Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Technical Product Analyst (Contractor)

Company: Kaizen Analytix

Location: Other US Location

Posted Feb 03, 2025

The job posting is for a Technical Product Analyst position with a 3-month contract, potentially extendable. The role involves defining and driving the development of an Order Management System, working closely with cross-functional teams, and ensuring technical implementations align with business objectives. The ideal candidate should have 2+ years of experience in a related role, Agile development framework experience, and strong communication skills. JIRA experience and hands-on experience with data-driven solutions are required. Bonus points for hands-on development experience and order management solution experience.

Analyste Principal, Règlements – Revenu Fixe et Actions (Contrat de 12 Mois)

Company: CPP Investments

Location: Other US Location

Posted Feb 03, 2025

Join Investment RPC, a globally recognized and respected institutional investor managing over 600 billion dollars in assets for the Canada Pension Plan (CPP). This professional investment management firm invests globally on behalf of the CPP to ensure its financial sustainability for generations of Canadian workers and retirees. The organization, headquartered in Toronto with offices in Hong Kong, London, Mumbai, New York, San Francisco, São Paulo, and Sydney, is seeking an experienced Principal Analyst for the Middle Office of Public Markets (PMM) to support the settlement process of public market products such as FX, Fixed Income, Repo, Equities, Derivatives OTC, and Securities Lending. The ideal candidate will be self-sufficient, possess excellent analytical, organizational, and communication skills, and have prior knowledge of settlement and custody procedures on Canadian and international markets. The role involves supporting daily settlement processes, managing escalations, ensuring timely reporting, and collaborating with internal and external partners. The successful candidate will benefit from a dynamic and intellectually stimulating work environment, opportunities for global professional development, and a flexible, hybrid work culture emphasizing in-person collaboration.

Surveillance Investigator - Experienced

Company: Command Investigations

Location: Other US Location

Posted Feb 03, 2025

Command Investigations LLC is a leading investigative company, established in 2012, known for its commitment to excellence and innovation. They offer a dedicated position as a surveillance investigator, providing a steppingstone into investigations, security, and law enforcement. The role involves covert surveillance, report generation, and communication with the team. Required equipment includes a reliable vehicle, smartphone, laptop, and digital camera. Compensation includes health, dental, vision, life insurance, PTO, 401k, and performance incentives. Benefits include paid travel time, daily vehicle allowance, report writing time, training, reimbursement for case expenses, and overnight pay. The schedule is flexible, including 8-hour shifts, holidays, overtime, and weekends. The work location is in the field.

Associate Manager - Legal

Company: Zeta

Location: Other US Location

Posted Feb 03, 2025

Zeta, a NextGen Banking Tech company founded in 2015, is seeking a Senior Associate Legal professional. The role involves acting as a trusted business advisor, handling various legal assignments, and providing legal advice on technology agreements. The candidate must have a strong grasp of technology laws, excellent communication skills, and at least 4-7 years of experience in a top-tier law firm or as in-house counsel in a technology company. Zeta is an equal opportunity employer committed to diversity and inclusivity.

Associate Account Manager

Company: Arista Channels

Location: Other US Location

Posted Feb 03, 2025

Arista Networks, a leader in data-driven client-to-cloud networking, is seeking an Associate Sales Representative with a passion for technology sales. The role involves lead generation, sales support, and collaboration with customer engineers and professional services teams. The ideal candidate should have a BSBA degree, 23+ years of technology sales experience, strong technical acumen, and excellent people skills. The position offers opportunities for career progression and working with top field engineers and Arista's TAC resources.

Customer Care Team Manager | Mandarin and Japanese Speaking

Company: Sutherland

Location: Other US Location

Posted Feb 03, 2025

Sutherland is looking for a leadership-oriented and self-motivated individual to join as a Customer Care Team Manager, specifically for Mandarin and Japanese speaking candidates. The role involves leading a team of at least 10 associates, identifying service improvement areas, assisting in hiring, managing scheduling, collaborating for process improvements, conducting quality assurance, and developing training programs. The ideal candidate should have a Bachelor's or Associate's degree, at least 2 years of relevant Team Leader experience, proven customer service experience, effective coaching skills, proficiency in MS Office, and strong verbal and written communication skills in Mandarin and Japanese.

Senior Sales Executive (m/f/d) Streaming

Company: Sportradar

Location: Other US Location

Posted Feb 03, 2025

Sportradar, a global leader in sports technology, is seeking an experienced sales representative to grow its Audiovisual business in Europe. The role involves driving independent sales activities, presenting and pitching streaming opportunities, managing client relationships, and collaborating with the global Audiovisual team. The ideal candidate should have proven experience in sales or key account management, preferably within the media and betting industry, with excellent communication skills and a deep understanding of the sports betting ecosystem. Sportradar offers a collaborative environment, professional development opportunities, and a vibrant, inclusive community.

Software Engineer (CR-SH-NJ)

Company: Crown Consulting, Inc.

Location: Other US Location

Posted Feb 03, 2025

Crown Consulting Inc, a company with over 30 years of experience in aviation innovation and aerospace infrastructure, is seeking Software Engineers for next-generation GPS and inertial navigation systems. The role involves designing and developing software systems, managing customer requirements, and proficiency in software development tools. A Bachelor's degree in Computer Science or related field is required, with a preference for a Master's degree. Candidates must be US persons due to ITAR restrictions and have 4+ years of experience in aerospace defense industries. Crown is committed to diversity and equal opportunity employment.

Communications Specialist

Company: BenchSci

Location: Other US Location

Posted Feb 03, 2025

BenchSci is seeking a Communications Specialist to join their growing team. The role involves developing and executing comprehensive communication strategies, both internally and externally. The ideal candidate will have a background in PR, excellent writing skills, and the ability to simplify complex topics. They will lead external communications, including press releases, social media, and content creation, while also managing internal communications and cross-functional collaboration. The role offers a competitive compensation package, flexible work culture, and opportunities for professional growth.

Senior Analyst, Trade Support (12-Month Contract)

Company: CPP Investments

Location: Other US Location

Posted Feb 03, 2025

CPP Investments, a globally admired institutional investor with over $600 billion in assets, is seeking a Sr Analyst Public Markets Middle Office (PMMO) within Technology and Operations. The ideal candidate should be a self-starter with strong analytical skills, process oversight experience, and the ability to lead team projects. The role involves end-of-day reconciliation, security pricing validation, and managing static data quality. The organization offers stimulating work, global career development, and a culture rooted in integrity, partnership, and high performance.

Team Manager (Mandarin and Cantonese) – Technical Sales

Company: Sutherland

Location: Other US Location

Posted Feb 03, 2025

Sutherland is looking for a leadership-oriented and self-motivated individual to join as a Team Manager for Web Hosting Technical Sales. The role involves driving business results, managing administrative responsibilities, developing team members, maintaining client relationships, and ensuring high morale. Successful candidates will have at least 2 years of experience in a similar role, technical sales knowledge, strong communication skills, and the ability to manage time effectively. A proactive attitude, trust-building skills, and the ability to think outside the traditional role are also required. Mandarin and Cantonese proficiency, preferably as a native speaker, is a plus.

Accounting Generalist

Company: Simplify Compliance

Location: Other US Location

Posted Feb 03, 2025

The company values its diverse workforce and empowers employees to reach their full potential. They are seeking a full-time remote AR Accounting Generalist with experience in accounts receivable, data entry, and customer service. The role involves tasks such as invoicing, reconciliation, and resolving customer inquiries. The ideal candidate should have strong problem-solving skills, proficiency in Excel, and the ability to work in a partially remote environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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