Excellent Customer Service Jobs in Washington DC

90,397 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Medical Billing

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

General Manager 4 - Patient Services

Company: Sodexo

Location: Washington, DC

Posted Jan 24, 2025

Travel Nurse RN - NICU - Neonatal Intensive Care - $2,218 per week

Company: Aureus Medical Group - Nursing

Location: Silverdale, Washington

Posted Jan 24, 2025

Aureus Medical Group is seeking a travel nurse RN for a NICU position in Silverdale, Washington. The job is a 16-week contract, 36 hours per week, 12-hour night shifts. The estimated weekly income is between $2074.00-$2218.00, including a non-taxable stipend of $1246.00. The position requires a Washington RN license, CPR/BLS, NRP, and NALS certifications. Aureus Medical Group offers outstanding benefits, personalized service, and a wide range of travel nursing opportunities across the country.

Financial Analyst

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

HireStrategy is looking for a Financial Analyst in the Washington D.C. area. The role involves establishing new metrics, budgets, forecasts, and reports. Key responsibilities include facilitating the annual P&L budgeting process, conducting variance analysis, identifying KPIs, and supporting sales teams with analytics. Preferred qualifications include a Bachelor's degree in Finance or Accounting, 1-3+ years of finance experience, proficiency in MS Office, and strong communication skills.

Billing Specialist

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

Hirestrategy's elite client is seeking a junior to mid-level Accounts Receivable / Billing Specialist. The ideal candidate should have high volume corp-to-corp billing experience and excellent client facing negotiation skills. Medical billing experience is not preferred. The role involves maintaining payment security, processing payments, auditing billing information, and developing professional expertise. Minimum of 2 years of related experience and a Bachelor's Degree in Accounting or Business Administration are required.

Federal - Data Science Practitioner

Company: Accenture Federal Services

Location: Washington, DC

Posted Jan 24, 2025

Accenture Federal Services, located in McLean or Chantilly, VA, is seeking a professional with client facing experience in the Federal Government, big data analysis, and Python skills. The role involves managing, architecting, and analyzing big data to build data-driven insights and high-impact data models. The successful candidate will also create a value chain to address data acquisition and evaluation challenges, examine data from multiple sources, and contribute to assets offerings and thought leadership. Accenture Federal Services is committed to diversity, inclusion, and equal employment opportunities, and requires US citizenship for this role.

Marketing Communications Specialist

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

A creative nonprofit association in downtown DC is hiring a Marketing Communications Specialist. The role involves creating content for various channels, strategizing messaging for campaigns, and managing multiple projects. The ideal candidate should have 2-5+ years of relevant experience, a degree in Marketing or Communications, and proficiency in Microsoft Office and Adobe Creative Suite.

Travel Nurse RN - Med Surg / Telemetry - $2,279 per week

Company: Fusion Medical Staffing-Nursing

Location: Tacoma, Washington

Posted Jan 24, 2025

Fusion Medical Staffing is seeking a travel nurse RN for a 13-week Med Surg / Telemetry position in Tacoma, Washington. The job offers competitive pay, comprehensive benefits, and a supportive clinical team. Fusion Medical Staffing emphasizes making a positive impact, providing opportunities for personal and professional growth, and fostering a traveler-first mentality. The role involves patient care, medication administration, and collaboration with health team members. Required skills include critical thinking, service excellence, and good interpersonal communication.

Travel Nurse RN - PCU - Progressive Care Unit - $2,251 per week

Company: Travel Nurse Across America

Location: Puyallup, Washington

Posted Jan 24, 2025

Travel Nurse Across America is recruiting a travel nurse RN for a 13-week assignment in Puyallup, Washington. The role involves caring for patients in the Progressive Care Unit (PCU), requiring 1-2 years of recent acute care experience. PCU RNs monitor patients' vital signs, administer medication, and operate specialized equipment. The job offers competitive pay, guaranteed shifts, paid sick leave, travel reimbursement, and comprehensive benefits including housing and insurance.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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