Commissioning & Delivery Engineer for their Energy Storage Solutions business in the EMEA region. The role involves leading by example with technical expertise, delivering high-quality solutions, and building strong client relationships. The ideal candidate should have a Masters degree in Electrical Engineering or a related field, 3+ years of technical experience in energy projects, and a good understanding of LV and MV systems. Excellent English communication skills and the ability to travel are required. The role offers the opportunity to work with advanced energy-saving technology and solutions, and to contribute to Delta's mission of providing innovative clean and efficient energy solutions for a better tomorrow.

Mid-Senior Technical Product Owner | B2C Checkout team

Company: Nord Security

Location: Other US Location

Posted Jan 29, 2025

Nord Security, a global leader in internet privacy and security solutions, is seeking a Product Manager for their Checkout team. The role involves collaborating with various departments to improve purchase flow, communicate effectively with stakeholders, and manage the development cycle. The ideal candidate should have in-depth product management knowledge, strong technical understanding, and passion for design and usability. Nord Security offers a competitive salary, professional growth opportunities, health benefits, mental wellbeing support, team spirit events, flexible working time, and additional vacation days.

Senior Node.js + Python + AWS Data Science Engineer

Company: 3Pillar Global

Location: Other US Location

Posted Jan 29, 2025

3Pillar Global is seeking a Senior Nodejs + Python + AWS Data Science Engineer with extensive experience in AWS, databases, and big data distributed systems. The role involves developing cutting-edge applications, designing scalable services, and working on ML infrastructure. The company offers flexible work arrangements, a focus on wellbeing, and opportunities for career growth and development.

Senior UX Researcher

Company: Moonpig

Location: Other US Location

Posted Jan 29, 2025

Moonpig Group is seeking a Senior UX Researcher with strong quantitative and qualitative skills to drive user-centric innovation across their global brands, Moonpig and Greetz. The role involves leading complex research initiatives, driving loyalty and retention insights, advanced analytics and storytelling, aligning research with business strategy, workshop facilitation, and innovation. The ideal candidate should have 5+ years of experience in UX Research, proficiency in analytics platforms and research tools, a global mindset, strong communication and storytelling skills, and project management abilities. Moonpig Group offers impactful work, growth opportunities, an innovative culture, and a collaborative environment.

Junior Accountant

Company: Coface

Location: Other US Location

Posted Jan 29, 2025

Coface, a global leader in trade credit insurance and risk management, is seeking a qualified candidate for a Sales role in their Bucharest Shared Services Center. The role involves managing bank statements, booking invoices and expenses, allocating payments, and offering support during month-end and year-end closing activities. The ideal candidate should have a graduate degree in accounting or economics, at least 3 years of relevant experience, and proficiency in English and Excel. Previous experience with SAP is an asset. Coface offers career growth opportunities, a supportive culture, flexible work options, and comprehensive benefits.

Junior Partners Account Manager

Company: FYST

Location: Other US Location

Posted Jan 29, 2025

The job posting describes a role in key account management within the PSP or fintech industry. The ideal candidate should have at least one year of experience, strong understanding of payment processing, financial conditions, and risk management. Excellent analytical skills, communication, and problem-solving abilities are required. The company offers career growth, competitive compensation, professional development opportunities, private health insurance, and a positive work environment.

Head of Cyber Specialists

Company: Daisy Group

Location: Other US Location

Posted Jan 29, 2025

Wavenet, a managed services provider since 2000, specializes in cybersecurity communications and connectivity. The company aims to futureproof its customers' businesses by staying ahead of technology trends. The primary role involves driving engagement for the Cyber Specialist Sales Team, identifying and winning business, and expanding Wavenet's presence in the Enterprise and Public Sector bases. The successful candidate should have extensive experience in consultative sales within the IT Services industry, a proven track record of sales performance, and strong understanding of the UK IT Services marketplace. They should also possess excellent communication skills, leadership abilities, and a focus on customer success.

Product Marketing Manager

Company: Plum (plumhq)

Location: Other US Location

Posted Jan 29, 2025

Plum is an innovative platform offering employee insurance and health benefits, aiming to make health insurance accessible and inclusive for modern organizations. The company is backed by Tiger Global and Peak XV Partners. Plum is expanding its product lines across Insurance, Healthcare, and B2B2C, and is seeking a dynamic Product Marketing Manager to drive growth, adoption, and activation efforts. The role involves crafting and executing growth strategies, driving user engagement, and ensuring successful product adoption. The ideal candidate should have 3-4 years of experience in Product Marketing or Growth Marketing roles, preferably in mobile-first product companies, with a proven track record in driving user acquisition, activation, and engagement metrics. Strong experience in copywriting, mobile marketing platforms, and understanding of B2B and B2C marketing strategies are required. Excellent stakeholder management, cross-functional collaboration, and data-driven skills are essential. Experience in the healthcare insurance or HR tech space is a plus.

Head of Cloud Specialists

Company: Daisy Group

Location: Other US Location

Posted Jan 29, 2025

Wavenet, a managed services provider since 2000, specializes in cybersecurity communications and connectivity. The company aims to futureproof its customers' businesses by staying ahead of technology trends. The primary role involves driving engagement for the Cloud Specialist Sales Team, identifying and winning business for Wavenet, and expanding its presence in the Enterprise and Public Sector bases. The successful candidate should have extensive experience in consultative sales within the IT Services industry, a proven track record of sales performance, and strong understanding of the UK IT Services marketplace. They should also possess excellent communication skills, leadership abilities, and a drive for self-improvement.

Procurement Analyst

Company: Ramboll

Location: Other US Location

Posted Jan 29, 2025

Ramboll, a global foundation-owned company with over 18,000 experts, invites applications for a Procurement Analyst role. The role involves aligning with the strategic procurement team, ensuring optimal contractual engagements, and managing vendor spend. Key responsibilities include procurement process compliance, process optimization, supplier onboarding, purchase order management, and technology implementation. The ideal candidate should have 3+ years of procurement experience, strong understanding of Procure to Pay process, and excellent communication skills. Ramboll offers continuous learning, varied work tasks, and the opportunity to develop and influence one's area of responsibility.

Project Admin

Company: Ramboll

Location: Other US Location

Posted Jan 29, 2025

Ramboll, a global foundation-owned company, is seeking a project financial manager with 45 years of relevant experience. The role involves overseeing end-to-end accounting and financial project controlling, ensuring financial transparency, and driving value for the business. The successful candidate will work closely with project managers, adhere to global policies, and mitigate financial risks. Ramboll values diversity and inclusion, offering a collaborative and empowering work environment. The company provides opportunities for continuous learning and development, and emphasizes sustainable change.

[CSR] Test Automation Engineer (API Automation)

Company: Software Mind

Location: Other US Location

Posted Jan 29, 2025

Software Mind is seeking a QA Automation Engineer with API focus for a transformative project. The ideal candidate should have at least 3 years of hands-on experience in automation testing, preferably with REST Assured. They should be proficient in at least one programming language, have a strong understanding of automation best practices, and be familiar with version control tools, particularly GIT. The role involves participating in daily Agile team meetings, maintaining and expanding automated test scenarios, and developing automated tests for new features. Software Mind offers a competitive salary, flexible working hours, and an agile, non-bureaucratic organizational culture.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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