Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Screening Operations Specialist

Company: WISE

Location: Other US Location

Posted Feb 01, 2025

Wise is a global technology company aiming to simplify international money transfers for both individuals and businesses. They are seeking a junior-level Screening Operations Specialist to join their growing team. The role involves identifying operational gaps, developing project management skills, and maintaining strong relationships with various teams. The ideal candidate is a motivated learner, strong communicator, and proactive team player with a good understanding of data analysis.

Engineering Tech Lead - Platform

Company: Frasers Group

Location: Other US Location

Posted Feb 01, 2025

Frasers Group is a leading retail company that offers a unique shopping experience with a collection of established brands. They are seeking an Engineering Tech Lead to join their Digital Engineering team and lead the development of core platform components, infrastructure, and processes. The role involves leading a high-performing squad, coding, mentoring, and collaborating with stakeholders. The ideal candidate should have proven experience leading software engineering teams, expertise in DevOps environments, and knowledge of event-driven architectures. Frasers Group offers a range of perks, including recognition schemes, bonuses, and wellbeing programs.

Senior Lead Consultant, Air Quality

Company: Ramboll

Location: Other US Location

Posted Feb 01, 2025

Ramboll, a global architecture engineering and consultancy company, is seeking a Senior Lead Consultant for their Air Quality team. The role involves estimating air emissions, conducting engineering evaluations, and performing statistical and geospatial analyses of air quality data. The ideal candidate should have a degree in a relevant engineering or science discipline, 6+ years of air quality experience, strong mathematical and computational skills, and excellent communication abilities. The company offers a commitment to development, a culture of inclusivity, and a flexible work environment. The role is based in the New England area and requires up to 30% travel.

Proposal Writer

Company: Ecora

Location: Other US Location

Posted Feb 01, 2025

Ecora Engineering & Environmental Ltd is seeking a Proposal Writer for a permanent full-time position in Kelowna or Vancouver, BC. The role involves writing proposals, RFP cover letters, and executive summaries, as well as participating in strategy sessions and proposal project planning. The ideal candidate should have a postsecondary certificate or degree, 3+ years of proposal writing experience, and strong analytical and communication skills. Ecora offers competitive benefits, professional growth opportunities, and a diverse and inclusive work environment.

Sales Manager - Mkt 4

Company: CDW

Location: Other US Location

Posted Feb 01, 2025

CDW, a Fortune 200 leader, is seeking a Sales Manager to lead an inside team of Account Managers. The role involves developing sales strategies, coaching and developing a team, managing resources, and building customer relationships. The Sales Manager will be responsible for meeting and exceeding sales and profit goals, driving interdepartmental collaboration, and proactively managing territory plans for growth. The ideal candidate should have a proven track record in sales, strong leadership skills, and excellent communication abilities.

Entry-Level Sales Associate

Company: The Acquisition Group

Location: Other US Location

Posted Feb 01, 2025

The Acquisition Group, a TELUS Communications partner, is offering an entry-level sales associate position with uncapped earning potential, career growth opportunities, and epic rewards. The role involves knocking on doors, introducing TELUS services, and providing excellent customer service. The company culture is autonomous, fast-paced, and rewarding, with perks like elite club trips, a year-end gala, and an onboarding bonus.

Product Lead (m/f/d) - Commerce DevOps

Company: SCAYLE Commerce Engine

Location: Other US Location

Posted Feb 01, 2025

The company is seeking a skilled Product Lead mfd for the Commerce Business Unit. The role involves scaling cloud-based infrastructure, managing infrastructure efficiently, and leading the implementation of new services. The ideal candidate should have at least 5 years of experience in technical project management, a strong understanding of agile methodologies, and solid technical skills. Benefits include flexible working times, discounts, health initiatives, and a modern tech stack. The company values diversity and wellbeing, offering an inclusive environment and various perks.

Senior Lead Consultant, Air Quality

Company: Ramboll

Location: Other US Location

Posted Feb 01, 2025

Ramboll, a global architecture engineering and consultancy company, is seeking a Senior Lead Consultant for their Air Quality team. The role involves estimating air emissions, conducting engineering evaluations, and performing statistical and geospatial analyses of air quality data. The ideal candidate should have a degree in a relevant engineering or science discipline, 6+ years of air quality experience, strong mathematical and computational skills, and the ability to travel up to 30% of the time. Ramboll offers commitment to development, a culture of inclusivity, and flexibility in work arrangements.

Subrogation Specialist

Company: ARMStrong Insurance Services

Location: Other US Location

Posted Feb 01, 2025

ARMStrong Receivable Management, a leading debt recovery and financial solutions provider, is seeking a Collection Subrogation Specialist. The role involves collecting outstanding balances, negotiating claims resolution, and establishing payment contracts. The company offers competitive compensation, benefits, and a generous paid time off policy. Requirements include 1-3 years of collections experience, strong communication skills, and proficiency in Microsoft Office.

Spécialiste, Support du client Bilingue/ Bilingual Client Support Specialist

Company: AutoTrader.ca

Location: Other US Location

Posted Feb 01, 2025

Dealertrack Canada is a leading provider of web-based software solutions and services for various retail industries, including automotive, marine, recreational vehicles, motorcycles, and powersports. The company offers a comprehensive set of solutions, including SalesFampI products, market data for dealers, lenders, and OEMs, and digital document services. Dealertrack Canada serves dealers, lenders, OEMs, third-party retailers, agents, and aftermarket providers. The Dealer Support Representative role involves responding to inbound calls and emails from dealerships, troubleshooting and resolving inquiries, providing supplementary training, and discussing the benefits and features of Dealertrack Canada's products. The ideal candidate should have 2+ years of customer service experience, exceptional communication skills, and technical proficiency in MS Office and Adobe Sales Systems.

Product Manager (Solution) (m/f/x)

Company: HERE

Location: Other US Location

Posted Feb 01, 2025

HERE Technologies is seeking a Solution Product Manager for Passenger Vehicle Navigation to join their team in Europe. The role involves sales support, bid management, customer requirement analysis, domain ownership, partnerships, and customer program support. The ideal candidate should have a degree in Computer Science, Informatics, or a related field, at least 45 years of experience in a similar role, expertise in embedded or mobile navigation application development for passenger vehicles, and automotive industry experience. The company offers a great work-life balance, hybrid work model, challenging problems, collaborative colleagues, opportunities for growth, regular feedback, flexible working hours, competitive salary, and various benefits.

Head of Development Finance Portfolio Management

Company: Shawbrook Bank

Location: Other US Location

Posted Feb 01, 2025

Shawbrook Bank is a purpose-driven organization that offers a diversified range of financial products and services, including development finance, real estate, and personal loans. The company prides itself on delivering a premium experience, flexibility, and certainty to its customers. Shawbrook's unique business model combines human expertise with advanced digital technology and data capabilities, enabling efficient and scalable operations. The company is seeking a Development Finance Portfolio Manager to oversee the team responsible for managing the credit risk of development finance transactions, supporting clients throughout their lifecycle, and ensuring excellent customer relationships. The role requires a quantitative degree, CFA or similar qualification, and over 10 years of experience in development finance. Shawbrook offers a range of benefits to support employee wellbeing, lifestyle, and recognition for outstanding contributions.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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