Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Senior Associate - Web UI/UX

Company: TIAA

Location: Other US Location

Posted Jan 26, 2025

The Associate UX Design role at TIAA Global Capabilities is a pivotal position responsible for innovative and creative solutions within the design team. The role involves collaborating with cross-functional teams to deliver high-quality design projects, ensuring brand coherence, and improving user experiences. The Associate will lead end-to-end user experiences, collaborate with various teams, and stay updated on emerging UX trends. The role requires a university degree and 9-12 years of experience. The Associate will also mentor junior designers and foster a collaborative team culture.

Associate Manager - Regulatory Affairs - Labeling

Company: Novo Nordisk

Location: Other US Location

Posted Jan 26, 2025

Novo Nordisk's Clinical Medical and Regulatory (CMR) department is a diverse and collaborative group, focusing on patient-centered solutions. They are seeking a dynamic Regulatory Affairs Labeling Associate Manager to oversee critical tasks related to final printed pharmaceutical labeling for launch and lifecycle management projects. The ideal candidate will collaborate with cross-functional teams, guided by company content of labeling, FDA resources, and industry trends. Key responsibilities include reviewing and providing regulatory guidance on commercial labeling materials, identifying and troubleshooting labeling issues, and driving the final printed labeling review and approval process. The candidate should be proficient in labeling tools, serve as a resource for colleagues, and actively participate in industry meetings and conferences to stay updated on regulatory developments and trends.

Product Analyst - Fraud Handling

Company: WISE

Location: Other US Location

Posted Jan 26, 2025

Wise is a global technology company aiming to revolutionize international money transfers by offering minimal fees, maximum ease, and full speed. They are seeking a Product Analyst passionate about their mission of 'Money Without Borders' to join their Financial Crime product team. The role involves driving analytics efforts, collaborating with cross-functional teams, and combating financial crime while ensuring a smooth customer onboarding experience. The ideal candidate should have strong quantitative skills, experience with SQL and Python, excellent communication skills, and a hustler mentality.

Business Recruiter

Company: Block

Location: Other US Location

Posted Jan 26, 2025

Block, a global technology company focused on financial services, is seeking a Recruiter with 3+ years of full-cycle recruiting experience. The role involves managing the full-cycle recruitment process, building relationships with hiring teams, sourcing candidates from various sources, and serving as a consultative advisor to the business. The ideal candidate should be fluent in English and Japanese, have experience working with partners at all levels, and possess a solution-oriented mindset. Block is committed to building an inclusive workplace and offers benefits designed to empower employees to do their best work.

Workforce Management Planner

Company: Wolt

Location: Other US Location

Posted Jan 25, 2025

Wolt, a Helsinki-based technology company, is seeking a WFM Planner to join their dynamic team. The role involves creating and managing long-term forecasting and capacity plans for multiple countries, generating performance reports, conducting scenario simulations, and leading planning governance. The ideal candidate should have experience in forecasting, strong analytical skills, and the ability to manage complex multicountry capacity planning efforts. Wolt offers an attractive base salary and the opportunity to work in a high-growth environment.

Senior Manager, Agency Partnerships (APAC) - Hybrid

Company: BigCommerce

Location: Other US Location

Posted Jan 26, 2025

BigCommerce is seeking a Senior Manager for APAC Regional Agency Partnerships based in Sydney. The role involves managing key SI relationships, leading a team of Regional Channel Account Managers, and driving merchant acquisition. The ideal candidate should have 8+ years of software or SaaS sales experience, a keen understanding of eCommerce platforms, and excellent communication skills. The role requires travel and a focus on customer success, strategic thinking, and business acumen.

RQ08541 - Software Developer - (API and .NET) - Senior

Company: S M Software Solutions Inc

Location: Other US Location

Posted Jan 25, 2025

The job posting is for a Senior Software Developer position with a focus on API development. The role requires at least 4 years of C# experience, 3 years of .NET Core or .NET 5+, and 3 years of ASP.NET MVC, Web API, Entity Framework, React.js, and TypeScript. The candidate must also have experience with Node.js, Next.js, Azure cloud, and microservices. Responsibilities include translating technical specifications into working applications, developing detailed programming specifications, writing and generating code, and conducting unit tests. The ideal candidate should have excellent analytical, problem-solving, and communication skills, and be proficient in Agile Scrum methodologies. The position is currently hybrid, with the consultant working remotely due to COVID-19, but will require onsite work once the IampIT cluster staff return to the office.

Enterprise Territory Account Executive, Indonesia

Company: Kong

Location: Other US Location

Posted Jan 25, 2025

Kong, a leading cloud-native API platform, is seeking an experienced sales professional with open source experience to sell into enterprise accounts in Indonesia. The ideal candidate will develop and execute sales strategies, own the entire sales cycle, and meet or exceed revenue targets. They should have 5+ years of enterprise software sales experience, preferably with open source APIs, middleware, or infrastructure software. Fluency in Bahasa and English is required, along with demonstrated success in selling to large enterprises and senior-level executives. Strong consultative selling skills, excellent communication, and negotiation skills are essential. The role involves travel to customer sites around 50% of the time.

Senior Software Quality Assurance Analyst

Company: Wolters Kluwer

Location: Other US Location

Posted Jan 26, 2025

The job posting is for a Senior Software Quality Engineer position at Wolters Kluwer. The role involves applying knowledge of US tax law to build test suites, working with analysts, and ensuring data moves correctly between tax products. The ideal candidate should have 6-10 years of experience in ETL testing, with expertise in data validation and testing. They should be able to design, develop, and test complex ETL components, and have strong communication skills. Knowledge of US income tax systems and SQL queries is a plus. The role requires working in a decentralized team environment and using proprietary tools.

Customer Lifecycle Manager – India (Spanish/Portuguese/English Speaker)

Company: Extreme Networks

Location: Other US Location

Posted Jan 26, 2025

Extreme Networks, a global leader in networking solutions, is seeking an experienced Customer Lifecycle Manager fluent in Spanish and Portuguese. The role involves onboarding new customers, driving product adoption, managing install base accounts, and identifying new revenue streams. The ideal candidate should have 5-7 years of experience in managing install base customers, with a proven track record in upsell and crosssell strategies. Fluency in Spanish, Portuguese, and English is required, along with proficiency in CRM systems and email outreach tools.

Customer Service Professional with English and French

Company: UL Solutions

Location: Other US Location

Posted Jan 26, 2025

The job description is for a Customer Service Specialist who will serve as a point of contact for French-speaking customers. The role involves answering customer inquiries, resolving problems, and promoting UL's Testing, Inspection, and Certification services. The ideal candidate should have a strong command of French and English, customer service experience, and knowledge of CRM systems. UL Solutions, a global leader in applied safety science, offers testing, inspection, and certification services, software products, and advisory offerings to support customers' product innovation and business growth.

Solutions Consultant (English/French Speaking), EMEA

Company: FloQast

Location: Other US Location

Posted Jan 25, 2025

The job posting is for a Solutions Consultant role at FloQast, a leader in accounting workflow automation. The role involves acting as a liaison to the sales team, providing technical and operational accounting expertise, conducting product demonstrations, and participating in webinars and industry events. The ideal candidate should have a minimum of 35 years of industry accounting experience, strong communication skills, and the ability to work in a high-velocity sales environment. FloQast offers competitive compensation, professional growth opportunities, and a positive work-life balance. The company is committed to fair and unbiased recruitment procedures.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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