Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

OPERATIONS RESEARCH ANALYST

Company: Department of the Navy - Naval Education and Training Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Nov 08, 2024

This is a public notice flyer for anticipated vacancies in the Naval Acquisition Development Program (NADP) with Naval Sea Systems Command. Interested applicants must follow the 'How to Apply' section, as applications won't be accepted through this flyer. There may or may not be actual vacancies filled. Requirements include US citizenship, federal employment suitability, direct deposit pay program participation, E-Verify clearance, and potential security clearance. The position requires a degree in operations research or equivalent, with specialized experience varying based on GS level. Education alternatives are provided for those without specialized experience. The position is covered under the Defense Acquisition Workforce Improvement Act and may require travel.

COMMAND PROGRAM SUPPORT SPECIALIST

Company: Department of the Army - Army National Guard Units

Location: Camp Murray, Washington Camp Murray, Washington

Posted Nov 08, 2024

This is a Washington Army National Guard Title 32 Excepted Service Non-Bargaining Unit Technician position for a COMMAND PROGRAM SUPPORT SPECIALIST. The location is Camp Murray, Washington. The appointment type is permanent, excepted service, and it's open to ENLISTED, WARRANT OFFICER, and OFFICER candidates. The role requires military grades E5-E9; WO1-CW4; O2-O4, and compatible military assignments. Applicants must participate in direct deposit, have a valid Washington state and military driver's license, and be able to obtain a Government Travel Card (GTC). Males born after 1959 must register for Selective Service. The position requires maintaining WA Army National Guard membership, obtaining necessary security clearance, and possibly working overtime. No specific education is required, but extensive experience in organization, management, and administration is necessary. Specialized experience includes providing technical guidance, using computer and automation systems, and developing policies.

CYS Assistant Director NF-03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Nov 08, 2024

The Beachwood Child Development Center at JBLM, WA is extending the closing date for a Regular Full-Time position. Eligible applicants must be 18 or older, have good mental and physical health, and be available to work Monday-Friday from 0530-1800, with occasional evenings and Saturdays. Proof of education and relevant transcripts are required. The position requires successful completion of a 4-year college degree in a related field or equivalent work experience. Additional preferred criteria include experience in nationally accredited childcare programs, participation in multi-disciplinary inspections, and leadership experience. PCS costs are not authorized, and Sunday premium pay and night differential may be authorized by the Garrison Commander.

Programmatic Sales Manager, DC

Company: Wunderkind

Location: Washington, DC

Posted Nov 08, 2024

Wunderkind, a company that has driven growth for numerous retailers and eCommerce businesses, is seeking a Programmatic Sales Manager. This role involves evangelizing Wunderkind's display and video inventory to programmatic buyers, managing relationships with agency partners, and maximizing campaign performance. The ideal candidate will have a BA/BS degree, at least 3+ years of online advertising sales experience, and expertise in programmatic ad campaigns. Wunderkind offers a high-growth environment, competitive salary, and a strong commitment to company culture, community, and work-life balance.

Family Advocacy Program Victim Advocate and Educator

Company: Department of the Navy - Commander, Navy Installations

Location: Oak Harbor, Washington Oak Harbor, Washington

Posted Nov 08, 2024

This position is part of the Family Readiness Division, Fleet & Family Support Program Section, Commander, Navy Installations Command (CNIC), a Echelon II activity directly reporting to the Chief of Navy Operations. The role aims to provide information, referral, education, training, primary prevention, counseling, and advocacy to ensure operational readiness and personal/family self-sufficiency. Applicants must obtain a Secret security clearance, including a background investigation and credit check. They must also have or obtain within six months of hire the Basic Advocate Credential and Comprehensive Intervention Specialist. The position requires professional knowledge in social services, counseling, psychosocial principles, and military family dynamics. A bachelor's degree in relevant fields is required, or equivalent experience.

Associate Manager, Test Development

Company: Center for Applied Linguistics

Location: Washington DC

Posted Nov 08, 2024

The job description is for an Associate Manager Test Development position at the Center for Applied Linguistics. The role involves managing the creation and refinement of test items for large-scale English language assessments, working with cross-functional teams, and ensuring the development of high-quality test items.

Conflicts Analyst

Company: Crowell & Moring

Location: Washington DC

Posted Nov 08, 2024

The job description is for a Conflicts Analyst at Crowell amp Moring LLP, an international law firm. The role involves analyzing information, reviewing conflict of interest reports, and assisting with resolution strategies. The firm offers a competitive compensation and comprehensive benefits package.

Attorney Advisor (Public Notice Flyer)

Company: Department of Commerce - Office of the Secretary

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 08, 2024

The Office of the Secretary, Office of the General Counsel, Office of the Chief Counsel for the Minority Business Development Agency (OCC-MBDA) within the Department of Commerce is seeking dedicated, equity-focused attorneys. The role involves providing legal and policy guidance to advance the growth and global competitiveness of minority business enterprises. Requirements include U.S. citizenship, federal employment suitability, passing a background investigation, a 2-year trial period, and bar membership in one of the 50 states, Washington D.C., Puerto Rico, or the U.S. Virgin Islands. Applicants should have a Juris Doctor (J.D.) degree, bar membership, and experience in federal financial assistance law, DEIA, contracts law, administrative law, constitutional law, entrepreneurship, or small business issues. Strong research, writing, analytical, and communication skills are required. The salary and level of supervision will be determined based on the applicant's experience and expertise.

RN - Cardiac Telemetry - Full Time - Nights

Company: Mercy

Location: Washington, Missouri

Posted Nov 08, 2024

Mercy Hospital Washington is offering a $13,000 sign-on bonus for RNs and $10,000 for GNs. The position is for a full-time RN in the Cardiac Telemetry department, working nights with weekend and holiday rotation. The hospital provides various incentives including education assistance, loan forgiveness, and comprehensive insurance. The unit is high-paced with a 1:4 nurse-to-patient ratio, focusing on cardiac care and stroke management.

Associate Sales Engineer

Company: Microstrategy

Location: Washington DC

Posted Nov 08, 2024

MicroStrategy is a company that is transforming organizations into intelligent enterprises through data-driven innovation. They are a market leader in enterprise analytics and mobility software, and are also leading a shift in how companies approach their treasury reserve strategy by adopting Bitcoin. The company values innovation, creativity, and excellence, and is looking for an Associate Sales Engineer to join their team.

Medical Laboratory Technician

Company: Kaiser Permanente

Location: Olympia, Washington

Posted Nov 08, 2024

The MLT role involves performing pre-analytic, analytic, and post-analytic phases of laboratory testing, from waived to high complexity. This includes quality control, instrument maintenance, and troubleshooting. The MLT is responsible for documentation, monitoring supplies, and ensuring compliance with regulatory requirements. They also handle customer service, computer data entry, and may oversee lab assistants. Basic qualifications include an Associates degree in a laboratory science or equivalent, and a Medical Lab Technician Certificate within 6 months of hire. Preferred qualifications include recent clinical laboratory experience and certification as an MLT.

Decision Analytics Associate Consultant - Health Plan

Company: ZS

Location: Washington DC

Posted Nov 08, 2024

ZS is a management consulting and technology firm that values its people and partners with clients to develop custom solutions. The company offers a comprehensive total rewards package and a flexible work environment.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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