Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Team Lead Product - Engineering Team

Company: Silverfin

Location: Other (don’t specify)

Posted Jan 08, 2025

Silverfin is an equal opportunity employer that values diversity and inclusion. They are committed to building a diverse, equitable, and inclusive organization. The company offers a refreshing work environment with professional, friendly, and welcoming peers. They provide a salary range of €112000 - €169000 a year, flexible working hours, and 100% remote work. They also offer a Leadership Development Program, opportunities for personal growth, and a yearly budget for conferences, courses, workshops, or other expenses that will improve skills. Silverfin is a remote-first engineering team with 40 colleagues in 14 different countries. They are looking for a Senior Software Engineer with at least 2 years of leadership experience, recent experience as a Senior Software Engineer, knowledge or interest in learning Ruby on Rails, and the ability to communicate clearly in English. They apply the promise of software to the age-old industry of accounting, automating manual work for accountants and building new tools for better customer service. They are part of Visma, the European leader in mission-critical cloud software, and have a strong in-house AI team and a CloudOps team that ensures smooth operations.

EHS Coordinator

Company: Sonoco

Location: Other US Location

Posted Jan 07, 2025

Sonoco, a global leader in consumer goods packaging and industrial products, is seeking an EHS Coordinator for their Mechelen site. The role involves fostering a strong safety culture, designing training programs, developing safety policies, and ensuring compliance with standards. The ideal candidate should have a Prevention Advisor Level II certificate, knowledge of environmental and safety legislation, and proven experience in a similar role. The company offers a dynamic role, modern work environment, ongoing training, and an attractive salary package.

Services Partner Enablement Director (M/W/D)

Company: Imprivata

Location: Other US Location

Posted Jan 08, 2025

Imprivata is seeking a Services Partner Enablement Administrator for a hybrid role based in Langenfeld, Germany. The ideal candidate will be highly collaborative, innovative, and strategic, with a strong attention to detail. They will design, build, and deliver materials to accelerate the partner onboarding process, ensuring global partners understand Imprivata solutions effectively. The role involves working with International Channel Sales and Business Development, analyzing training needs, and creating learning approaches and curricula. The candidate must have 23 years of related experience, a bachelor's degree, and expertise in Microsoft office tools. Imprivata offers a top-notch work environment, developmental opportunities, and a competitive total rewards package.

Payroll Manager

Company: ProPharma

Location: Other US Location

Posted Jan 07, 2025

ProPharma, the world's largest RCO, is seeking a Payroll Manager with extensive experience in managing payroll functions, leading teams, and handling statutory payments. The role involves managing payroll for the UKAPACIreland, continuous improvement of systems and processes, and ensuring compliance with policies and procedures. The ideal candidate should have a strong working knowledge of Microsoft Excel, excellent attention to detail, and the ability to work efficiently under pressure. ProPharma values diversity, equity, and inclusion, and encourages employees to be their authentic selves.

Ruby Engineer

Company: Silverfin

Location: Other (don’t specify)

Posted Jan 08, 2025

Silverfin is an equal opportunity employer committed to diversity and inclusion. They are currently hiring for a position involving building and maintaining integrations with accountancy software packages and APIs, improving their on-premise Ruby CLI service, and working on user-facing functionalities. The role offers a competitive salary, work-life balance, flexible working hours, and opportunities for personal growth and training. Silverfin is a remote-first engineering team with 40 colleagues in 14 different countries, offering a refreshing work environment with professional, friendly, and welcoming colleagues. They are looking for an experienced Ruby and Rails developer with a good understanding of the boundaries between the two, and the ability to communicate clearly in English.

Business Development Representative

Company: Cin7

Location: Other US Location

Posted Jan 08, 2025

Cin7, a fast-growing global software company, is seeking a Founding Outbound BDR to drive outbound sales efforts and expand into new markets. The role involves identifying and engaging small businesses in the consumer goods industry, developing customized messaging, and generating a strong pipeline of qualified opportunities. The position offers a flexible work environment, competitive benefits, and the opportunity to work with a diverse and supportive team.

Customer Service Professional - Montreal

Company: UL Solutions

Location: Other US Location

Posted Jan 07, 2025

The job description outlines a hybrid role based in Montreal, involving customer service, relationship management, and project coordination. Key responsibilities include handling customer inquiries, prioritizing needs, organizing customer information, and providing support for non-technical issues. The role requires strong communication skills, multitasking abilities, and proficiency in French. The company values corporate and social responsibility, diversity, and employee growth. The minimum budgeted salary is $70,800, with a midpoint of $80,000, based on experience. The company supports accessibility for individuals with disabilities in their recruitment process.

Mobile SDET (React Native) - CANADA (Remote)

Company: Luxury Presence

Location: Other US Location

Posted Jan 08, 2025

Luxury Presence, a leading digital platform in the real estate industry, is seeking a Mobile SDET to maintain and evolve their mobile team automation framework. The company, trusted by over 500,000 real estate professionals, is developing Presence Copilot, an AI-powered personal assistant for agents. The role involves developing and executing automated test cases, creating and maintaining CICD pipelines, and championing the QA process. The ideal candidate should have 5+ years of experience as an SDET, proficiency in QA automation tools, and strong knowledge of software testing methodologies.

Ground Support - Galliano LA

Company: RLC, LLC

Location: Other US Location

Posted Jan 07, 2025

RLC LLC is advertising a job opening for a Ground Support employee at their air base in Galliano, LA. The role involves escorting customers, loading and offloading equipment, fueling and cleaning aircraft, and maintaining the facility and grounds. The successful candidate should have a high school diploma or equivalent, and work experience in a customer service environment is preferred. The schedule is 7 on, 7 off, and work hours are from 4:30 am to 4:30 pm or until the last aircraft lands. Interested candidates are encouraged to upload a resume and contact the Galliano Base at 985-475-4000 for more information.

Experienced Ruby Engineer

Company: Silverfin

Location: Other (don’t specify)

Posted Jan 08, 2025

Silverfin is an equal opportunity employer that values diversity and is committed to building a diverse, equitable, and inclusive organization. They offer a competitive salary, work-life balance, flexible hours, personal growth opportunities, and a refreshing work environment. The role involves building and maintaining integrations with accountancy software packages and APIs, improving their on-premise Ruby CLI service, working on user-facing functionalities, and helping with the discovery and delivery of solutions for user or business problems. The ideal candidate should be experienced in Ruby and Rails, understand the boundaries between them, have experience with JavaScript frameworks, enjoy integrating with APIs, communicate clearly in English, and be open to mentoring coworkers. Silverfin is a remote-first engineering team with 40 colleagues in 14 different countries, working on automating manual tasks in the accounting industry and providing better services to businesses.

Senior Engagement Manager

Company: Rackspace Technology

Location: Other US Location

Posted Jan 08, 2025

The job posting is for a Senior Engagement Manager position in Australia, responsible for managing relationships with Elastic Engineering customers. The role involves customer-facing tasks, project management, and utilizing data to drive discussions on work prioritization, incidents, trade-offs, best practices, and risk management. The ideal candidate should have at least 7 years of relevant customer support experience, 3 years in a tech industry role with project management skills, knowledge of cloud technologies, and strong communication skills. The role requires travel to customer sites at least two days a week in Sydney.

Panel Experience & Quality Manager

Company: Kantar

Location: Other US Location

Posted Jan 07, 2025

Kantar Media is seeking a Panel Experience and Quality Manager for their Screenwise team. The role involves managing the Screenwise Panel, ensuring its health and balance, and aligning panel management strategies with organizational goals. The manager will collaborate with operational teams, prioritize initiatives for panel effectiveness, and serve as a client advocate for panel members. Key responsibilities include reviewing panel performance, identifying areas for improvement, and fostering strong partnerships for innovation and operational excellence. The ideal candidate should proactively identify issues, engage directly with clients, and have a good working knowledge of Microsoft tools and browsers.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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