Excellent Customer Service Jobs in Washington DC

90,397 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Director, Trade and Tax, Federal Government Relations

Company: Diageo

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

2025 Management & Sales Training Program

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Teacher at Tubman at Old Banneker

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Director, Government Affairs

Company: Mastercard

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Pharmacy Technician

Company: CVS Health

Location: Fort Washington, PA

Posted Feb 03, 2025

View Details Apply on The Muse
fastpaced collaborative inclusive and iterative delivery environment marrying data with emerging technologies robust cloudbased solutions

Senior Software Engineer (Full Stack)

Company: Capital One

Location: Washington DC

Posted Feb 03, 2025

Capital One is seeking a Full Stack Software Engineer with at least 3 years of experience. The role involves collaborating with Agile teams, designing and implementing technical solutions, and utilizing various programming languages and technologies. The company offers a competitive salary, comprehensive benefits, and a drug-free workplace. They are committed to diversity and inclusion, and will consider qualified applicants with a criminal history.

View Details Apply on BuiltIn

Systems Engineer (Sr.) - TOP SECRET REQUIRED

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

IT Specialist (Jr.) - TOP SECRET REQUIRED

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Education Government Engagement & Sales Specialist

Company: Apple

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Document Management Analyst II

Company: Leidos

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Financial Accountant

Company: The Washington Post

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Offensive Security Engineer, Red Team X

Company: Meta

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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