Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Machine Learning Scientist

Company: lastminute.com

Location: Other US Location

Posted Jan 21, 2025

lastminute.com, a European travel tech leader, is seeking a Machine Learning Scientist to join their team of 1700+ professionals. The role involves developing real-time machine learning solutions, creating ranking algorithms using deep learning, and collaborating in a cross-functional team. The ideal candidate should have a PhD in Computer Science, Mathematics, or Physics, or a Masters degree with 3+ years of experience in machine learning. Knowledge of Python, SQL, and popular Python libraries for ML and data analysis is required. Experience with deep learning frameworks like Keras, TensorFlow, or PyTorch is desirable. The company offers a hybrid work model, shorter working week, flexible hours, and opportunities for professional development. They value diversity and inclusion, and the selection process includes HR, manager, and director interviews.

Backend engineer | Senior | Transition To Golang | Saily

Company: Nord Security

Location: Other US Location

Posted Jan 21, 2025

Saily, a new eSIM service for travelers, is gaining recognition from trusted sources like Lonely Planet and PCMag. The company, Nord Security, is expanding and seeking Senior Backend Developers with experience in Golang, Python, PHP, or Ruby. The role involves enhancing the Saily product, developing new features, and collaborating with cross-functional teams. The ideal candidate should have over 4 years of backend development experience, knowledge of system design, and experience with K8s, microservice architecture, SQL, NoSQL, and Kafka. The company offers a competitive salary, access to Nord Security products, professional growth opportunities, health benefits, mental wellbeing support, team spirit events, more free time, and flexible working hours.

Financial Accountant

Company: CityFibre

Location: Other US Location

Posted Jan 21, 2025

CityFibre, the UK's largest fibre-only network, is seeking a Financial Accountant for a hybrid role in London. The successful candidate will be a key contributor to the yearend statutory reporting and audit process, providing expert technical accounting guidance. They will manage key areas of the monthly management reporting process and contribute to ad-hoc projects. The role requires a qualified accountant from a reputable large-scale audit firm with a proven track record in coordinating audit project management, managing timelines, and collaborating across departments. CityFibre offers a competitive salary, performance-related bonus, and a comprehensive benefits package, including 25 days annual leave, a day off on your birthday, and supportive family-friendly policies.

Backend engineer | Mid-Senior | Golang | Saily

Company: Nord Security

Location: Other US Location

Posted Jan 21, 2025

Saily, a new eSIM service for travelers, is praised by experts for its cybersecurity and sustainability. The company, Nord Security, is seeking a Go developer with experience in microservice architecture and Kubernetes to build a sophisticated system for the eSim product. The role involves creating personalized features, maintaining code quality, mentoring colleagues, and collaborating with cross-functional teams. The company offers a competitive salary, access to its products, professional growth opportunities, health benefits, mental wellbeing support, team spirit events, additional vacation days, flexible working time, and more.

Senior Azure Cloud Engineer (Dutch speaking)

Company: Nordcloud, an IBM Company

Location: Other US Location

Posted Jan 21, 2025

Nordcloud, an IBM company, is seeking a Senior Azure Cloud Engineer to join their team in the Netherlands. The role involves taking on technical challenges, delivering innovative results, and advising customers on cloud-based tools and DevOps practices. The ideal candidate should have strong Azure experience, knowledge of CICD pipelines, automation tools like Terraform, and container technologies. Fluent English and Dutch communication skills are required. Nordcloud offers a comprehensive benefits package, flexible working hours, and opportunities for growth and training.

Senior Communication and Content Manager (English Speaker)

Company: Shippeo

Location: Other US Location

Posted Jan 21, 2025

Shippeo, founded in 2014, is a global leader in real-time multimodal transportation visibility. They help major shippers and logistics service providers operate more collaborative, automated, sustainable, profitable, and customer-centric supply chains. With over 28 million shipments tracked annually across 92 countries, Shippeo has raised €110 million in funding and grows by 80% year on year. The company is seeking a Senior Communication & Content Manager to drive and coordinate all aspects of public relations and content creation, strategizing, planning, and producing impactful materials to raise market awareness and empower teams with targeted, high-quality content.

Growth Ops Marketer

Company: Pennylane

Location: Other US Location

Posted Jan 21, 2025

Pennylane, a fast-growing Fintech in France, seeks a Growth Marketer to maintain and improve prospect databases, optimize CRM processes, and build internal automation tools. The company values trust, proactivity, and autonomy, offering a competitive compensation package, company shares, and a flexible remote work environment. Pennylane aims to become the most beloved financial Operating System of French SMEs and soon European ones, helping entrepreneurs manage accounting and finance tasks.

Working Student Logistics - Partner Operations (f/m/x)

Company: Seven Senders

Location: Other US Location

Posted Jan 21, 2025

Seven Senders is a leading platform for cross-border parcel delivery in Europe, supporting e-commerce companies in their growth and internationalization plans. The company connects millions of consumers with their desired products, offering speed and cost efficiency through direct access to Europe's premier local carriers. The Partner Operations team is integral to the company's success, responsible for identifying and forging strong commercial relationships with the best partners in the e-commerce value chain. The team supports daily operations with last-mile carriers, monitors KPIs, and prepares carrier delivery performance analyses. Seven Senders offers flexible and hybrid work, personal growth opportunities, benefits, a mission towards climate neutrality, a vibrant culture, and an inclusive environment.

Machine Learning Scientist

Company: lastminute.com

Location: Other US Location

Posted Jan 21, 2025

Lastminute.com, a European leader in dynamic holiday packages, is seeking a Machine Learning Scientist to join their team of 1700+ professionals. The role involves developing real-time machine learning solutions, creating ranking algorithms based on deep learning, and collaborating in a cross-functional team. The ideal candidate should have a PhD in Computer Science, Mathematics, or Physics, or a Masters degree with at least 3 years of experience in machine learning. Knowledge of Python, SQL, and popular Python libraries for machine learning is required. Experience with deep learning, Keras, TensorFlow, or PyTorch is desirable. The company offers a flexible work environment, professional development opportunities, and a commitment to diversity and inclusion.

Microsoft Applications / M365 Engineer

Company: Deutsche Telekom IT Solutions Slovakia

Location: Other US Location

Posted Jan 21, 2025

Deutsche Telekom IT Solutions Slovakia, formerly TSystems Slovakia, is a leading ICT service provider in Slovakia, offering innovative information and communication technology services. The company, founded in 2006, has grown to become the second largest employer in the eastern part of the country with over 3900 employees. They are seeking a skilled professional to join their team at Operational Services GmbH, responsible for operations in the data center, software deployment, and handling activities. The ideal candidate should have a background in Information Technologies, with 3 years of experience in Microsoft Exchange Online, Microsoft Exchange Server, high availability solutions, Load Balancing, Exchange Powershell Scripting and Performance Skill, Microsoft Windows Server, and VMware vSphere. Fluency in English and German is required, with an advantage for German speakers. The company offers a competitive salary, extensive work-life balance benefits, and opportunities for career growth.

Senior Azure Cloud Architect (Dutch speaking)

Company: Nordcloud, an IBM Company

Location: Other US Location

Posted Jan 21, 2025

Nordcloud, an IBM company, is seeking a Senior Azure Cloud Architect for their team in the Netherlands. The role involves driving client projects, advising on infrastructure design, and managing client relationships. Key skills required include advanced experience with Cloud Architecture Design, hands-on knowledge of Azure platform, and experience in leading delivery engagements for enterprise clients. Nordcloud offers a comprehensive benefits package, including training budget, flexible working hours, and a competitive benefits package.

Windows Senior Engineer

Company: Deutsche Telekom IT Solutions Slovakia

Location: Other US Location

Posted Jan 21, 2025

Deutsche Telekom IT Solutions Slovakia, formerly TSystems Slovakia, is a leading ICT service provider in Slovakia, offering innovative information and communication technology services. The company, founded in 2006, has grown to become the second largest employer in the eastern part of the country with over 3900 employees. They are seeking a skilled professional with at least 3 years of experience in scripting, PowerShell, Microsoft Server, AD authorization management, and NFS authorization management. The ideal candidate should also have certifications like AZ104 Azure Administrator Associate, SC300 Identity and Access Administrator Associate, Terraform Associate, and Windows Server Hybrid Administrator Associate. The role involves managing complex IT activities, planning and maintaining a stable technical infrastructure, and identifying and eliminating weaknesses in processes. The company offers a competitive salary, extensive work-life balance benefits, and the opportunity to work in a team environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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