Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Assistant General Manager - Reston

Company: Call Your Mother Deli

Location: Washington DC

Posted Nov 13, 2024

Call Your Mother is a neighborhood bagel shop and deli looking for an Assistant General Manager to oversee daily operations, manage team members, and maintain high operational standards. The ideal candidate has at least 1 year of experience in a restaurant management role, is hospitality-oriented, and aligns with the company's core values.

Work Planner Scheduler

Company: Department of Energy - Bonneville Power Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Nov 13, 2024

The Work Planner Scheduler position is available at Bonneville Power Administration in Vancouver, WA. The role involves providing scheduling and evaluation services to ensure maintenance, sustain, and expand programs are conducted efficiently and cost-effectively. The successful candidate must be a U.S. Citizen or National, and may be required to complete a probationary period. The position does not support remote work. Vancouver, WA is described as a splendid place to live with its downtown area, nature parks, bike trails, and mountain views. The U.S. Department of Energy fosters a diverse and inclusive workplace, and offers a comprehensive benefits package.

IT Specialist

Company: Department of Health and Human Services - Office of the Secretary of Health and Human Services

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes a job opening in the Department of Health and Human Services, specifically in the Office of the Secretary, Assistant Secretary for Technology Policy/Office of the National Coordinator (ASTP/ONC) in Washington, D.C. The position requires U.S. citizenship, a background security investigation, and completion of DHS Form I-9. The role necessitates IT-related experience demonstrating four competencies: attention to detail, customer service, oral communication, and problem-solving. For GS-11, applicants must have a Ph.D. or equivalent, or relevant experience. GS-12 applicants need a year of specialized experience equivalent to GS-11, along with IT-related experience and the four competencies. The job involves implementing and managing interoperable IT systems, tracking project progress, and communicating updates to management.

Senior Advisor

Company: Department of the Treasury - Alcohol and Tobacco Tax and Trade Bureau

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

TTB (Tax and Trade Bureau) is a federal agency responsible for collecting excise taxes on alcohol, tobacco, firearms, and ammunition, and ensuring proper labeling and marketing of alcohol beverages. The agency ranks among the top 12% of Best Places to Work in the Federal Government. The job opportunity requires U.S. citizenship or nationality, a one-year probationary period, successful background investigation, and various conditions of employment including Direct Deposit, Selective Service registration for males, and enrollment in Continuous Vetting and FBI's Rap Back service.

LPMHC (Suicide Prevention Case Manager)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Nov 13, 2024

This job posting is for a Licensed Professional Mental Health Counselor (LPMHC) position at the VA, eligible for the Education Debt Reduction Program. U.S. Citizenship is required, and proficiency in English is mandatory. A master's or doctoral degree in a related field from a CACREP-accredited program is necessary. Candidates must possess a current, unrestricted driver's license and pass a pre-employment physical examination. The position requires participation in vaccination programs. The role involves intake, assessment, diagnosis, treatment planning, and implementation. Candidates must demonstrate knowledge of DSM, professional counseling practices, and multicultural counseling skills.

Recreation Assistant (Lifeguard) NF-2

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Nov 13, 2024

This job posting is for a lifeguard position at JBLM MWR Aquatics. The role requires direct deposit, social security card, and completion of pre-employment checks including E-Verify. A one-year probationary period may be required. The incumbent must obtain lifeguard certification within 30 days of hire, be able to lift up to 45 lbs, and complete a pre-employment physical if required. The position does not mandate a specific education level. Work experience in customer service, sports facilities operation, and fitness equipment maintenance is necessary, along with CPR and First Aid certifications. Additional certifications may be required for facilities using AEDs and O2 bottles. The role involves working nights, weekends, and holidays. A cash bonus of up to $1,000 is available, with $500 each after 50 and 100 hours worked. PCS costs are not authorized, and Sunday premium pay and night differential may be authorized by the Garrison Commander.

Intelligence Research Specialist

Company: Legislative Branch - U.S. Capitol Police

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Nov 13, 2024

The United States Capitol Police (USCP) is dedicated to safeguarding the Congress, its members, employees, visitors, and buildings from crime, disruption, and terrorism. They ensure a secure environment for Congress to carry out its constitutional and legislative duties. The USCP is currently seeking qualified candidates for various positions, requiring U.S. citizenship, successful completion of a background investigation, a Top Secret/SCI security clearance, and the ability to work flexible hours. The roles necessitate specialized experience in intelligence research, analysis, and evaluation, as well as Open Source Intelligence (OSINT). Applicants must provide an intelligence writing sample within the last 5 years. Benefits of a career with the USCP include a comprehensive benefits package.

GENERAL ENGINEER

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text outlines the commitments of an agency, which include teamwork, integrity, excellence, and service. The agency values partnership across all levels and organizational boundaries, adherence to legal and ethical principles, unrivaled defense intelligence expertise, and putting the nation's welfare before personal interests. The agency also details requirements for employment, including U.S. citizenship, drug test, and security investigation. Qualifications include functional knowledge, problem anticipation, innovative solution development, cooperation facilitation, and team leadership. Highly desired skills include project management and knowledge of facilities and construction. Basic requirements involve a professional engineering degree or equivalent education and experience. The text also covers conditions of employment, benefits, and protection against discrimination.

Social Worker (Suicide Prevention Case Manager)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Nov 13, 2024

This job posting details a position eligible for the Education Debt Reduction Program (EDRP), offering reimbursement for student loan payments. The role requires U.S. citizenship, English proficiency, a current driver's license, and a master's degree in social work from an accredited school. Licensure or certification in social work is mandatory. The position involves working with Veterans and their families, assessing their needs, and formulating treatment plans. The role is physically demanding and requires vaccination against COVID-19. Federal benefits are offered, including comprehensive healthcare and retirement plans.

Deputy Assistant Director - Chief Learning Officer

Company: Department of Justice - Bureau of Alcohol, Tobacco, Firearms, and Explosives

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Nov 13, 2024

The ATF, a U.S. Department of Justice law enforcement agency, safeguards communities from violent crimes, illegal firearm use, explosives misuse, arson, terrorism, and illegal alcohol/tobacco diversion. They collaborate with communities, industries, law enforcement, and public safety agencies for information sharing, training, research, and technology. New employees must sign a mobility agreement, have top-secret clearance, pass drug screening, and be U.S. citizens. They must also meet executive core qualifications and technical qualifications, including leading change, results-driven approach, and experience in workforce development policies.

Executive Assistant

Company: Department of Housing and Urban Development - Assistant Secretary for Community Planning and Development

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes a job opportunity at the Department of Housing and Urban Development (HUD), specifically for the position of Asst Secretary for Community Planning and Development. The role involves administrative tasks such as analyzing policies, coordinating functions, and preparing reports. Key requirements include U.S. citizenship, a background investigation, and Direct Deposit for salary. The position is located in Washington, D.C., and is exempt from the Fair Labor Standards Act. HUD offers flexible work schedules and a comprehensive benefits package.

Change Management Specialist

Company: BLN24

Location: Washington DC

Posted Nov 13, 2024

BLN24 is a digital creative agency that supports the US Federal Government. They are seeking a Change Management and Communications Specialist to join their team. The role involves developing and implementing change management strategies, communicating with stakeholders, and collaborating with project teams.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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