Excellent Customer Service Jobs in Washington DC

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Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Real Estate Manager

Company: CBRE

Location: Washington, DC

Posted Dec 20, 2024

The CBRE Property Management Manager role involves supervising a team responsible for operational and financial activities of a property or small portfolio. Key responsibilities include managing staff, overseeing daily activities, preparing reports, controlling budgets, and acting as a primary contact with property owners. The role requires a Bachelor's Degree, 3-5 years of relevant experience, strong leadership skills, and proficiency in Microsoft Office. CBRE offers a comprehensive benefits package, 401k, and opportunities for career growth. The company values diversity and provides reasonable accommodations for individuals with disabilities.

Data Scientist

Company: Department of Energy - Federal Energy Regulatory Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The Federal Energy Regulatory Commission (FERC) has been ranked among the top 5 mid-size agencies in the Best Places to Work in the Federal Government Rankings. The Data Scientist position is located in the Office of Enforcement. Requirements include U.S. Citizenship, a probationary period, background investigation, and meeting all eligibility and qualification requirements. The role necessitates specialized experience in developing analyses and processes using Python, SQL, or R, or additional education. Transcripts are required. FERC is recognized for its diversity, effective leadership, work-life balance, and offers telework and workplace flexibilities. The position is based in Washington, DC.

Physician (Regular Ft) Primary Care

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The Washington VAMC offers a wide range of health services including primary care, bariatric surgery, mental health care, palliative and hospice care, suicide prevention, and women's health care. The hospital is located in Washington DC and provides detailed information about its address, hours, parking, and transportation. The text also outlines the requirements and qualifications for employment, including U.S. citizenship, a medical degree, residency training, and proficiency in English. It mentions the need for a probationary period, background/security investigation, online onboarding, a pre-employment physical examination, and participation in vaccination programs. The job involves providing primary care to both men and women, with preferred experience in this area.

District Sales Manager - Civilian

Company: Palo Alto Networks

Location: Washington, UT

Posted Dec 20, 2024

Palo Alto Networks is a company that prioritizes innovation, personalization, and choice in its approach to work. They are looking for innovators who share their commitment to shaping the future of cybersecurity. The company offers a solutions-focused sales environment and provides unmatched systems and tools to support employee success.

Forensic Computer Analyst

Company: Other Agencies and Independent Organizations - U.S. Postal Service

Location: Seattle, Washington Seattle, Washington

Posted Dec 20, 2024

The U.S. Postal Service is seeking a Forensic Computer Analyst to conduct forensic analyses of digital and other multimedia evidence. The position requires a Bachelor's degree in computer sciences, forensic science, or a closely related field, as well as experience with laboratory services, evidence collection, and field examination.

Physician Assistant, ER Geriatric Consult Service (GW Hospital)

Company: The George Washington Medical Faculty Associates

Location: Washington, District of Columbia

Posted Dec 20, 2024

The George Washington University Medical Faculty Associates (MFA) is a renowned, not-for-profit physician-led practice group, established in 2000. It is the largest independent academic physician practice in the Washington, DC metro area, with over 500 physicians and nearly 200 APP providers across 52 specialties. MFA providers are faculty members of the GW School of Medicine and Health Sciences, contributing to academic, research, and healing traditions. They maintain close ties with GWU and GWUH, collaborating with 12 area hospitals and extending their healthcare presence through community-based practices in DC, Maryland, and Virginia. A Geriatric Physician Assistant position is available at GW University Hospital's accredited Geriatric Emergency Department, responsible for comprehensive care of older adults, patient evaluations, prescription writing, and supervising students. Strong problem-solving skills, quality improvement initiatives, and professionalism are required. Previous experience in quality improvement, telehealth, or geriatric medicine is preferred.

Physician - Urology (Robotic Oncology)

Company: MultiCare Health System

Location: Olympia, Washington

Posted Dec 20, 2024

MultiCare Health System is inviting a Board Certified or Board Eligible Urologist to join their expanding group practice at Capital Medical Center in Olympia, Washington. The successful candidate should preferably have Urologic Oncology fellowship training and MIS robotic surgery skills. MultiCare is known for its mission-driven culture, market leadership, and excellent employee benefits, offering a true sense of belonging and a supportive work environment.

Supervisory Personnel Security Specialist

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The text describes a job posting for a Supervisory Personnel Security Specialist position at the IC-13 level. The ideal candidate should be a demonstrated leader with strong communication skills, expert knowledge in personnel security, and the ability to influence, motivate, and challenge employees. They must undergo and pass a Top Secret / Critical Sensitive background investigation, be a U.S. citizen, and meet other conditions of employment including selective service registration, ability to obtain a government credit card, and potential for deployment. Qualifications include managing personnel security processing, developing business practices, and supervising a diverse workforce. The role requires a year of specialized experience equivalent to at least the IC-12 level in the federal government.

Respiratory Clinician

Company: Mercy

Location: Washington, Missouri

Posted Dec 20, 2024

Mercy is a healthcare organization that values compassionate care and exceptional service. They offer rewarding careers that align with individual skills and heart. The Respiratory Clinician role involves providing specialized patient care, serving as a clinical resource, and participating in quality improvement activities. Mercy provides comprehensive benefits including health, vision, dental coverage, PTO, tuition reimbursement, and retirement funds. They encourage collaboration, innovation, and a positive outlook, making them a great fit for those who advocate for excellent patient care.

Sector Engagement and Risk Specialist

Company: Bank of America

Location: Washington, DC

Posted Dec 20, 2024

Bank of America is seeking a Sector Engagement and Risk Specialist for their External Engagement & Risk Governance team within Global Information Security (GIS). The role involves overseeing GIS participation in external public-private partnerships, developing strategic communication plans, and maintaining a governance framework for external sector efforts. The ideal candidate should possess strong organizational, analytical, and communication skills, with experience in project management and multi-tasking in a matrixed environment. They should also have a proven ability to communicate complex information in simple terms and build relationships within GIS and the broader Bank of America Enterprise. The role offers opportunities for career growth, competitive benefits, and a collaborative work environment.

Food Service Worker - DC Public Schools - Cluster 2

Company: Aramark

Location: Washington, DC

Posted Dec 20, 2024

Aramark is hiring a Food Service Worker with an hourly rate of $17.75. The role involves preparing quality food, maintaining records, and assisting in daily reports. Key responsibilities include food preparation, sanitation, and adherence to food safety regulations. Benefits include medical, dental, vision, and work-life resources. The job requires a Food Service Certificate and the ability to work under pressure. Aramark values equal employment opportunity and employee growth.

Board Operator

Company: iHeartMedia

Location: Washington DC

Posted Dec 20, 2024

iHeartMedia is the largest audio company in America, reaching 90% of Americans monthly. They are the home to many popular on-air personalities and podcast influencers, creating and producing popular live music events. iHeartRadio is the number one streaming radio service, with a large social media footprint and complete audio ad technology stack. They are committed to providing diverse programming and have a strong leadership position in audience reach, usage, and ad tech.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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