Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Multifamily Business and Technology Manager (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 12, 2024

Fannie Mae is seeking a Multifamily Business and Technology Manager with at least 6 years of relevant experience, including Multifamily experience. The role involves managing day-to-day efforts to support the Business vision, collaborating with various teams on system enhancements, evaluating and reporting on risk, leading team reviews, and creating an inclusive environment. The ideal candidate will have project management, influencing skills, and experience with Microsoft Access, SQL, and Excel. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Application Security Engineer

Company: MassMutual

Location: Washington DC

Posted Oct 13, 2024

MassMutual is seeking an experienced Application Security Engineer to join their Software Security team. The ideal candidate will have advanced knowledge of secure software development and extensive experience with identifying vulnerabilities. The role requires collaboration with development teams, security architects, and other stakeholders to integrate security best practices into the software development lifecycle.

Mammography Tech - 40 Hours - Float - Bellevue WA - 10K SOB

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Oct 12, 2024

The job posting is for a mammography position with a $5,000 sign-on bonus and new wages that have increased by up to 9%. The role involves providing mammography services to patients, preparing mammography rooms, performing high-quality testing, and maintaining patient confidentiality. Essential responsibilities include diagnostic testing, computer system usage, customer service, patient and employee safety, general behavior, and regulatory compliance. Basic qualifications include a high school diploma or GED, a Certified Radiologic Technologist license in Washington, and Basic Life Support Radiologic Technologist Certification from the American Registry of Radiologic Technologists. Preferred qualifications include one year of mammography experience.

Visa Consulting Analytics (VCA) Intern – Summer 2025

Company: Visa

Location: Washington, DC

Posted Oct 12, 2024

Visa Consulting and Analytics (VCA) is seeking interns for strategic consulting engagements. The ideal candidate should be highly analytical with previous business experience. The role involves working on projects such as increasing market share in consumer credit cards, using emerging technology for customer acquisition, growing credit card portfolios while managing risk, and identifying market expansion opportunities for merchants. Responsibilities include delivering consulting services, conducting research, analyzing data, and presenting findings to clients and internal partners. Basic qualifications include being a student pursuing a Bachelor's Degree with a graduation date in December 2025 or later, and having strong communication skills. Preferred qualifications include excellent client-facing communication skills, exceptional analytical skills, knowledge of finance and accounting, and proficiency in spreadsheet and presentation tools.

Senior Paralegal

Company: Leidos

Location: Washington, DC

Posted Oct 13, 2024

Leidos is seeking a Senior Paralegal to join the Tax Division's Financial Litigation Unit on-site, with 2 days of remote work permitted. This role offers excellent part-time opportunities for law students to enhance legal research and writing skills. Key responsibilities include drafting complaints, discovery, and motions, conducting public asset searches, negotiating settlements, and drafting memoranda. Candidates without experience will be trained by experienced DOJ attorneys. The position requires a paralegal certificate, JD, or law school attendance with at least one year of study. Knowledge of federal and state court systems, legal research procedures, and tools like LEXIS and Westlaw is necessary. Familiarity with ESI tools, eDiscovery procedures, and various computer applications is also required. US Citizenship and ability to obtain a Public Trust clearance are mandatory. Desired qualifications include a law degree, trial experience, current clearance, negotiation skills, and understanding of business entities, lien priorities, trusts, estates, and probate.

Custodial Supervisor - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Oct 12, 2024

Aramark is offering a Custodial Supervisor position with a salary range of $18.00 to $23.00 per hour, depending on various factors. The role involves supervising employees, conducting inspections, training, and maintaining cleanliness. The job requires prior supervisory experience, physical ability to lift up to 50 lbs, and strong interpersonal skills. Aramark provides comprehensive benefits and a positive work environment.

Senior Software Engineer, Ad Engineering

Company: The Washington Post

Location: Washington, DC

Posted Oct 13, 2024

The Washington Post is seeking a Senior Software Engineer to join its Ad Engineering and Monetization team. This role involves working on diverse software projects, from custom ad experiences to AI-driven targeting software. The ideal candidate should have 5+ years of experience in JavaScript development, AWS services, and DevOps technologies. They should be self-motivated, collaborative, and detail-oriented. The Post offers competitive benefits and a salary range of $131,500.00 - $219,100.00 USD annually.

Channel Systems Engineer

Company: Palo Alto Networks

Location: Washington, DC

Posted Oct 13, 2024

Palo Alto Networks is seeking a Channel Systems Engineer to lead and guide partners in becoming key Palo Alto Networks partners. The role involves providing technical expertise, training, and support for product implementation and integration. The ideal candidate should have 5+ years of experience in Partner Solution Consulting or pre-sales engineering, with extensive knowledge in networking, cybersecurity, or related fields. The company values innovation, collaboration, and ongoing learning, offering comprehensive benefits and a supportive work environment.

Federal Financials Business Consultant -Mid

Company: CGI

Location: Washington, DC

Posted Oct 13, 2024

CGI is seeking a Federal Financials Business Consultant with 5-8 years of Accounting/financial management experience. The role involves developing knowledge of a client's industry, customers, organization, and business objectives, and performing Business Process Reengineering (BPR). The consultant will assess financial processes for innovation and automation opportunities, analyze and solve financial and budget management challenges, and provide quality client support. Required qualifications include experience with federal financial management/accounting, federal budget execution, reimbursable agreements, and federal financial regulations. Desired qualifications include experience with Momentum, SAP Business Analytics, and CGFM, CDFM or CPA certifications. CGI offers competitive compensation, comprehensive insurance options, and learning opportunities. US Citizenship is required due to the nature of the government contract.

Finance - Accounting - Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 12, 2024

Fannie Mae is seeking a Finance - Accounting - Associate to assist in analyzing business transactions and financial information. The role offers flexibility and the opportunity to work alongside a supportive team. Responsibilities include gathering and documenting financial information, analyzing business and financial data, developing reports, and executing accounting and financial operations processes. The ideal candidate will have advanced proficiency in Excel, strong analytical and communication skills, and a degree in Accounting, Business, Finance, or Economics. Fannie Mae is an Equal Opportunity Employer offering a comprehensive benefits package.

Multifamily Underwriting Compliance and Operations - Advisor (Open to Remote)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 13, 2024

Fannie Mae is seeking a candidate for the Multifamily Underwriting Compliance and Operations - Advisor role. The role involves approximately 50% governance activities, such as maintaining procedures, building oversight frameworks, managing internal audits, and collaborating with stakeholders. The other 50% is focused on transaction review, including advising on risks, analyzing lending decisions, and presenting findings to senior management. The ideal candidate will have 6 years of related experience in multifamily and GSE loan structuring, financial analysis, credit risk assessment, and regulatory compliance. Fannie Mae is a flexible hybrid company, embracing both remote and in-person work.

Litigation Support Data Specialist II

Company: Leidos

Location: Washington, DC

Posted Oct 13, 2024

Leidos is seeking a skilled Data Specialist II to join their team supporting the Litigation Support Section of the Antitrust Division of the U.S. Department of Justice in Washington, D.C. The role involves creating and updating document processing procedures, modifying load files, performing quality control on loaded data, and handling data conversion processing. The ideal candidate should have at least two years of experience in eDiscovery roles, strong knowledge of litigation support data loading, and expertise with Relativity, LAW, and IPRO processing tools. The position offers a pay rate of $38.68/hr and is covered under the Service Contract Act. Leidos is recognized as one of the 'World's Most Ethical Companies' and is committed to diversity and inclusion.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

Related Pages