Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Channel Sales Executive - Japan- 9801

Company: Coupa Software

Location: Other US Location

Posted Jan 16, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact. As a Channel Sales Executive, you'll significantly contribute to the organization by developing an Indirect Sales model, managing partner resellers, and generating new pipeline. The role requires proven software sales experience, strong negotiation skills, and a deep understanding of spend management. Coupa celebrates diversity and is an equal opportunity employer.

Sales Manager

Company: Lusha

Location: Other US Location

Posted Jan 16, 2025

Lusha, a B2B sales intelligence platform, is seeking a Sales Manager for its new London office. The role involves managing and growing the Account Executive team in the UK, identifying and closing new business opportunities, and acting as a brand advocate for Lusha in the UK. The ideal candidate should have 4+ years of SaaS sales experience in European markets, 2+ years of people management experience, and a track record of consistent overachievement in sales roles. Lusha, established in 2016, has transitioned from a bootstrap company to a unicorn with a value estimation of $15 billion, reflecting its commitment to innovation and excellence.

Head of Sales and Business Development - UK

Company: eSentio Technologies

Location: Other US Location

Posted Jan 16, 2025

eSentio is seeking a Sales and Business Development Professional to join their team. The role involves developing and executing a comprehensive sales plan, prospecting for new clients, and managing the sales cycle. The ideal candidate should have 5+ years of experience selling technical professional services to large law firms and legal departments, an understanding of the business drivers of legal technology, and experience in due diligence and deal structuring. The company offers a competitive compensation plan, health insurance, and a supportive team environment. The position is remote-friendly and can be located in or near any major city in the UK.

Instructional Designer

Company: UniFocus

Location: Other US Location

Posted Jan 16, 2025

Unifocus, a workforce management software platform for the hospitality industry, is seeking an Instructional Designer with at least 7 years of experience. The role involves collaborating with subject matter experts, designing elearning modules, managing project timelines, and ensuring instructional content aligns with learning objectives. The company offers a competitive salary, health insurance, paid time off, a hybrid work environment, parental leave, professional development assistance, and a referral program. Unifocus values a culture of Thriving Together Achieving Greatness, with core values of Unite, Inspire, Empower, and Excel.

Education Operations Manager

Company: OBRIO (Genesis)

Location: Other US Location

Posted Jan 16, 2025

Nebula, a leading spiritual lifestyle app with over 60 million users worldwide, is seeking an Education Operations Manager. The role involves conducting an audit of current training processes, creating a comprehensive training system, and ensuring continuous professional development for experts. The company offers flexible work arrangements, extensive benefits, and a supportive corporate culture. The ideal candidate should have 3+ years of experience in Education Operations or similar roles, operational skills, and proficiency in English.

Lead Identity Engineer - PAM CyberArk

Company: Simeio

Location: Other US Location

Posted Jan 17, 2025

Simeio, a global identity and access management service provider, is seeking a Lead Engineer for their PAM team. The role involves leading high-quality projects, influencing stakeholders, and working on large implementations or application onboarding projects. The ideal candidate should have 8+ years of experience in CyberArk Suite, Secrets Management, Cloud Security Fundamentals, and hands-on experience with Conjur solution, policy configuration, and DevOps Container services. Simeio, founded in 2007 and backed by ZMC, is recognized as a top IAM provider and serves numerous Fortune 1000 companies across various industries.

Global Digital Marketing Manager (B2B Enterprise SaaS - 1 year contract)

Company: Terrascope

Location: Other US Location

Posted Jan 16, 2025

Terrascope is a leading decarbonisation software platform designed for the Land Nature and NetZero Economy sectors. The company offers solutions for product and corporate carbon footprinting, SBTi FLAG, and GHG Protocol LSR reporting. Terrascope is globally headquartered in Singapore and operates in major markets across APAC, North America, and EMEA. The company is a partner of the Monetary Authority of Singapore's ESG Impact Hub, a CDP Gold Accredited software provider, and a signatory of The Climate Pledge to achieve Net Zero by 2040. As the Global Digital Marketing Manager, the ideal candidate will be a hands-on marketer with experience in B2B Enterprise SaaS demand generation, passionate about building and scaling an inbound marketing engine. Key responsibilities include inbound marketing, content production, website and SEO, and others. The role requires a blend of strategy, analytical skills, creative flair, and a willingness to understand the domain of sustainability, climate regulation, decarbonisation, and carbon data.

SQL Database Administrator - PH

Company: 3GC Group

Location: Other US Location

Posted Jan 16, 2025

The SQL DBA role involves overseeing databases and servers for optimal performance, security, and maintenance. Responsibilities include configuring databases, managing resources, monitoring databases, ensuring data protection, patching servers, and communicating maintenance activities. The role requires strong communication skills, SQL query development, performance tuning, hardware bottleneck identification, SSIS package management, willingness to learn new technologies, security management, database design, script creation, and familiarity with cloud DB services. Essential skills include strong relational data management knowledge, SQL Server 2012 and 2019 expertise, SQL Server job maintenance, SSIS package troubleshooting, SQL Server security understanding, and SSRS knowledge. A minimum 4-year degree in a systems-related field or equivalent experience is required, along with Microsoft SQL Server certification. The role is remote, working from the Philippines in the US Pacific time zone.

Platform Team Lead

Company: Fresha

Location: Other US Location

Posted Jan 16, 2025

Fresha is a global marketplace platform for beauty and wellness services, trusted by millions of consumers and businesses. The company, headquartered in London with 12 global offices, allows consumers to discover, book, and pay for appointments with local businesses. Beauty and wellness professionals use Fresha's all-in-one platform to manage their operations, including appointment bookings, customer records, marketing automation, loyalty programs, and team management. Fresha is seeking a Platform Team Lead to join their global business, responsible for team performance, code health, product delivery, security, mentoring, and management. The ideal candidate should have a strong technical background, leadership skills, and a passion for driving technical solutions.

Network Administrator

Company: Cyber Advisors

Location: Other US Location

Posted Jan 17, 2025

Cyber Advisors Inc, a growing IT managed services provider based in Maple Grove, MN, is seeking an experienced Network Administrator. This full-time, hybrid role involves handling tier 2 and 3 support tasks, managing internal ticket boards, coordinating patching, maintaining backups, monitoring system performance, managing user accounts, participating in incident response, implementing security measures, collaborating with other admins, and staying updated with emerging technologies. The ideal candidate should have administrative skills in Windows, OS X, and Linux, understand information security principles, be proficient in technical writing, and have experience with network infrastructure, hypervisors, cloud platforms, Windows Server, Active Directory, email systems, and backup systems.

Manager - Ad Sales, QCN

Company: Qube Cinema

Location: Other US Location

Posted Jan 16, 2025

The Advertising Sales Manager is tasked with developing and executing sales strategies to generate revenue from cinema advertising space. Key responsibilities include managing relationships with advertising agencies and clients, closing deals, tracking sales performance, and managing a team of sales representatives. The ideal candidate should have a strong sales background, preferably in the cinema industry, along with excellent communication and interpersonal skills. The role offers a competitive salary, benefits, and the opportunity to make a significant impact on the company's bottom line.

IT Support Engineer II

Company: Emburse

Location: Other US Location

Posted Jan 17, 2025

The job description outlines a role in IT engineering that involves providing technical support, troubleshooting hardware and software issues, managing access and accounts, maintaining inventory, and working with various teams across Europe. The ideal candidate should have a Bachelor's degree in Computer Science, at least 3 years of technical support experience, excellent communication skills, strong problem-solving abilities, and up-to-date technical knowledge. They should also be able to explain complex technical information in simple terms, work well under pressure, and have empathy and patience in user interactions.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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