Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Legal Entity Controller - 6 Month Contract

Company: Marex Spectron International

Location: Other US Location

Posted Jan 18, 2025

Marex Group plc is a global financial services platform offering liquidity market access and infrastructure services in energy commodities and financial markets. The Legal Entity Control team ensures the firm meets financial reporting and control obligations. The role involves supporting group annual reporting, due diligence on opening balance sheets of acquired entities, integration of new acquisitions, and managing liquidation of entities. Key responsibilities include preparing annual financial statements, monthly analytical reviews, managing month-end processes, and preparing transfer pricing calculations. The ideal candidate should have a Big 4 audit background, experience in preparation of audited financial statements, group management accounting experience, strong analytical skills, and excellent communication skills. The company values respect, integrity, collaboration, developing people, adaptability, and diversity.

Client Technology Manager

Company: Atlas Technica

Location: Other US Location

Posted Jan 18, 2025

Atlas Technica, a fast-growing IT management firm for hedge funds and investment firms, is seeking a Client Technology Manager. The role involves developing client technology road maps, managing customer relationships, and overseeing technical projects. The ideal candidate should have strong experience with Microsoft 365, Windows Server, Active Directory, and networking. Familiarity with Azure, Sophos, and Citrix XenApp is desirable. The company values ownership, execution, growth, intelligence, and camaraderie, and offers competitive benefits and career development opportunities.

Data Analyst

Company: 90 Seconds

Location: Other US Location

Posted Jan 18, 2025

90 Seconds is seeking a Data Analyst with strong SQL skills, experience in third-party analytics tools, and a passion for AI. The role involves managing data structure, extracting and analyzing data, developing dashboards, and working with senior leaders to provide business insights. The ideal candidate will have a Bachelor's degree in a relevant field, technical expertise in data modeling and mining, and excellent communication skills.

Maintenance Technician II (D - Night Shift)

Company: Ingram Content Group

Location: Other US Location

Posted Jan 18, 2025

Ingram Content Group is hiring for a Maintenance Technician II in Chambersburg, PA. The role involves performing complex diagnostics and repairs on distribution center facilities and equipment, ensuring all equipment is maintained to OEM standards. The ideal candidate should have 3+ years in a facility maintenance position with 2+ years in electrical repair and 2 years of conveyor maintenance and repair experience. The company offers a competitive compensation package, benefits, and opportunities for continued education and community engagement.

Senior Full Stack Software Engineer - Python/React

Company: 3Pillar Global

Location: Other US Location

Posted Jan 18, 2025

3PILLAR GLOBAL is a Costa Rica-based company that specializes in building breakthrough software products for digital businesses. They are an innovative product development partner, focusing on outcomes and applying a business-minded approach to agile development. Their key differentiator is their product mindset, which emphasizes time to Value, solving for need, and excelling at change. They are seeking a software engineer with at least 5 years of experience in Python, HTML CSS JavaScript TypeScript, ReactJS NextJS, NodeJS, PostgreSQL, and Stripe Integration. The role involves crafting efficient and performant code, providing accurate status tracking, gathering and validating requirements, and fostering collaboration with team members. Benefits include a beach house, health and wellness program, learning and development opportunities, and team building events.

Analyst - Capital structure 918

Company: ION Group

Location: Other US Location

Posted Jan 18, 2025

The text describes a job posting for a Capital Structure Data Analyst position at ION, a global financial technology company. The role involves analyzing capital structure data, providing client support, conducting quarterly reviews, collaborating with internal teams, and identifying process improvements. The ideal candidate should have a finance-related degree, proven experience in financial analysis, programming skills, strong understanding of accounting and finance, excellent analytical skills, attention to detail, ability to communicate clearly, and a collaborative mindset. ION is a rapidly expanding company with a global footprint, offering an unparalleled career experience.

Technical Support Engineer (FinTech)

Company: Sigma Software Group

Location: Other US Location

Posted Jan 18, 2025

The company is seeking a Technical Support Engineer to join their growing team. The role involves responding to customer inquiries, diagnosing and troubleshooting technical issues, collaborating with cross-functional teams, and maintaining accurate records. The ideal candidate should have at least 3 years of experience in technical support, familiarity with version control systems, and understanding of cloud storage solutions. Knowledge of messaging systems is a plus. The company offers an all-in-one expense management platform, providing visibility and automation to finance teams.

Accounting Specialist

Company: Helpware

Location: Other US Location

Posted Jan 18, 2025

Helpware, a technology-driven company with offices in multiple countries, is seeking an Accounting Specialist. The role involves ensuring accurate financial processes, classifying shipping documents, verifying documentation accuracy, and reconciling amounts across systems. The ideal candidate should have excellent communication skills, be proficient in Microsoft Office or Google Workspace, and have 1 or more years of experience in accounting or relevant fields. The position requires working Monday to Friday, 9:00am to 6:00pm EST.

Customer Onboarding Engineer

Company: CleverTap

Location: Other US Location

Posted Jan 18, 2025

CleverTap, a global growth-stage startup, is seeking an Onboarding Engineer to ensure smooth customer onboarding via successful implementation of the CleverTap Platform. The role involves working closely with Customer Success Managers, acting as a product consultant, and participating in technical discussions to identify use cases and enhancements. The ideal candidate should have hands-on experience with mobile technologies, project management, and technical problem-solving skills. The measures of success include successful GoLive, Time to Value, Customer Satisfaction Score, and Product Adoption. CleverTap offers a competitive compensation package and a dynamic work environment that encourages innovation and teamwork.

Category Development Intern

Company: Kraft Heinz

Location: Other US Location

Posted Jan 18, 2025

Kraft Heinz is offering a 6-month internship opportunity in Madrid for a hardworking student or new graduate. The intern will join a passionate team in the Category Department, working on projects related to sales data analysis, market research, and category strategy development. The role involves using data visualization tools, collaborating with cross-functional teams, and presenting reports. The ideal candidate should have a relevant degree, proficiency in English and Spanish, and strong skills in Excel, PowerPoint, project management, analytical thinking, and emotional intelligence. Kraft Heinz provides a hybrid working model, room for new insights, and an excellent salary of 600€ plus a restaurant ticket. The company is an Equal Opportunity Employer.

Cold Store Supervisor - Afternoon Shift

Company: McCain Foods

Location: Other US Location

Posted Jan 18, 2025

McCain Foods is seeking a Cold Store Supervisor for the Afternoon Shift in Ballarat. The role involves leading a team of 24 forklift operators, managing the inbound and outbound movement of raw materials and finished goods, and ensuring the quality of finished goods. The ideal candidate should have people leadership experience, SAP and WMS experience, and a Chain of Responsibility understanding. Cold store experience is preferred but not essential. McCain values authenticity, trust, and a winning culture, offering opportunities for growth and thriving in a diverse and inclusive environment.

Senior Business Manager

Company: Allegis Global Solutions

Location: Other US Location

Posted Jan 18, 2025

Allegis Global Solutions is a company that specializes in talent acquisition solutions, offering services such as managing contingent workforce, strengthening employer brand, and recruiting top talent. They are seeking a Business Manager with over 12 years of experience in lead recruitment delivery or Account Manager roles. The role involves leading the recruitment team, measuring KPIs, building stakeholder relationships, and driving best practices across the recruitment lifecycle. The ideal candidate should have a thorough understanding of end-to-end recruitment process methodology, strong leadership skills, and the ability to manage multiple projects simultaneously.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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