Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Senior Manager, Accounting - Revenue

Company: Saviynt

Location: Other US Location

Posted Jan 21, 2025

Saviynt is seeking a Senior Manager of Accounting and Revenue for a SaaS company. The role involves leading revenue accounting, ensuring compliance with ASC 606 and GAAP, managing direct reports, and optimizing billing systems. The ideal candidate should have a Bachelor's degree in Accounting or Finance, CPA certification, and 8+ years of experience in accounting with a focus on revenue recognition and SaaS operations. Expertise in NetSuite and subscription-based revenue models is required. The position offers growth opportunities in a positive work environment.

Senior Analyst - Global Sales Compensation

Company: Extreme Networks

Location: Other US Location

Posted Jan 21, 2025

Extreme Networks, a global leader in end-to-end cloud-driven networking solutions, is recognized as one of the best places to work in IT. The company, with hubs worldwide, is experiencing double-digit growth year over year. A key role at Extreme Networks is the Senior Analyst, Global Sales Compensation, responsible for sales commissions design, strategy, and administration. The ideal candidate should have at least 3+ years of experience managing compensation processes for high-growth sales teams, strong organizational skills, and proficiency with sales compensation systems like Xactly.

Customer Service Representative

Company: Hart Medical Equipment

Location: Other US Location

Posted Jan 21, 2025

Hart Medical Equipment is a nationally accredited premier provider of home medical equipment and supplies, offering a competitive salary and benefits package. The company is seeking a full-time employee for a position in Gaylord, MI. The role involves providing exceptional service as the first point of contact for customers, handling orders, answering questions, resolving complaints, and troubleshooting problems. The employee will also coordinate home equipment service requests, maintain current knowledge on Medicare, Medicaid, and third-party payor sources, and ensure the Billing Department has the correct paperwork for insurance. The ideal candidate should have excellent interpersonal, written, and oral communication skills, a customer service orientation, attention to detail, good data entry skills, and proficiency with computers.

Project Manager III

Company: PDI Technologies

Location: Other US Location

Posted Jan 21, 2025

PDI Technologies, a global company specializing in technology solutions for convenience retail and petroleum brands, is seeking a skilled Project Manager to join their fast-growing Enterprise Productivity segment. The ideal candidate will have 5-8 years of IT Project Management experience, strong communication skills, and the ability to manage multiple projects simultaneously. Key responsibilities include collaborating cross-functionally, creating detailed project plans, managing budgets and timelines, and ensuring successful delivery of mission-critical initiatives. PDI offers a competitive benefits program, work-life balance, and opportunities for continuous learning and professional development.

Calling Researcher - Vero

Company: Accurate Background

Location: Other US Location

Posted Jan 21, 2025

Accurate Background is a fast-growing organization offering employment background screenings and building trustful relationships with clients. They provide innovative background check and credentialing products, empowering clients to make unbiased decisions. The company offers a fun, fast-paced environment with room for growth. Responsibilities include conducting employment, education, and reference checks, ensuring quality and delivery, and maintaining confidentiality. Required qualifications include excellent communication skills, basic computer knowledge, and the ability to work in night shifts. The company values diversity and follows four guiding principles: Take Ownership, Be Open, Stay Curious, and Work as One. Accurate Background's vision is to make every hire the start of a success story, providing comprehensive support and extensive coverage for businesses.

SAP BA II

Company: MAT Holdings, Inc

Location: Other US Location

Posted Jan 21, 2025

MAT Holdings Inc, a leading global manufacturer with a 40-year history, offers employment opportunities for over 14,000 employees across 12 countries. The company provides a comprehensive benefits package, including medical, dental, vision, and disability insurance, 401k retirement plan, and career advancement opportunities. The SAP Business Analyst position requires expertise in SAP ECC 6.0, with a focus on improving productivity, streamlining business functions, and solving problems. The ideal candidate should have 5-7 years of SAP configuration and implementation experience, preferably in Production Planning, Materials, or Warehouse Management. Strong interpersonal skills, business acumen, and analytical problem-solving abilities are essential.

Product Analyst - Background Screening

Company: Accurate Background

Location: Other US Location

Posted Jan 21, 2025

Accurate Background is seeking an experienced Product Analyst to join their remote team. The role involves working with cross-functional teams to deliver the product roadmap, track product trends, and analyze customer feedback. The ideal candidate should have at least 2-3 years of experience in a business analyst or product management role, strong technical skills, and excellent communication abilities. Accurate Background offers a fast-paced environment with a commitment to diversity and growth, guided by principles of ownership, openness, curiosity, and teamwork.

Central Monitoring Manager

Company: PSI CRO

Location: Other US Location

Posted Jan 21, 2025

PSI, a leading Contract Research Organization, is seeking a Central Monitoring Specialist to lead the implementation of a risk-based monitoring approach. The role involves leading study risk management, centralized monitoring, and presenting analysis results. The ideal candidate should have clinical study lead experience, strong communication skills, and the ability to work independently. PSI offers excellent working conditions, a competitive salary, and a unique combination of team collaboration and independent work.

Asistente Mecanico

Company: Parker Wellbore

Location: Other US Location

Posted Jan 21, 2025

Parker Wellbore is a global leader in the drilling industry, founded in 1934. They pride themselves on safe, efficient, and reliable operations, driven by values of trust, collaboration, ownership, innovation, and tenacity. The company is seeking a Mechanic Helper to perform various mechanical tasks, including installing and maintaining engines, hydraulic motors, pumps, compressors, and other mechanical devices. The role involves providing visible leadership, enforcing safety standards, promoting operational excellence, and maintaining mechanical equipment. The ideal candidate should have certifications, knowledge of mechanical systems, and proficiency in using hand and power tools. They must also possess mathematical skills, diagnostic equipment knowledge, and the ability to work under tight time constraints. The position requires working in adverse weather conditions, remote environments, and hazardous conditions, with the ability to lift up to 50 pounds.

Bilingual Energy Program Manager

Company: Tidal Basin

Location: Other US Location

Posted Jan 21, 2025

Tidal Basin is hiring a Program Manager for a large-scale federally funded grants program. The role involves designing and implementing energy efficiency activities, managing subcontractors, and ensuring program goals are met. The ideal candidate should have experience in energy efficiency programs, project management, and strong communication skills. A degree in Engineering Economics or Business is a plus, and proficiency in data management and reporting software is required.

Bilingual Compliance Lead

Company: Tidal Basin

Location: Other US Location

Posted Jan 21, 2025

The Compliance Lead is a crucial role responsible for ensuring infrastructure, housing, and socioeconomic development recovery programs adhere to statutory, regulatory, and internal policies. This individual must have extensive knowledge and experience in reviewing, interpreting grant requirements, and developing policies and procedures for federally funded awards. The Compliance Lead will lead compliance activities for large-scale federally funded grants programs, outlining monitoring plans and serving as the Program Lead in external monitoring and audit engagements. They will research and develop technical materials to assist the management team and frontline staff in ensuring program compliance with guidelines, requirements, and industry best practices.

Manager, Consumer Goods Product Marketing

Company: TELUS Agriculture & Consumer Goods

Location: Other US Location

Posted Jan 21, 2025

TELUS Agriculture & Consumer Goods is a positive workplace with a diverse team, offering innovative technology solutions. The company is committed to creating better producer-to-consumer outcomes through a unified, trusted, and sustainable software value chain. They provide digital solutions and data insights to improve food and consumer goods safety, quality, and sustainability. The TAC Product Marketing team is dynamic, driven, and responsible for delivering best-in-class product marketing strategies, including value propositions, sales content, and collateral. The ideal candidate should have 23 years of people leadership experience in B2B SaaS marketing, preferably in the consumer packaged goods industry, with strong communication and cross-functional leadership skills.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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