Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Été 2025 | Stage technique en réalisation de ponts et d’ouvrages d’arts

Company: CIMA+

Location: Other US Location

Posted Jan 25, 2025

CIMA+ is a company where human beings are at the heart of everything. They welcome individuals with bright minds, inspiring future visions, and a collaborative spirit. The company offers an environment where everyone's ideas and aspirations are actively listened to and developed. The job opportunity involves contributing to the team in bridge and dam structures, learning from an experienced team, and performing site supervision tasks. The ideal candidate is a civil engineering student with a keen interest in supervision, excellent teamwork skills, attention to detail, analytical mind, good communication skills, and a valid construction ASP card. The salary ranges from $2100 to $2300 per hour based on academic profile, credits obtained, and related experience. CIMA+ values ethics and integrity, ensuring equal access to resources and opportunities regardless of identity. They encourage all applications, including those from women, Indigenous people, people with disabilities, and visible minorities.

BI Analytics Lead

Company: OBRIO (Genesis)

Location: Other US Location

Posted Jan 25, 2025

OBRIOnbspis an IT company with Ukrainian roots, developing Nebulanbsp, the biggest brand in the spiritual niche with 60 million users worldwide. They are building a Business Intelligence BI function and are looking for a talented BI Lead to drive this initiative. The role involves leading a dedicated BI team, developing self-service analytics, and managing a team of up to 4 employees. The company offers a supportive corporate culture, extensive benefits, and opportunities for career growth.

Senior Azure Cloud Engineer

Company: ARHS Group

Location: Other US Location

Posted Jan 25, 2025

The job posting is for an Azure Cloud Engineer position with ArȠs Group, a market leader in IT project management. The role involves designing, implementing, and managing Azure cloud solutions, developing CICD pipelines, implementing IaC using Terraform, deploying containerized applications, monitoring cloud resources, ensuring compliance, providing technical support, mentoring junior engineers, and staying updated with Azure services. The ideal candidate should have at least 7 years of Azure cloud engineering experience, expertise in Azure services, CICD pipelines, scripting, IaC, security best practices, and relevant certifications. The company offers an informal hierarchy, attractive salary, strong corporate culture, learning opportunities, exciting projects, and a sustainable growth plan.

VP, Engineering

Company: Rokt

Location: Other US Location

Posted Jan 25, 2025

Rokt, a leading ecommerce company, is seeking a VP Engineering with 10+ years of commercial software development experience. The role involves contributing to development processes, improving system architecture, mentoring a team, and driving technical excellence. Rokt offers a competitive compensation package, including a fixed annual salary, equity, and benefits. The company values transparency, diversity, and fosters a culture of innovation and collaboration.

Project Manager/Leader - Intermediate (Artificial Intelligence &Business Systems Analysis)

Company: Arthur Grand Technologies Inc

Location: Other US Location

Posted Jan 25, 2025

Arthur Grand Technologies is a successful minority-owned staff augmentation and technology consulting firm, known for its long-lasting relationships and customer satisfaction. The company is currently seeking a highly motivated and skilled Project Manager/Leader for a long-term contract in Toronto, Ontario. The ideal candidate should have strong knowledge and experience in using AI tools for business analysis and project management, as well as excellent communication, collaboration, and business/system analysis skills. The role involves managing large-scale, high-profile projects, ensuring deliverables meet client requirements, and promoting best practices for project management.

Java-Angular Integrations Technical Team Lead/Manager

Company: Accommodations Plus International

Location: Other US Location

Posted Jan 25, 2025

SummaryAPI is hiring a seasoned JavaAngular Integrations Technical Team LeadManager for a hybrid role based in Markham, Ontario. The ideal candidate should have extensive experience in Java, Angular, and fullstack development, with a strong background in agile team leadership and offshore management. Key responsibilities include leading an agile team, full lifecycle application development, software analysis, mentorship, and client support. Required skills include proficiency in modern Java technologies, web-based applications, messaging systems, AWS cloud technologies, and SQL databases. A BScBA or MScMA in computer science, engineering, or a relevant field is preferred. The position offers a competitive salary range of $130,000 - $160,000 CAD plus a 10% bonus, with potential for salary growth.

Business Analyst - 2285

Company: Advanced Systems Design

Location: Other US Location

Posted Jan 25, 2025

Advanced Systems Design is seeking a Senior Business Analyst for a position in Montgomery, AL. The role involves understanding contracts, business functions, and requirements for multiple contractors. The client is transitioning from a monolithic system to a modular system based on a Service Oriented Architecture. The Senior Business Analyst will review and comment on various documents, understand contracts and contract monitoring, and work directly with business areas. The role requires expertise in Federal standards and regulations, project management, stakeholder engagement, operational support, design and development, change management, federal reporting and compliance, and policy and procedures. The ideal candidate should have 7+ years of experience as a Senior Business Analyst, 5+ years in MMIS or Medicare/Medicaid domain knowledge, and expertise in Microsoft Office products.

Client Support Specialist (Remote)

Company: Broadridge

Location: Other US Location

Posted Jan 25, 2025

Broadridge is hiring for a Client Support Specialist role, offering a remote position with a salary range of $65,000 - $75,000. The role involves supporting other Broadridge departments, managing client issues, and interacting with the Client Service group. The ideal candidate should have a Bachelor's degree, 5+ years of client management experience, and strong knowledge of support platforms. Broadridge values a diverse, equitable, and inclusive environment, fostering a culture of flexibility, accountability, and support.

Order Management Associate

Company: Verse Medical

Location: Other US Location

Posted Jan 25, 2025

Verse Medical is a company building software infrastructure for hospital-quality care at home, addressing the challenges of the existing in-home care process. They operate across 47 states and are backed by top investors in technology and healthcare. They are currently hiring an Order Management Associate, looking for someone with high organization, attention to detail, and excellent written communication skills. The company values fairness, helpfulness, transparency, and leadership.

Senior QA Engineer

Company: Autodesk

Location: Other US Location

Posted Jan 25, 2025

Autodesk is seeking an experienced Senior QA Engineer to join the Architecture Engineering and Construction AEC Data team. The role involves developing an innovative cloud-based collaboration solution across design tools, initially with the Autodesk suite. The successful candidate will work closely with software developers and other QA engineers to ensure the new solution meets high-quality standards. Key responsibilities include establishing quality processes, developing comprehensive test plans, executing test design, and participating in Scrum ceremonies. Minimum qualifications include a Bachelor's degree in Computer Science, Software Engineering, or a related field, 5+ years of software QA experience, strong leadership skills, excellent communication and problem-solving skills, and familiarity with Agile Software Development Processes.

Chapter Lead Architect

Company: ARHS Group

Location: Other US Location

Posted Jan 25, 2025

The job description outlines a Chapter Lead Architect role, where the individual will lead a team of architects responsible for middleware services. Key responsibilities include mentoring team members, providing strategic guidance, overseeing design and development, defining architectural standards, collaborating with other teams, driving optimization initiatives, and serving as a point of contact for middleware-related queries. The ideal candidate should have a degree in Computer Science or a related field, extensive experience in IT architecture with a focus on middleware, proven leadership skills, expertise in middleware technologies, understanding of Agile and SAFe methodologies, strong problem-solving skills, excellent communication skills, and fluency in English. The ArȠs Group, part of Accenture, offers an informal hierarchy, attractive salary package, strong corporate culture, learning and development opportunities, exciting projects, and a solid company plan.

Implementation Project Manager

Company: Accommodations Plus International

Location: Other US Location

Posted Jan 25, 2025

The Implementation Project Manager (IPM) is a crucial role responsible for delivering API products and processes within client environments. Reporting to the Vice President of Professional Services, the IPM serves as the primary contact for clients throughout the project lifecycle. The ideal candidate should have a strong background in project management, excellent client-facing skills, and experience managing complex implementations. Essential functions include establishing internal and external documentation frameworks, project planning and execution, client collaboration, stakeholder communication, process management, UAT support, pre-go-live excellence, risk management, and team leadership. Required skills include a Bachelor's degree in Business or Project Management, PMP certification, 3+ years of project management experience, exceptional communication and problem-solving skills, and a results-driven mindset. The position is full-time, with occasional evening and weekend work required to meet project deadlines. The good faith annual salary is $100,000, commensurate with years and type of experience.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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