Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Account Exec IV

Company: Forrester

Location: Other US Location

Posted Dec 31, 2024

Forrester is a network of knowledge and experience, offering richer fuller careers. They welcome people from all backgrounds and perspectives, aiming for everyone to fully participate in their recruitment process. The company is based in Mumbai, India, and reports to the sales team leader for Western India. The role of Account Executive involves generating and closing new business opportunities, maintaining strong relationships, and driving client satisfaction. The successful candidate will be based in Mumbai and will need to be proactive, have excellent communication skills, and be able to work autonomously.

Accountant

Company: Simpson Strong-Tie

Location: Other US Location

Posted Dec 31, 2024

The text describes a job posting for an Accountant position at Simpson StrongTie, a company that specializes in engineered structural connectors and software. The role involves handling daily accounting functions, performing financial analysis, and assisting with the annual operating budget process. The desired skills and experience include a Bachelor's degree in Accounting or Finance, CPA or Public Accounting experience, and proficiency in US GAAP, SOX 404 internal controls, SAP, and QuickBooks. The physical demands and work environment are described as a professional office environment with occasional domestic overnight travel.

Account Manager CORE - Canada

Company: Wheels, Inc.

Location: Other US Location

Posted Dec 31, 2024

The job description outlines a highly visible position responsible for 100% client retention. The Account Manager will build and manage relationships, execute transactions, and participate in defining, executing, and initiating activities across the organization. The role requires self-motivation, results-orientedness, and the ability to work in a dynamic, fast-paced environment. The Account Manager will manage a diverse portfolio of clients, process operational requests, and establish themselves as a knowledgeable resource. They will also help clients set up essential reporting in Fleetview and work as a team with other departments.

ML Platform Engineer

Company: Tag

Location: Other US Location

Posted Dec 31, 2024

The job description outlines responsibilities for developing and maintaining scalable machine learning platforms, automating infrastructure, managing model lifecycles, and ensuring security and compliance. The required skills include experience with cloud platforms, containerization, programming languages, and ML libraries. The technical expertise required includes experience with distributed systems, MLOps tools, and large language models. The key attributes include adaptability, product focus, and excellent communication skills.

Sr Integration Engineer (Remote)

Company: US Foods

Location: Other US Location

Posted Dec 31, 2024

The job posting is for a Senior Integration Engineer position at US Foods, a fully remote role with a focus on designing, delivering, and implementing high-quality integration solutions for legacy and modern cloud systems. The role requires experience with MuleSoft, REST API development, and SOA concepts. The company offers competitive compensation, benefits, and opportunities for growth.

IB Rebate / Partnership Product Owner

Company: Zeal Holdings

Location: Other US Location

Posted Dec 31, 2024

The IB Rebate Product Owner will lead the development and management of rebate products for partners, ensuring they meet global user needs and remain competitive in the market. The role involves product design and planning, global multi-tier partner product design, user experience and operational efficiency, and collaboration with development teams for product delivery. The ideal candidate should have over 5 years of experience in fintech product management, with at least 3 years related to IB rebate or partnership management. They should have a proven track record in successfully developing and implementing IB rebate systems, in-depth understanding of the IB rebate and partnership field, and excellent project management skills.

Quality Assurance Manager

Company: Campbell's

Location: Other US Location

Posted Dec 31, 2024

The text describes a job posting for a Quality Assurance leader in a food and beverage manufacturing company. The company offers competitive benefits, including medical, dental, and life insurance, as well as a 401k plan. The role involves managing quality systems, leading food safety efforts, and overseeing the commercialization of new products. The ideal candidate should have a bachelor's degree and at least 5 years of quality assurance leadership experience in a manufacturing environment. The target base salary range for this full-time salaried position is between $108,000 and $155,300.

Assistant Manager, Performance Management

Company: Grab

Location: Other US Location

Posted Dec 31, 2024

Grab is a leading superapp in Southeast Asia, offering various services such as food delivery, financial management, and transportation. The Support GS team plays a crucial role in providing exceptional customer support and solutions to in-country business units. The Critical Tasks You Will Perform include planning and analysis of strategic plans, providing executional and project management support, and updating senior management on OKRs. The Qualifications required include a degree in Finance, Business Economics, or Management, 4 years of experience in Analytics, Business Intelligence, Management Consulting, or Strategy roles, proficiency in SQL and Python or R, and strong stakeholder management skills.

Sr Bus Partner Digital Technology Ag

Company: McCain Foods

Location: Other US Location

Posted Dec 31, 2024

The position is for a dynamic individual to lead digital transformation in the APACSA Agriculture domain. The role involves building relationships, influencing decisions, and driving business outcomes. The individual will work with key business stakeholders, align their Agriculture strategy with McCain Agriculture Digital and Technology strategic direction, and lead the deployment of Agriculture technology capabilities across APACSA.

Head of Product Management

Company: Aviva Investors

Location: Other US Location

Posted Dec 31, 2024

This is a job offer for a Head of Product Management position in London. The role involves ensuring existing products remain fit for purpose, managing product-related queries, and coordinating product changes. The successful candidate should have a track record of designing and launching products, effective regulatory knowledge, strong networking skills, and experience in managing product changes. The role offers a generous pension scheme, annual performance bonus, family-friendly policies, and flexible benefits.

SASA-IND-Sustainability Developer

Company: IKEA

Location: Other US Location

Posted Dec 31, 2024

IKEA is a successful home furnishing brand with a vision to create a better everyday life for people. The company is looking for a Sustainability Developer to work on securing sustainability data collection, verification, aggregation, and reporting. The position is based in Bangalore, India, and requires a university degree in sustainability engineering or equivalent. The company values diversity and does not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law.

Senior IT Application Specialist - Atlassian/Jira Administrator

Company: SimCorp

Location: Other US Location

Posted Dec 31, 2024

SimCorp is seeking a highly motivated and experienced Atlassian Jira Administrator to support, maintain, improve, and rollout Jira Service Management to various teams in their Business. The role involves working with the Atlassian Platform, which includes Jira Service Management, Jira Software, and Confluence. The administrator will also be responsible for customizing projects, workflows, screens, fields, permissions, and notifications, as well as evaluating and managing the usage of Atlassian add-ons. The role requires strong analytical skills, a solution-focused attitude, and the ability to prioritize tasks to ensure deadlines are achieved. The company offers a good work-life balance, opportunities for professional development, and a competitive salary and pension scheme.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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