Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Operations Analyst

Company: Acquco

Location: Other US Location

Posted Jan 14, 2025

Acquco, a New York-based company, is seeking an Operations Analyst. The role involves data entry, verification, monitoring, and communication. The company, founded by ex-Amazon operators, acquires and accelerates top Amazon brands, aiming to build the largest ecommerce platform globally. They have raised over $160M since 2020 and are featured in TechCrunch, Crunchbase, Business Insider, and Pymnts.

Sales Engineer

Company: Jitterbit

Location: Other US Location

Posted Jan 14, 2025

Jitterbit is a leading data application and process workflow automation solution, empowering business transformation by automating critical business processes for faster, more informed decision-making. The company is seeking a technically savvy and commercially aware Sales Engineer to join their growing EMEA team. The Sales Engineer will actively drive and manage the technical positioning and evaluation phases of the sales process, collaborating with various teams to ensure customer success and exceeding growth targets. The role requires strong technical skills, excellent presentation skills, and the ability to articulate technology in both technical and non-technical terms. Jitterbit offers career development, mentorship, and a flexible remote-friendly work environment.

Salesforce Technical Lead

Company: CG Infinity

Location: Other US Location

Posted Jan 12, 2025

CG Infinity Inc, a software consulting firm founded in 1998, is seeking a Salesforce Technical Lead. The role involves designing and developing customized Salesforce applications, creating timelines and development goals, testing application stability and functionality, and maintaining security and integrity. The ideal candidate should have extensive Salesforce CRM experience, in-depth understanding of SFDC capabilities, hands-on development experience with Apex, Visual Force pages, design, triggers, aura, lightning, workflows, and excellent communication skills. Salesforce certification is preferred.

Senior Manager, Reals

Company: Docebo

Location: Other US Location

Posted Jan 14, 2025

Docebo, a rapidly growing SaaS company, is seeking a Senior Manager of Recurring Revenue to lead a global team of Renewal Managers. The role involves driving customer retention and expansion, managing risk, and collaborating with various teams to achieve revenue targets. The ideal candidate should have extensive SaaS renewals experience, strong people management skills, and a customer-centric mindset. Docebo offers a competitive benefits package, a hybrid office model, and a culture centered around six core values: Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact.

FP&A Lead

Company: Sylndr

Location: Other US Location

Posted Jan 12, 2025

Sylndr is a company aiming to revolutionize the preowned car market in Egypt by providing transparency, reliability, and top-notch service. They are seeking an FP&A Lead to oversee budgeting, financial performance analysis, and management reporting. The role involves consolidating the budget, managing overall group financial performance, preparing financial statements, and conducting variance analysis. The ideal candidate should have a degree in finance or accounting, proven experience in financial planning and analysis, strong analytical skills, proficiency in financial modeling and Excel, and excellent communication skills.

PMO Coordinator

Company: Telefónica Tech

Location: Other US Location

Posted Jan 12, 2025

Telefónica Tech, a leading NextGen Tech solutions provider, is seeking a highly motivated PMO Coordinator for their Service Delivery team in Sofia, Bulgaria. The role involves administrative and operational support for project management and resourcing functions, including governance, reporting, compliance, and project onboarding. The ideal candidate should be highly organized, proactive, and personable, with excellent English communication skills. Previous experience in a similar role or PMO is preferable. The position offers a fast-paced, ever-changing environment and the opportunity to work in a hybrid model, with occasional travel to UK offices.

Client Success Manager (Remote)

Company: FMG Suite

Location: Other US Location

Posted Jan 14, 2025

FMG is a marketing software company that serves small businesses, primarily financial advisors and insurance agents. They offer tools for building websites and sending out content, aiming to help these businesses build better relationships with clients with less hands-on effort. FMG has a fast-paced, results-oriented culture with a focus on work-life balance and collaboration. They value diversity, equity, and inclusion, and strive to foster an environment where everyone can contribute uniquely. FMG offers competitive benefits, including a generous paid holiday schedule, comprehensive paid time off, robust insurance plans, a matching 401k, and more. They are seeking a highly motivated Client Success Manager to manage and enhance the client experience through proactive engagement, personalized support, and continuous process improvements.

Marketing/Sales Internship

Company: 1001

Location: Other US Location

Posted Jan 12, 2025

The job description outlines a 3-month position with potential extension, offering hands-on marketing experience and mentorship. Key responsibilities include assisting with campaign planning, content creation, social media management, market research, event coordination, and lead generation. The ideal candidate should have excellent English skills, native Arabic skills, creativity, organization, eagerness to learn, proficiency in Microsoft Office or Google Workspace, familiarity with social media platforms, strong communication skills, and the ability to work independently and in a team. Less than two years of experience is required, along with comfort in making calls and speaking to clients. Familiarity with CRM software is a plus.

Implementation Project Manager

Company: Avetta

Location: Other US Location

Posted Jan 11, 2025

Avetta's SaaS platform connects leading organizations with qualified suppliers, contractors, and vendors, providing unmatched visibility and improving supply chain risk and compliance. The Implementation Project Manager manages client implementations, ensuring accurate configuration, timely project completion, and effective client engagement. The role requires excellent communication skills, project management experience, and the ability to work in a team environment.

Sales Engineer

Company: Jitterbit

Location: Other US Location

Posted Jan 14, 2025

Jitterbit is a leading data application and process workflow automation solution, empowering business transformation by automating critical business processes for faster, more informed decision-making. The company is seeking a technically savvy and commercially aware Sales Engineer to join their growing EMEA team. The Sales Engineer will actively drive and manage the technical positioning and evaluation phases of the sales process, collaborating with various teams to ensure customer success and exceeding growth targets. The role requires strong technical skills, excellent presentation skills, and the ability to articulate technology in both technical and non-technical terms. Jitterbit offers career development, mentorship, and a flexible remote-friendly work environment.

Client Experience Coordinator (Remote)

Company: FMG Suite

Location: Other US Location

Posted Jan 14, 2025

FMG is a marketing software company that serves small businesses, primarily financial advisors and insurance agents. They help these businesses build websites, automate marketing tools, and create educational content to build better relationships with clients. FMG has a fast-paced, results-oriented culture with a focus on work-life balance and collaboration. They value diversity, equity, and inclusion, and offer competitive benefits including a generous paid holiday schedule, comprehensive paid time off, robust insurance plans, and a matching 401k. The Client Experience Coordinator role involves driving client success, advocacy, education, and coordination, with responsibilities including client communication, issue resolution, and collaboration with various departments.

Scheduling Coordinator

Company: Prime Power Services, Inc.

Location: Other US Location

Posted Jan 12, 2025

Prime Power Services Inc is seeking a detail-oriented Scheduling Coordinator with excellent communication and organizational skills. The role involves scheduling maintenance services, maintaining scheduling systems, and providing top-notch customer service. The ideal candidate should have 3 years of experience in the service industry, proficiency in Microsoft Office Suite, and strong multitasking, problem-solving, and time management skills. The company offers an equal opportunity employment and maintains a drug-free workplace.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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