Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

[Wattpad] IT Compliance Specialist

Company: Wattpad

Location: Other US Location

Posted Feb 02, 2025

Wattpad, a global storytelling platform, aims to entertain and connect the world through webnovel stories. With over 24 million creators and 170 million active users, it empowers creators and users to share and discover unique stories. Wattpad is part of the WEBTOON family, the largest storytelling platform worldwide. The company's IT and Security teams ensure reliable, secure, and innovative technology solutions for its global workforce. The IT Compliance Specialist role involves designing and managing IT internal controls, ensuring compliance with ISO 27001 and SOC2 standards, and leading responses to IT audits and information security certifications. Wattpad offers career development, health benefits, and a remote-friendly work environment, encouraging applications from diverse candidates.

SAP HANA Developer

Company: Nielsen

Location: Other US Location

Posted Feb 02, 2025

Nielsen is seeking an experienced SAP HANA Developer to design, develop, and maintain SAP HANA-based solutions for business intelligence and data analytics. The role involves creating and maintaining SAP HANA applications, views, procedures, and functions, as well as developing ETL processes for data loading and transformation. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 3+ years of SAP HANA development experience, and strong proficiency in SQL and SAP HANA SQL Script. Familiarity with SAP HANA Studio, SAP Web IDE, and agile development methodologies is preferred. Nielsen is committed to excellence, perseverance, and making an impact, and offers a dynamic team environment.

Technical Customer Manager

Company: Western Digital

Location: Other US Location

Posted Feb 02, 2025

Western Digital is a technology company that empowers global innovation and pushes the boundaries of technology. They offer a wide range of storage devices and platforms for businesses and consumers, and are a key partner to many large organizations. The company is currently seeking a Technical Customer Management (TCM) professional with a strong storage device background, preferably with SSD/Flash product experience. The TCM will be responsible for driving customer qualifications, managing qualification activities, and supporting prequalification activities. The ideal candidate will have a minimum of 2 years of customer interaction experience, engineering educational background, and protocol reliability, firmware, or hardware knowledge. Western Digital values diversity and is committed to an inclusive environment.

Accounting Manager

Company: FITS LLC

Location: Other US Location

Posted Feb 02, 2025

The job posting is for a bilingual Accounting professional with 4 years of experience in manufacturing environments, proficient in Advanced Excel, SAP, and Hyperion. The role involves preparing and reviewing complex journal entries, general ledger account analysis, and financial schedules. The candidate will also respond to internal staff questions on accounting issues and may supervise accounting control functions. The company is a service provider known for its family-oriented and resource-focused approach, offering top-notch quality talent to Pharmaceutical, Medical Device, and Manufacturing industries.

Senior Customer Success Manager, Migration Advisory Specialist - APAC Region

Company: Azul

Location: Other US Location

Posted Feb 02, 2025

The Senior Customer Success Manager, Migration Advisory Specialist for the APAC region, plays a vital role in ensuring customers in India, ASEAN, Japan, China, and Australia-New Zealand achieve their goals with Azul's software. The role involves customer onboarding, migration support, partner enablement, technical advisory, content development, customer advocacy, customer intelligence, event coordination, operational excellence, and strategic account management. The ideal candidate should have a passion for delivering positive customer experiences, strong communication skills, organizational abilities, adaptability, problem-solving skills, technical coordination proficiency, technical knowledge, and regional expertise. The role requires a Bachelor's degree, 10+ years of industry experience, 5+ years in customer-facing technical management, extensive Java expertise, scripting and tools experience, strong project management capabilities, and knowledge of Linux and other operating systems. The role can be based remotely in Bangalore, Mumbai, or Delhi, India.

Accounting Assistant

Company: Opal Group

Location: Other US Location

Posted Feb 02, 2025

The Opal Group organizes high-quality live conferences for top executives and decision-makers across various industries. They offer unique networking opportunities and growth potential. The Accounting Assistant position, a remote FT international consultant role, involves supporting the CFO, managing accounting processes, and ensuring financial accuracy. Responsibilities include administrative support, invoice coordination, problem-solving, data management, reporting assistance, sales data management, billing issues resolution, expense tracking, invoice management, customer service, ledger preparation, merchant management, project management, financial planning & analysis, GPT experience, collection management, credit card reconciliation, general reporting, and more. The ideal candidate should have a Bachelor's degree in Accounting, international accounting experience, fluency in English, strong financial knowledge, team collaboration skills, accounting skills, superior communication skills, technology proficiency, and strong organizational skills.

Marketing Analyst

Company: SINAI Technologies

Location: Other US Location

Posted Feb 02, 2025

SINAI Technologies, a San Francisco-based tech company, is seeking a Marketing Analyst based in Brazil. The role is remote and requires fluency in English to collaborate with the San Francisco-based team. The ideal candidate should be proactive, detail-oriented, and have a basic understanding of marketing principles. The role offers opportunities for mentorship, professional growth, and contributing to a dynamic environment. Responsibilities include assisting in marketing campaigns, conducting market research, creating marketing collateral, coordinating events, collaborating with sales and product teams, tracking marketing performance, and managing marketing assets. Necessary skills include language proficiency in Portuguese and English, professional experience in marketing, strong analytical skills, proficiency with digital marketing tools, excellent organizational skills, and strong communication skills. The company offers remote work, annual retreats, equity, comprehensive benefits, unlimited paid time off, and work from home support.

HR Coordinator

Company: R&R Human Resources Solutions

Location: Other US Location

Posted Feb 02, 2025

The text describes a job opportunity for an HR Coordinator position at an established food and paper distributor in Alsip, IL. The role involves a wide range of HR functions, including recruitment, new hire processing, employee relations, policy advice, safety management, orientation, contract interpretation, labor contract negotiation, personnel record maintenance, and payroll processing. The ideal candidate should have a Bachelor's degree in HR or related field, at least 2 years of HR experience, strong interpersonal skills, Spanish speaking ability, knowledge of employment laws, high work capacity, organizational skills, self-motivation, team spirit, attention to detail, and confidentiality. PHR certification is preferred.

Account Executive, Screening (Hattiesburg, MS)

Company: Guardant Health

Location: Other US Location

Posted Feb 02, 2025

Guardant Health, a leading precision oncology company, is seeking a field-based Account Executive for its Screening and Early Detection commercial team. The role involves promoting Guardant's cancer screening tests, particularly the SHIELD test for colorectal cancer, to healthcare providers in primary care settings. The ideal candidate should have 4+ years of direct experience in healthcare sales, excellent communication skills, and the ability to engage in a consultative selling process. The position requires daily travel within the assigned territory and some travel outside for regional or national meetings. The base salary range for this full-time position is $116,000 to $133,000.

Senior DevOps Engineer

Company: Cavista

Location: Other US Location

Posted Feb 02, 2025

Cavista is a technology solutions provider aiming to empower organizations with custom-built software solutions. They prioritize client satisfaction through global innovation and personalized services. Cavista is currently seeking a DevOps Automation Engineer in Nigeria. The role involves enhancing developer productivity by automating security governance controls and the software delivery lifecycle. Key responsibilities include developing and maintaining tools and infrastructure, customizing CICD pipelines, and advocating best practices in DevOps security and governance. The ideal candidate should have 5+ years of DevOps experience, expertise in CICD tools, proficiency in scripting languages, and a deep understanding of containerization technologies. Cavista offers competitive compensation, flexible work hours, comprehensive health insurance, and a collaborative team environment.

Quality Engineer - Intelligence Cloud (Czechia)

Company: Azul

Location: Other US Location

Posted Feb 02, 2025

Azul, a trusted Java platform, is expanding and seeks innovative Quality Engineers to work on Azul Intelligence Cloud, a SaaS product connecting millions of JVM runtimes. The role involves creating test plans, developing tests for a cloud system, analyzing failures, and collaborating with cross-functional teams. The ideal candidate will have Java coding skills, experience in quality engineering, and knowledge of JVM internals, Agile practices, and Java ecosystem. Azul offers equity, annual bonuses, referral programs, IT equipment, work-life balance, and the opportunity to work with top Java experts.

Junior Recruiter (6 Month Contract to Hire)

Company: Customized Energy Solutions

Location: Other US Location

Posted Feb 02, 2025

Customized Energy Solutions (CES) is a leading service provider of market intelligence and operational support services in the retail and wholesale electric and natural gas markets. The company has been recognized for its impressive growth and has been named as one of the Best Places to Work. CES started its India operations in 2010 and has a team of highly motivated, innovative, and passionate associates. The Junior Recruiter role involves assisting in sourcing, screening, and hiring for the organization, with key responsibilities including posting job on Smart Recruiters ATS Tool, screening resumes, collecting candidate information, assisting with prescreening and scheduling interviews, and tracking recruitment metrics.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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