Excellent Customer Service Jobs in Washington DC
90,427 open positions · Updated daily
Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.
Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.
Senior Mental Health Counselor
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
The position is for a full-time role at the Reentry Sanctions Center (RSC), a 24/7 residential facility. The incumbent will conduct intakes, evaluations, facilitate evidence-based groups, and provide assessment and counseling services to offenders with behavioral health disorders. Requirements include U.S. citizenship, background check, drug test, and potential completion of a one-year probationary period. A Ph.D. or equivalent doctoral degree, or one year of specialized experience, is required. Applicants must possess current licensure or certification in social services. Preferred experience includes clinical experience in substance use treatment.
Health Insurance Specialist
Company: Department of Health and Human Services - Centers for Medicare & Medicaid Services
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
This job posting is for a Health Insurance Specialist, GS-0107-13 position in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Legislation (OL), Innovation and Medicare Ambulatory Care Group. The role involves reviewing, analyzing, and evaluating proposed legislation, regulations, and administrative actions for CMS & HHS staff. The ideal candidate must be a U.S. Citizen or National, pass a background check, and have at least one year of specialized experience equivalent to the GS-12 grade level in the Federal government. This experience should include working with Members of Congress or their staff on legislative interests, producing written documents regarding the Medicare program, and conducting analysis of Medicare legislation. The position offers a comprehensive benefits package and flexible working arrangements.
Vocational Rehabilitation Counselor
Company: Department of Veterans Affairs - Veterans Benefits Administration
Location: Lakewood, Washington Lakewood, Washington
Posted Nov 13, 2024
Vocational Rehabilitation Counselors (VRCs) offer comprehensive rehabilitation, counseling, and case management services to disabled veterans and eligible individuals. Their primary goal is to assist veterans in finding employment and becoming more independent in daily life. The role requires U.S. citizenship, a master's degree in relevant fields, and either a supervised internship or post-master's experience in vocational rehabilitation. Qualified applicants may be promoted to the full performance level (GS-12) without further competition.
Supervisory General Engineer/Physical Scientist
Company: Department of Energy - Department of Energy - Agency Wide
Location: Richland, Washington Richland, Washington
Posted Nov 13, 2024
This position, part of the Office of Science - Pacific Northwest Site Office, Department of Energy, seeks an Operations Division Director. The role involves leading a team focused on employee, public & environmental protection, and nuclear & operations assurance. Responsibilities include environmental, safety, and health (ES&H); quality, facility and nuclear safety; emergency preparedness; tribal, and facility representatives. Requirements include U.S. Citizenship, e-Verify participation, Selective Service System registration (for male applicants), and a security clearance. The position is not remote and requires 80 hours of supervisory training. A bachelor's degree in engineering or related field is required, with specialized experience in identifying ES&H risks, ensuring safe operations, overseeing complex projects, and setting work plans.
Maintenance Mechanic General Supervisor
Company: Legislative Branch - Architect of the Capitol
Location: Washington DC, District of Columbia Washington DC, District of Columbia
Posted Nov 13, 2024
The text describes a job position for a Maintenance Mechanic General Supervisor in the Architect of the Capitol (AOC), specifically in the Superintendent, Library Buildings and Grounds division. The role involves supervising various trades and crafts in construction, renovation, installation, and maintenance projects. The position requires relevant experience, analytical skills, and knowledge of facilities management and building systems. No specific educational requirement is mentioned. Veterans are encouraged to apply, and veterans' preference is given. The job also involves a drug test, criminal record check, and E-Verify process. The Architect of the Capitol is an Equal Opportunity Employer.
COMPTROLLER
Company: Department of Defense - Defense Intelligence Agency
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
The text outlines the commitments of a defense intelligence agency, including teamwork, integrity, excellence, and service. It details the requirements for employment, such as U.S. citizenship, drug test, and security investigation. The qualifications include IC Senior Officer Core Qualifications like collaboration and integration, enterprise focus, and values-centered leadership. Mandatory education requirements include a bachelor's degree in accounting or related fields, while technical qualifications involve comprehensive knowledge of Federal accounting standards, policies, and techniques. Highly desired qualifications include professional certifications like CPA or CIA. The position is a Defense Intelligence Senior Executive Service (DISES) role, requiring a Top Secret clearance and subject to a thorough background inquiry.
Practical Nurse
Company: Department of Defense - Military Treatment Facilities under DHA
Location: Tacoma, Washington Tacoma, Washington
Posted Nov 13, 2024
This is a Direct Hire Authority (DHA) solicitation for a Practical Nurse position at Madigan Army Medical Center, General Surgery Service in Tacoma, Washington. The role requires a current or pending license to practice as a practical or vocational nurse. One year of nursing experience in a medical facility is necessary, involving tasks like taking vital signs, assisting with procedures, and using healthcare information systems. A background investigation, fitness determination, and drug testing are required. The position is subject to inclement weather and mission essential designations.
IT CYBERSECURITY SPECIALIST (Privacy Officer)
Company: Other Agencies and Independent Organizations - Development Finance Corporation
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
The U.S. International Development Finance Corporation (DFC) Office of Information Technology (OIT) is seeking an IT Cybersecurity Specialist (Privacy Officer). The role involves assisting with planning, developing, analyzing, evaluating, and administering the agency's Privacy Program, including policy and training development, program oversight, providing guidance on privacy-related matters, and implementing and assessing privacy activities. Requirements include U.S. citizenship, potential registration for Selective Service, submission of resume and supporting documents, suitability for federal employment, and ability to obtain a secret/top-secret security clearance. Applicants must have IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills. They must also have one year of specialized experience in providing privacy program advocacy, oversight, and guidance, analyzing privacy source information systems for compliance, and developing privacy training. The position offers a flexible work schedule, telework suitability, and potential recruitment and relocation incentives.
SENIOR OFFICER-CHIEF INFORMATION SECURITY OFFICER
Company: Other Agencies and Independent Organizations - Securities and Exchange Commission
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
The text describes a job opening for a Senior Officer-Chief Information Security Officer in the Office of Information Technology, Washington, DC. The position is open to US citizens only. Requirements include being a US citizen, passing a pre-employment security investigation, and possibly drug testing. The appointment is a term position not-to-exceed 4 years, with potential extension. The role involves overseeing a large-scale information security program, demonstrating attention to detail, customer service, oral communication, and problem-solving skills. Qualifications include at least one year of specialized experience equivalent to GS/SK-14 level.
Operations Business Director
Company: Department of the Treasury - Treasury, Departmental Offices
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
The Operations Business Director, reporting to the Deputy Assistant Secretary for Treasury Operations, leads three operational branches: Property Management, Engineering, and Curatorial. This role involves managing approximately 35 employees and contractors. Key requirements include U.S. citizenship, a background investigation, and compliance with federal ethics laws. Specialized experience for the GS-15 position involves developing and managing employee professional development, formulating goals and strategies, managing budgets, and evaluating program effectiveness. The role offers competitive salaries, bonuses, incentive awards, and a comprehensive benefits package including health insurance, retirement programs, and flexible work schedules.
Management Analyst
Company: Department of Homeland Security - Federal Emergency Management Agency
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
The text describes a job posting for a Management Analyst position at the IC-07 level. The ideal candidate should have extensive experience in data analysis and improving operational efficiency. They must be a U.S. citizen, pass a Secret-level background investigation, and be able to deploy domestically with little notice. Qualifications include one year of specialized experience or a combination of education and experience. The role requires conducting quantitative and qualitative analysis, proposing program plans, and creating efficiency within resource management. The position is non-bargaining unit and may require deployment travel.
Supervisory Attorney Advisor
Company: Department of Homeland Security - Federal Emergency Management Agency
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
This job posting is for a Supervisory Attorney Advisor position in the Office of Chief Counsel. The role requires excellent oral and written communication skills, strong organizational and management skills, and extensive litigation and insurance experience. The ideal candidate should have at least five years of full-time professional legal experience, including four years of specialized experience equivalent to an attorney at the GS-14 level. A J.D. or LL.B. degree from an ABA accredited law school and active membership in a state bar are mandatory. The position necessitates passing a background investigation for High Risk, being a U.S. citizen, and being able to deploy with little notice. The role offers a comprehensive benefits package.