Excellent Customer Service Jobs in Other US Location

1,505,339 open positions · Updated daily

Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Talent Acquisition Partner

Company: TextNow

Location: Other US Location

Posted Jan 20, 2025

The job posting is for a Talent Acquisition Partner role at TextNow, a company that values customer obsession, fairness, challenge, ownership, and passion. The role involves full-cycle recruitment, strategic talent acquisition, stakeholder partnership, candidate experience enhancement, employer branding, market insights, and diversity & inclusion. The ideal candidate should have 8+ years of recruitment experience, strong sourcing and evaluation skills, excellent communication, problem-solving abilities, adaptability, and knowledge of recruitment trends and best practices. TextNow offers a competitive salary, a collaborative team environment, professional growth opportunities, and a chance to make a significant impact in a high-growth company. The company also emphasizes work-life balance, flexible work arrangements, employee stock options, unlimited vacation, and benefits for physical and mental well-being.

Sales Specialist (Egypt)

Company: Airalo

Location: Other US Location

Posted Jan 20, 2025

Airalo, a global eSIM store, is seeking a Sales Specialist for the corporate channel in Egypt. The role involves developing and executing a sales strategy, onboarding new corporate partners, and building relationships with key stakeholders. The ideal candidate should have 4+ years of experience in corporate channel sales, a good understanding of the Egyptian corporate channel, and strong relationship-building skills. The position offers a remote-first work environment, health insurance, and other benefits.

Manager - Website Operations

Company: vSplash

Location: Other US Location

Posted Jan 20, 2025

vSplash, a digital services provider with 25+ years of experience, is seeking a Manager of Operations for their Hyderabad location. The role involves providing technical and strategic guidance, managing operations, developing processes, handling client communication, leading a team, monitoring performance, and ensuring high-quality deliverables. The ideal candidate should have hands-on experience with WordPress page builders, leadership skills, strong communication, client engagement experience, problem-solving abilities, flexibility, and a focus on continuous improvement. Soft skills include adaptability, innovation, client-centric communication, and collaboration.

Team Lead, iOS Engineer

Company: QAD

Location: Other US Location

Posted Jan 20, 2025

Redzone is a company that focuses on improving the employee experience in manufacturing by enhancing frontline teams' engagement and productivity. They achieve this by combining exceptional software and coaching, resulting in an average productivity increase of 22% in 90 days. Redzone brings together Production, Maintenance, and Quality teams to improve communication and resolve issues, leading to increased output. The company has over 1000 customers, 1200 plants, and 325000 users. The job description involves developing and maintaining QAD Redzone iOS and tvOS applications, leading the team, developing manufacturing workflows, and providing technical contributions. The required qualifications include 5+ years of professional experience in Swift and ObjC, API-first design, Xcode, UIKit, SwiftUI, RESTful APIs, JSON, XCTest, Instruments, Swift Charts, Trunk Based Development, Launch Darkly Feature Flagging, and CICD GitHub Actions. The company is an Equal Opportunity Employer.

Accounting Supervisor

Company: Rightworks

Location: Other US Location

Posted Jan 20, 2025

Rightworks is seeking an experienced Accounting Supervisor to lead the financial close process, ensuring compliance with GAAP and maintaining the integrity of financial reporting. The ideal candidate will have a strong understanding of SaaS-specific accounting nuances, thrive in a fast-paced environment, and have the ability to manage and develop a high-performing team. The role is a hybrid position with potential for up to 23 days per week in the Nashua, NH headquarters. Key responsibilities include managing the monthly, quarterly, and annual close processes, ensuring compliance with SaaS-specific revenue recognition standards, leading the close calendar, supervising and developing a team of accounting professionals, overseeing journal entries, reconciliations, and account analyses, identifying process improvements, collaborating with cross-functional teams, and providing accurate and timely reporting of KPIs. Requirements include a Bachelor's degree in Accounting or Finance, CPA certification preferred, 5+ years of progressive accounting experience, strong understanding of SaaS and cloud hosting business models, expertise in US GAAP, proficiency with ERP systems, advanced Excel skills, and proven ability to work autonomously in a fast-paced, high-growth environment.

Senior Marketing Campaign Manager

Company: Rightworks

Location: Other US Location

Posted Jan 20, 2025

Rightworks is seeking a Senior Marketing Campaign Manager to develop and execute integrated marketing campaigns for accounting professionals and firms. The ideal candidate will have 5+ years of experience in high-tech B2B demand generation, strong analytical skills, and proficiency in modern Martech stacks. The role involves overseeing campaign development, working with cross-functional teams, and mentoring marketing professionals. The company offers competitive benefits and a collaborative work environment.

Contingent Worker

Company: Accuris

Location: Other US Location

Posted Jan 20, 2025

Accuris, a company known for accelerating innovation in engineering workflows, launched in May 2023 as a standalone entity. Previously part of SampP Global, IHS, and IHS Markit, Accuris has been a significant player in the engineering ecosystem for over 60 years. The company offers standards content and workflow solutions such as Engineering Workbench, Goldfire, Haystack, and Parts Management Solutions. The job involves classifying and quality checking data sheets for electronic components, interpreting customer and manufacturer part numbers, identifying alternate components, and sourcing datasheets from various sources. Candidates should have a good understanding of electronic components, RoHS, REACh, and ISO9001:2015. Required qualifications include a graduate degree in Engineering (Electronics & Communication, Electrical Engineering) or a diploma with relevant experience, along with 1 year or more in electronics manufacturing and distribution. Proficiency in Office 365 is also required.

Associate Manager - Website Operations

Company: vSplash

Location: Other US Location

Posted Jan 20, 2025

vSplash, a digital services provider with 25+ years of experience, seeks an Associate Manager for Operations in Hyderabad. The role involves providing technical and strategic guidance, managing operations, developing processes, handling client communication, team management, performance monitoring, and ensuring high-quality deliverables. Key requirements include hands-on experience with WordPress page builders, leadership skills, strong communication, client engagement, problem-solving, flexibility, and a focus on continuous improvement. Soft skills sought include adaptability, innovation, client-centric communication, and collaboration.

Cloud Engineer

Company: iTMethods Inc.

Location: Other US Location

Posted Jan 20, 2025

iTMethods, a Canadian market leader in Enterprise DevOps, is seeking a Cloud Engineer to design, provision, and manage cloud environments. The role involves automation, monitoring, and optimization of customer environments across cloud platforms. The engineer will also lead the implementation of DevOps best practices, collaborate with cross-functional teams, ensure security and compliance, provide technical leadership, and contribute to product development. The company offers a flexible work policy, competitive compensation, and a culture of respect and collaboration.

Sales Specialist (Morocco)

Company: Airalo

Location: Other US Location

Posted Jan 20, 2025

Airalo, a global eSIM store, is seeking a Sales Specialist for the Corporate Sales role in Morocco. The role involves developing and executing sales strategies, onboarding corporate partners, and building relationships with key stakeholders. The ideal candidate should have 4+ years of experience in corporate channel sales, a good understanding of the Moroccan corporate channel, and strong communication skills. Airalo offers a remote-first position with comprehensive benefits, including health insurance, work-from-anywhere stipend, and annual wellness and learning credits.

Sr. Scala Engineer

Company: QAD

Location: Other US Location

Posted Jan 20, 2025

Redzone is a company that focuses on improving the employee experience in manufacturing by enhancing frontline teams' engagement and productivity. They achieve this by combining exceptional software and coaching, resulting in an average productivity increase of 22% in 90 days. Redzone brings together Production, Maintenance, and Quality teams to improve communication and increase output. The company is currently seeking a full-time Backend Engineer with 5+ years of experience in Scala and Java to develop and maintain the QAD Redzone API Backend, ensuring a seamless user experience for manufacturing frontline teams.

Marketing Communications Strategist (1 year contract)

Company: Jane App

Location: Other US Location

Posted Jan 20, 2025

Jane is a remote-first company seeking a Marketing Communications Strategist for a 1-year contract. The role involves championing Jane's brand, elevating content quality, ensuring brand consistency, measuring brand impact, and shaping brand strategy. The ideal candidate should have 5+ years of experience, demonstrated writing and editing skills, brand expertise, a data-driven mindset, project management tools experience, and stakeholder management skills. The compensation range is $84,600 to $132,100 annually, with a starting salary of $105,700. Jane values diversity, equity, and inclusion, and encourages applicants to come as their truest selves.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages