Excellent Customer Service Jobs in Remote

420,567 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Product Manager

Company: Canva

Location: Remote

Posted Dec 23, 2025

The role involves leading product strategy for Japan, understanding local users, collaborating with teams, and driving growth through localized experiences and cross-functional partnerships.

Regional Sales Director

Company: Finite State

Location: Remote

Posted Dec 26, 2025

Finite State promotes a mission to secure the connected world through innovative cybersecurity solutions. The job description highlights a Regional Sales Manager role with responsibilities spanning business development, customer partnerships, and technical expertise. The company emphasizes core values like transparency, results, and innovation, offering benefits such as equity, learning stipends, and remote work flexibility.

Account Manager for Telco

Company: Canonical

Location: Remote

Posted Dec 25, 2025

Canonical promotes open-source innovation, offering enterprise solutions and hiring top talent to drive growth and leadership in the tech industry. The company emphasizes distributed work, global expansion, and high standards for excellence while providing competitive compensation and professional development opportunities.

Senior Director Global Support

Company: Elite Technology

Location: US - Remote

Posted Dec 23, 2025

The text promotes Elite's automation platform as a trusted solution for law firms, highlighting its cloud-native SaaS capabilities and benefits like improved financial operations. It also outlines a Senior Director role focused on cloud support and SaaS readiness, emphasizing strategic leadership and cross-functional collaboration.

Full Stack Engineer Contacts

Company: Calendly

Location: Remote - US

Posted Dec 25, 2025

This job posting highlights Calendly's growth opportunities, career advancement potential, and impactful work on a scalable platform. The role involves full-stack engineering, collaboration with cross-functional teams, and contributing to innovative product development. The company emphasizes professional growth, technical challenges, and working with top talent.

Senior Data Scientist

Company: Dropbox

Location: Remote

Posted Dec 25, 2025

This job description outlines a Senior Data Scientist role focused on driving impact through AI and core experience improvements. The position requires analytical expertise, cross-functional collaboration, and leadership in data-driven decision making with competitive compensation in Canada.

Solutions Architect

Company: FireMon

Location: Remote

Posted Dec 24, 2025

The text warns about a phishing attempt impersonating FireMon HR and outlines a Solutions Architect role with responsibilities in customer experience, technical solutions, and business analysis. It lists required skills, preferred experiences, and emphasizes collaboration across teams and technologies.

Recovery Analyst Underpayments

Company: Trend Health Partners

Location: Remote

Posted Dec 27, 2025

TREND Health Partners seeks an Underpayment Recovery Analyst to optimize client reimbursement through collaboration and detailed claim analysis. The role involves reviewing claims, managing payer follow-ups, and ensuring accurate reimbursements. The company offers competitive salaries, health insurance, and a collaborative work environment.

Senior Director Global Support

Company: Elite Technology

Location: US - Remote

Posted Dec 23, 2025

Elite's automation platform offers law firms cloud-native solutions for financial and operational management, with a job description highlighting strategic leadership for SaaS cloud capabilities. The role involves cross-functional collaboration, customer relationship building, and remote work across US time zones.

Full Stack Engineer Contacts

Company: Calendly

Location: Remote - US

Posted Dec 25, 2025

This job posting highlights Calendly's opportunity for a Full Stack Engineer to contribute to a high-impact platform, accelerate career growth, and work with advanced technologies. The role involves scaling the platform, collaborating with teams, and maintaining best-in-class quality for millions of users.

DRP Service Center Specialist

Company: Sedgwick

Location: Remote

Posted Dec 23, 2025

Sedgwick promotes a caring culture with work-life balance and career growth opportunities. Recognized as a great workplace with comprehensive benefits, the role emphasizes teamwork and customer service excellence while offering competitive compensation and professional development.

Senior Frontend Engineer

Company: Arize AI

Location: Remote

Posted Dec 25, 2025

Arize AI, a leading observability platform with $135M funding and 150+ enterprise customers, seeks a Senior Frontend Engineer to build scalable, intuitive AI tools. The role involves React/TypeScript development, collaboration with backend teams, and ensuring reliable workflows.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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