Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Analyst in Health Policy (Economics)

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The Congressional Research Service, Domestic Social Policy Division (DSP) is hiring an Analyst in Health Policy (Economics). The role involves providing expertise on various health care industry and private health insurance policy issues. Applicants must have progressively responsible experience and training in health care industry factors, policy analysis, public policy writing, collaborative research, and effective communication. The Library of Congress, an equal opportunity employer, offers a comprehensive benefits package and is committed to providing reasonable accommodation to applicants with disabilities.

Registered Nurse (Spinal Cord Injury-Outpatient)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Nov 09, 2024

The text describes a job announcement for a nursing position in the Spinal Cord Injury Service, a 38-bed CARF-accredited rehabilitation unit. The service offers care for medically complex patients, including vent-dependent patients, and provides acute SCI rehabilitation, medical rehospitalizations, post-op care, annual evaluations, and outpatient treatment. The role requires U.S. citizenship, passing a pre-employment physical examination, and participation in vaccination programs. Basic requirements include English language proficiency, graduation from an approved nursing school, and current, full, active, and unrestricted registration as a graduate professional nurse. The grade determination is based on scope, education, and dimensions of practice, veteran/patient-driven care, leadership, professional development, and evidence-based practice/research.

Financial Economist, NB-0110-V.2

Company: Department of the Treasury - Office of the Comptroller of the Currency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The job posting is for a Financial Economist position in the Supervision Risk and Analysis, Economic & Risk Analysis-Compliance Risk Analysis Division. The role involves providing advice and consultation through research, analysis, or modeling to assess banks' compliance with laws, regulations, and model risk management practices. The position requires a degree in Economics with specific course hours in economics and statistics, accounting, or calculus. Specialized experience in conducting financial or economic research projects is necessary. The role involves occasional travel, use of a government-issued charge card, and filing an OCC Financial Disclosure Form. The position is part of a bargaining unit and is a Step 2 level within the NB-V pay band.

SHEET METAL MECHANIC (AIRCRAFT)

Company: Department of the Air Force - Air National Guard Units

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Nov 09, 2024

The text describes a job opening for a Sheet Metal Mechanic (Aircraft) in the Washington Air National Guard. The position is temporary, excepted service, and is advertised as ENLISTED. The role requires military grades E4-E5 and compatible military assignments 2A7X3. Applicants must be able to obtain and maintain the appropriate security clearance. The job involves planning, manufacturing, and installing metal objects, requiring experience with various metals and shop tools. A high school diploma or GED is required. The position is indefinite, and military technicians are ineligible for certain bonuses. The WA National Guard is an equal opportunity employer.

Lead Lifeguard

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Nov 09, 2024

This job posting is for a Water Safety Instructor position at Naval Base Kitsap, under the Non-Appropriated Fund (NAF) Fitness, Sports, and Deployed Support Branch. The role involves managing fitness, recreation, lodging, and food and beverage programs for service members, their families, retired military, and civilian employees. Key requirements include being at least 18 years old, having a minimum of three years of experience as a Water Safety Instructor, and possessing various certifications such as Lifeguard training, Water Safety Instruction, CPR for the Professional Rescuer and First Aid, and Aquatic Facilitator Operators Certification. The position also necessitates the ability to lift heavy equipment, perform rescues, and interact courteously with the public. A successful completion of a National Agency (NACI) background check is mandatory.

Director, Flight Service

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The Air Traffic Organization, with 35,000 personnel, ensures aircraft safety, separation, and punctuality. The System Operations Services organization manages various operational services, including air traffic flow management, airport surface flow management programs, flight services, and National Airspace security oversight. US Citizenship is required, along with selective service registration for males born after 12/31/1959 and drug testing. The FAA seeks candidates with proven leadership experience, demonstrating operational results, people leadership, relationship building, and strategic change management. No specific educational requirement is set, but a comprehensive resume detailing qualifications is necessary.

Space Vehicle Concept Design Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 09, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and offers a competitive compensation package and benefits.

Personal Banker

Company: PNC

Location: Washington, DC

Posted Nov 09, 2024

PNC is seeking a Personal Banker for its Shephard Park branch in Washington, DC. The role involves strengthening customer relationships through a defined sales process, identifying appropriate financial solutions, and driving proactive sales conversations. The ideal candidate will have accountability, banking knowledge, client loyalty, customer experience, and customer service skills. No degree is required, but related experience or product knowledge is needed. PNC offers a comprehensive benefits package including medical/prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with PNC match, and more. The base salary ranges from $44,720.00 to $67,600.00.

Lead Recreation Assistant Fitness

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Nov 09, 2024

The text describes a job opening for a position in the Non-Appropriated Fund (NAF) Fitness, Sports, and Deployed Support Branch of Commander, Navy Installations Command (CNIC). The role involves managing fitness, recreation, lodging, and food and beverage programs for service members, their families, retired military, and civilian employees. Key requirements include cash handling experience, proficiency in point of sales systems, strong organizational skills, a customer-oriented personality, and the ability to communicate effectively. The position necessitates physical capabilities such as standing, bending, stooping, walking, and lifting up to 50 pounds. The role also requires obtaining CPR, AED, and first aid certification within 90 days of appointment. The job is based at Naval Base Kitsap and involves a specific work schedule.

Analyst in Science and Technology Policy

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The Resources, Science and Industry Division of the Congressional Research Service is recruiting for an Analyst in Science and Technology Policy, focusing on emerging technology and advanced computing policy. The Library of Congress, an equal opportunity employer, offers a comprehensive benefits package and encourages applications from women, minorities, and persons with disabilities. Applicants must have progressively responsible experience in science and technology policy, analytical skills, and the ability to communicate effectively. They must also pass a personnel security/suitability investigation.

Director of Major & Leadership Gifts (Washington National Opera)

Company: The Kennedy Center

Location: Washington, DC

Posted Nov 09, 2024

The Kennedy Center, a cultural hub and memorial to President John F. Kennedy, is seeking a Director of Major and Leadership Gifts. This role involves managing a portfolio of high-level donors, creating fundraising opportunities, and leading a team of Gift Officers. The ideal candidate will have a minimum of 7 years in development, with 3 years in a supervisory capacity. They should possess knowledge in fundraising principles, non-profit management, and experience with Tessitura or similar CRM databases. The Kennedy Center offers comprehensive benefits, a collaborative team culture, and opportunities for professional growth.

Registered Nurse (Spinal Cord Injury-Inpatient) OCA-FY 25-PUG

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Nov 09, 2024

The Spinal Cord Injury Service is a 38-bed CARF-accredited rehabilitation unit offering comprehensive care for medically complex patients, including vent-dependent patients. Services encompass acute SCI rehabilitation, medical rehospitalizations, post-op care, pressure ulcer treatment, annual evaluations, and outpatient treatment. The role requires U.S. citizenship, passing a pre-employment physical examination, and meeting specific nursing education and experience criteria. Vaccination against COVID-19 is mandatory for all Veterans Health Administration Health Care Personnel.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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