Excellent Customer Service Jobs in Washington DC

90,397 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Data Engineer

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

The job posting is for a Data Engineer position with 3+ years of experience in a production environment. The candidate should have strong Python skills and experience with ETL for big data cloud pipelines. They should also be familiar with building data lakes from scratch, using AWS EC2, Airflow, and Snowflake. Daily responsibilities include collaborating with the software engineering team, building data pipelines, hosting & deployment in AWS, and providing input on architecture & design. The position is located in Alexandria, VA.

IT Project Manager

Company: U.S. Department of State

Location: Washington, DC

Posted Jan 24, 2025

The job posting is for an Information Technology (IT) Project Manager position in the Bureau of Global Public Affairs. The role involves overseeing and developing IT projects and functions, and creating tools to support digital communication of the organization's programs, policies, and activities. Key responsibilities include managing project lifecycle, collaborating with customers, conducting audits, and providing advisory services on technical infrastructure. Requirements include U.S. citizenship, ability to obtain a Secret security clearance, and passing E-Verify. Applicants must have IT-related experience demonstrating attention to detail, customer service, oral communication, problem-solving, and project management skills. At least one year of specialized experience at the GS-13 level is required. Veterans with a compensable service-connected disability of at least 10% are listed in the Highly Qualified category.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

Commercial Real Estate Senior Lead Transaction Manager

Company: Wells Fargo

Location: Washington, DC

Posted Jan 24, 2025

Wells Fargo is seeking a CRE Lead Transaction Manager with 7+ years of Capital Markets Document Negotiation experience. The role involves strategic planning, problem-solving, and leadership. Key responsibilities include advising senior leadership, leading complex challenges, delivering long-term solutions, and managing legal agreements. The ideal candidate should have a strong understanding of lending products, loan lifecycles, and deal structures. They must be process-focused, able to prioritize tasks, and collaborate effectively with team members and senior management. A legal background is preferred. The salary range is $144,400 - $300,000.

Campus Executive Chef

Company: Sodexo

Location: Washington, DC

Posted Jan 24, 2025

Commercial Litigation Associate

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

Addison group is seeking a dynamic attorney with 2-3 years of commercial litigation experience for an associate role in their expanding DC office. Candidates with consumer financial services experience are highly preferred, as the firm represents financial institutions, banks, and mortgage servicers. The role involves litigation in state, federal, and appellate courts. Licensure in DC, MD, and VA is preferred. Interested candidates should email [email protected] for a confidential conversation.

Software / DevOps Developer

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

General Manager 4 - Food

Company: Sodexo

Location: Washington, DC

Posted Jan 24, 2025

Sodexo is offering a General Manager 4 - Food position at Ingleside at Rock Creek, a serene continuing care retirement community in Washington, DC. The role involves overseeing daily dining operations, ensuring high-quality food service, implementing Sodexo systems, and driving employee engagement. The ideal candidate should have 5+ years of culinary production and dining services management experience, preferably in senior living or country club settings. Sodexo provides a competitive compensation package and comprehensive benefits, including medical, dental, vision care, 401(k) plan, paid time off, and career growth opportunities.

Junior Payroll Specialist (1-3 years)

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

A well-known publicly traded company is looking for a Payroll Specialist with 1-4 years of experience. The role involves processing US and international payrolls, ensuring accurate tax reporting, preparing management reports, and coordinating year-end activities. The ideal candidate should have a BA/BS in business, accounting, or finance, advanced skills in payroll systems, and knowledge of local, state, and federal payroll tax laws. They should also have experience in payroll process reengineering, international payroll implementations, and strong interpersonal and project management skills.

Event Coordinator

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

Portfolio Accountant

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

A global company in Seattle, WA is seeking an Investment Accountant. The role involves financial reporting, accounting for portfolio investments, preparing journal entries, financial statements, and cash flow reporting. The ideal candidate should have a BA in Accounting, CPA, and/or public accounting experience, strong GAAP knowledge, and proficiency with Excel. Excellent communication and collaboration skills are required.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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