Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Senior Cost Controller

Company: Ramboll

Location: Other US Location

Posted Jan 22, 2025

Ramboll, a global engineering, architecture, and consultancy company, is seeking a Senior Cost Controller for its Noida, India office. The role involves serving as a trusted finance partner, focusing on cost management, financial analysis, budgeting, and performance management. The ideal candidate should have a BCom or MBA in Finance, 7+ years of experience in financial planning and analysis, and strong analytical skills. The company values diversity and inclusion, and offers opportunities for professional development and growth.

Manager - Pre-Sales

Company: Sutherland

Location: Other US Location

Posted Jan 22, 2025

Sutherland is a company specializing in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. They work with global brands, providing unique value through technology and business process excellence. Sutherland has created over 200 inventions under several patents, driving digital transformation and optimizing business operations. They tailor solutions to fit each company's unique needs, combining human expertise with AI. The job description for a Manager for PreSales involves strengthening client relationships, impacting the bottom line, managing people, and overseeing performance and service quality.

Creative Tech |Tech Lead .NET

Company: Devoteam

Location: Other US Location

Posted Jan 22, 2025

Devoteam is a global leader in Digital Transformation, with a revenue of €1B. They believe in transforming technology to create value for clients, partners, and employees. They are proud of their culture and diverse environment, and are looking for a NET developer with more than 5 years of experience, knowledge of RESTful API principles, and experience with cloud platforms like Azure, GCP, or AWS. The role involves writing clean code, conducting code reviews, architecting scalable applications, collaborating with stakeholders, and participating in agile ceremonies.

Account Executive, Network Growth

Company: EcoVadis

Location: Other US Location

Posted Jan 22, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Frontline Employee to engage and support companies in leveraging their solutions for sustainable business practices. The role involves acquiring new Dutch and English speaking suppliers, providing high-touch service, and driving value throughout the EcoVadis onboarding experience. The ideal candidate should have sales experience, excellent customer service skills, and a strong understanding of UK business culture. The company offers a hybrid work environment, flexible hours, and a range of benefits including wellness allowance, professional mental health support, and learning and development opportunities.

L2 Support Engineer

Company: SMS-Magic

Location: Other US Location

Posted Jan 22, 2025

The job posting is for a motivated L2 Technical Support Engineer to join a dynamic customer support team. The role involves providing advanced technical assistance, resolving complex issues, collaborating with development teams, and optimizing customer-facing infrastructure on AWS. Requirements include a degree in Computer Science or related field, 2+ years of experience in technical support, and strong understanding of Python Flask applications, React-based user interfaces, MySQL databases, Apex Aura Framework, LWC, HTML, CSS, JavaScript, and AWS services. Preferred skills include experience with CRM platforms, logging and monitoring tools, and knowledge of CICD pipelines.

Accounting Specialist for Shipping (Execution Analyst)

Company: Louis Dreyfus Company

Location: Other US Location

Posted Jan 22, 2025

Louis Dreyfus Company, a leading merchant and processor of agricultural goods, is seeking a midlevel accountant with 3+ years of experience in a commodity trading environment. The role involves reviewing contracts, invoicing, credit control, preparing cash flow statements, and liaising with operators and traders. The company offers a dynamic international environment with excellent career development opportunities, comprehensive benefits, and a commitment to diversity, inclusion, and sustainability.

Head of Information Systems*

Company: Tomra

Location: Other US Location

Posted Jan 22, 2025

TOMRA, a company specializing in sustainable resource management, is seeking an experienced lead for their Transformation and Information Systems Office. The role involves orchestrating digital transformation projects, leading the Information Systems team, consulting functional department heads, defining the application landscape, managing budget and relationships, driving change, and collaborating with management. The ideal candidate should have a degree in computer science, business informatics, business administration, or economics, with proven experience in strategically managing application landscapes. They should also have IT and ERP expertise, deep understanding of the machine building industry, over 10 years of leadership experience, and strong supplier management skills. TOMRA offers a comprehensive benefits package including 30 days annual leave, pension scheme, accident insurance, hybrid working, flexible hours, employee discounts, company ebike leasing, gym membership subsidy, individual development programs, ERG employee resource groups, health management programs, onsite canteen, and car park. The company is committed to diversity and inclusion, and does not discriminate based on gender, race, ethnicity, religion, color, sexual orientation, identity, disability, or age.

Software Developer - PLSQL / Oracle

Company: Avaloq

Location: Other US Location

Posted Jan 22, 2025

The company is a dynamic team of Software Developers and Business Analysts working in an agile process across multiple development centers. They develop new product features and maintain existing ones, collaborating closely with clients and partners. As a Business Analyst, you'll have ample opportunities for learning and growth, working in an environment that prioritizes formal and on-the-job training. The role involves developing features in PLSQL and Avaloq Script, analyzing customer requirements, and designing new functionalities. Extensive experience in software engineering, PLSQL programming, and Oracle objects is required. Knowledge of banking applications and Agile methodologies is beneficial. Fluency in English is mandatory, and other European languages are a plus.

APAC OPEN DAY - SYDNEY

Company: Clifford Chance

Location: Other US Location

Posted Jan 22, 2025

Clifford Chance is a global law firm with over 30 offices worldwide, known for providing high-quality legal advice and in-depth local expertise. The firm values an inclusive, friendly, and team-based approach to work, offering opportunities for growth and learning. They are hosting an Open Day in Sydney on March 18, 2025, for those interested in pursuing a career in law and joining their dynamic international team. The firm is committed to fostering an inclusive culture, treating all employees fairly and equally, and providing an equality of opportunity, aspiration, and experience.

Regulatory Affairs Manager

Company: Kraft Heinz

Location: Other US Location

Posted Jan 22, 2025

Kraft Heinz is seeking a Regulatory Affairs Manager for their Italian team based in Milan. The role involves ensuring product labels comply with food legislation, supporting submissions to Italian authorities, and collaborating with various teams for local innovation projects. The ideal candidate should have a university degree in a scientific field, at least 5+ years of regulatory experience in FMCG, deep knowledge of European food legislation, and strong proficiency in Italian and English. The role requires excellent communication skills, teamwork, and the ability to simplify complex challenges. Kraft Heinz offers a flexible working policy, permanent contract, and opportunities for new insights.

Creative Tech | Senior .NET Developer

Company: Devoteam

Location: Other US Location

Posted Jan 22, 2025

Devoteam is a global leader in Digital Transformation, with a revenue of €1B. They believe in transforming technology to create value for clients, partners, and employees. They are proud of their culture, diverse environment, and multidisciplinary team of experts spread across 20+ EMEA countries. The job description involves designing and developing robust scalable NET applications, collaborating with cross-functional teams, leading complex software projects, mentoring junior developers, and staying updated with the latest trends in creative technology and NET development. The ideal candidate should have a Bachelor's degree in Computer Science or related field, experience in NET development, knowledge of DevOps practices, familiarity with Cloud platforms, and strong focus on Agile methodologies.

Product Development Process Lead

Company: SmartMessage

Location: Other US Location

Posted Jan 22, 2025

The company is a globally expanding software technology firm seeking a highly talented Product Development Process Lead. The role involves managing coordination and communication with product development teams, monitoring the product development lifecycle, and ensuring efficient process management. The ideal candidate should have a bachelor's degree in Computer Science or related field, at least 6 years of experience in software project management, and a deep understanding of software product development lifecycles. Strong skills in project management methodologies, technical documentation, and data analysis are required. The candidate should also possess excellent customer management skills and a proactive mindset.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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