Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Lead Engineer - AWS Cloud Security

Company: EchoStar

Location: Other US Location

Posted Jan 28, 2025

EchoStar is a company that offers a wide range of services including satellite television, livestreaming, on-demand programming, smart home installation, mobile plans, and products. The Technology teams at EchoStar are innovative, challenging the status quo and developing capabilities across industries. They are responsible for designing and developing a highly available and automated AWS environment to support the full software development life cycle and production of mission-critical applications. The role requires extensive knowledge of AWS, Linux, DevOps, and various security technologies. The ideal candidate should have 8-10 years of IT Security experience, fluency with AWS APIs, and command line tools, and possess certifications such as CISSP, SANS, or AWS Certifications.

Golang Developer

Company: AppZen

Location: Other US Location

Posted Jan 28, 2025

AppZen is seeking a skilled Golang Developer with ERP integration experience for a dynamic team. The ideal candidate will design, develop, and maintain high-performance, scalable applications using Go. They will integrate Go applications with ERP systems, develop and manage workflows using Temporal, and collaborate with cross-functional teams to define, design, and ship new features. The role requires proficiency in Go, experience with Temporal, ERP integration, problem-solving skills, understanding of RESTful and SOAP APIs, knowledge of microservices architecture, database skills, Git proficiency, excellent communication skills, and a Bachelor's degree in Computer Science, Engineering, or a related field. Preferred qualifications include experience with cloud platforms, containerization and orchestration tools, CICD pipelines, and other programming languages. Personal attributes required include self-motivation, proactiveness, attention to detail, and a continuous learning mindset.

North America Procurement Operations Senior Analyst

Company: Kimberly-Clark

Location: Other US Location

Posted Jan 28, 2025

Kimberly-Clark is seeking a North America Procurement Operations Senior Analyst to build and maintain relationships with internal customers, convert purchase requisitions to purchase orders, and lead catchups with internal customers. The role involves identifying operating issues, implementing sustainable solutions, and ensuring changes are timely documented. The ideal candidate will have fluent English, previous experience in procurement transactional operations, working knowledge of SAP system, solid analytical mindset, excellent communication skills, and a positive attitude. Kimberly-Clark offers great support for good health, hybrid work arrangements, yearly bonus, employee referral program, holiday allowance, additional leave, and learning and growth opportunities.

BUSINESS DEVELOPMENT EXEC-FS, MUMBAI

Company: McCain Foods

Location: Other US Location

Posted Jan 28, 2025

McCain Foods is seeking a Business Development Executive for the Mumbai location. The role involves handling distributors and sub-distributors, managing client relationships, and achieving business targets. The ideal candidate should have a minimum of 3 years of relevant experience in the FMCG industry, preferably in the HORECA sector. The position offers an opportunity to be part of a dynamic and global brand, with a focus on diversity and inclusivity.

Senior Security Engineer - Penetration Testing

Company: EchoStar

Location: Other US Location

Posted Jan 28, 2025

DISH Network Technologies, an EchoStar company, is seeking a skilled manual pen tester with 4+ years of experience in web, mobile, and API testing. The ideal candidate should have expertise in advanced exploitation, post-exploitation attacks, and Red team exercises. Familiarity with common web vulnerabilities and experience in designing remediation guidance are required. Proficiency in scripting languages and understanding of OWASP testing methodology are essential. Benefits include insurance, financial retirement programs, mental wellbeing support, ESPP, professional development reimbursement, time off, and team outings.

L1 Technical Consultant

Company: AppZen

Location: Other US Location

Posted Jan 28, 2025

AppZen, a technology company founded in 2016, has gained significant traction with over 1800 enterprises, including major players in finance, media, pharmaceuticals, aerospace, and software. The company has been recognized as a Gartner Cool Vendor and received $50 million in Series C funding in 2019. The role involves providing Tier I support to customers, resolving issues, and communicating product improvements to the development team. Essential qualities include exceptional communication skills, a humble and friendly personality, quick understanding of business applications, and flexibility for rotational shifts due to overseas customers.

Salesforce Test Engineer

Company: EchoStar

Location: Other US Location

Posted Jan 28, 2025

EchoStar, a leading company in connectivity, offers diverse services including satellite television, livestreaming, smart home installation, mobile plans, and products. The Technology teams at EchoStar are dedicated to innovation and solution engineering, connecting consumers with advanced products and platforms. The Salesforce Testing role involves creating, executing, and automating test cases, conducting regression testing, verifying data migration, troubleshooting issues, and identifying process improvements. The ideal candidate should have a minimum of 2 years of Salesforce testing experience, strong understanding of Salesforce configuration and customization, and experience in automation and API testing. Salesforce certifications are advantageous. Benefits include insurance, financial and retirement programs, mental wellbeing support, an employee stock purchase program, professional development reimbursement, time off, and team outings.

Senior Information Security Analyst

Company: Bounteous

Location: Other US Location

Posted Jan 28, 2025

Bounteous x Accolite, a collaborative partnership, offers services in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. With over 5000 employees across North America, APAC, and EMEA, they provide advanced technology solutions and data-driven digital experiences to create exceptional business impact. The role involves ensuring Information Security Management System and Data Privacy & Protection measures, participating in planning and compliance, reviewing security-related clauses, and coordinating security initiatives. Preferred qualifications include strong IT knowledge, 35+ years of experience in information security, relevant certifications, good communication skills, and ability to manage tasks and work collaboratively. Bounteous promotes an inclusive environment and is an equal opportunity employer, offering employment visa sponsorship.

Senior Security Engineer - Third Party Risk

Company: EchoStar

Location: Other US Location

Posted Jan 28, 2025

EchoStar is a company that offers a wide range of services including satellite television, livestreaming, on-demand programming, smart home installation, mobile plans, and products. The company's technology teams are innovative and play crucial roles in connecting consumers with future products and platforms. The job role involves managing third-party risk, maintaining an inventory of third parties with access to DISH data, supporting security review processes, collaborating with business partners, monitoring third-party issues, participating in annual PCI audits, and continuously improving the TPRM program. The ideal candidate should have a solid understanding of information security, excellent project management skills, ability to work independently, superior communication skills, data entry skills, and attention to detail. The role requires 34 years of experience in Third Party Risk Management, experience in leading projects, and a Bachelor's degree. Benefits include insurance, financial benefits, mental wellbeing support, an employee stock purchase program, professional development reimbursement, time off, and team outings.

Software Engineer (iOS) - Performance Optimization

Company: OKX

Location: Other US Location

Posted Jan 28, 2025

OKX is a leading crypto exchange and developer of OKX Wallet, offering millions access to crypto trading and decentralized applications. The company is trusted by large institutions and is known for its safety, reliability, and Proof of Reserves. OKX is part of OKG, a group that brings blockchain value to users worldwide through products like OKX, OKX Wallet, and OKLink. The company is seeking a mobile software engineer to build and maintain a core OKX app with millions of daily active users, working cross-functionally with design, product, and other engineering teams to identify customer needs and ship high-quality new features.

Visual Merchandiser

Company: Tapestry - Coach, Kate Spade, and Stuart Weitzman

Location: Other US Location

Posted Jan 28, 2025

Kate Spade New York, a global lifestyle brand since 1993, is known for its colorful, bold, and optimistic designs. The brand offers a wide range of products including handbags, ready-to-wear, jewelry, footwear, and home decor. It is part of the Tapestry portfolio and is committed to stretching possibilities. The company values courage, creativity, customer focus, dealing with ambiguity, drive for results, interpersonal savvy, and learning on the fly. Kate Spade is an equal opportunity employer, making decisions without regard to protected characteristics.

Telemarketing Executive (Korean - English Speaking)

Company: Minor International

Location: Other US Location

Posted Jan 28, 2025

The text describes a job opportunity for a Telemarketings Executive at Anantara. The role involves inviting potential guests to attend a preview of the onsite sales gallery and offering a discounted holiday discovery package. The executive is expected to represent Anantara in a courteous, enthusiastic, and diligent manner. They will make outbound calls, follow a scripted presentation, and employ empathetic listening and problem-solving skills to persuade guests to attend the presentation. The job requires a positive attitude, excellent communication and listening skills, multitasking abilities, problem-solving skills, and at least one year of experience in shared ownership selling or two years in direct selling. Tertiary or university education is desirable but not essential.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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