Excellent Customer Service Jobs in Washington DC

90,397 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Construction Project Manager

Company: Empower Construction

Location: Fort Washington, PA

Posted Aug 11, 2025

Develop and maintain project schedules using effective project scheduling tools. Experience with project scheduling techniques and tools.

Special Education Teacher

Company: Pediatric Therapeutic Services, Inc.

Location: Fort Washington, PA

Posted Aug 11, 2025

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. We have an extensive library of testing tools and…

Data Cloud Developer

Company: Robert Half

Location: Fort Washington, PA

Posted Aug 12, 2025

Experience working in Agile environments and using tools like Jira. Strong communication skills and ability to work cross-functionally with technical and…

Travel Pharmacist Flexible Schedule

Company: SEATTLE PHARMACY RELIEF

Location: Washington State

Posted Aug 13, 2025

Must have active Washington State pharmacist license. Adhere to all company, local, state, and federal laws and guidelines, including HIPAA fraud, waste and…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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