Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Diversion Specialist

Company: DaVita

Location: Washington, DC

Posted Oct 04, 2024

DaVita, the nation's largest independent provider of kidney dialysis, is seeking a Diversion Specialist for its Patient Pathways team. The role involves serving as a liaison between patients, physicians, hospitals, clinics, and healthcare insurance providers, providing patient education, and managing avoidance of admissions through the Emergency Department. The position requires strong communication skills, organizational abilities, and knowledge of medical terminology. A Bachelor's Degree in social work, nursing, or related field is preferred. The role offers a competitive total rewards package, including a 401k match, healthcare coverage, and a broad range of other benefits.

Application & Product Security Engineer V

Company: ID.me

Location: Washington DC

Posted Oct 04, 2024

IDme is a high-growth enterprise software company that simplifies identity proofing and verification. They have received numerous awards and have a robust identity network. The company is looking for an Application and Product Security Engineer V to join their rapidly growing security team.

Food Service Worker-Georgetown University

Company: Aramark

Location: Washington, DC

Posted Oct 04, 2024

The Food Service Worker role at Aramark involves assisting with food preparation, maintaining cash receipts and meal records, and completing daily reports. The position requires adherence to high standards of quality in food production, sanitation, and kitchen safety practices. The hourly rate of pay is between $21.05 and $22.05, with additional benefits including medical, dental, vision, and work/life resources. The role involves preparing quality food, maintaining accurate food storage, serving food according to schedules, and ensuring cleanliness and organization in the work area. Physical demands include lifting, bending, pushing, pulling, and extended walking and standing.

DARPA Naval Architect/Marine Engineer

Company: Amentum

Location: Washington DC

Posted Oct 04, 2024

Amentum is seeking a highly competent Naval Architect to support DARPA in formulating, monitoring, and transitioning advanced research and development programs to the US military. The candidate will serve as the primary support contractor interface and interact with DARPA leadership, performers, and research communities.

(Sales Associate, Full -Time) Editor, Washington DC

Company: Glossier

Location: Washington, DC

Posted Oct 04, 2024

Glossier is a beauty company that prioritizes community engagement and inclusivity. As an Editor, you will be a customer experience expert, trained in all aspects of store operations. Your role involves creating memorable experiences, nurturing customer relationships, and collaborating with the team. You will also ensure operational excellence, adhering to safety standards and managing inventory. The ideal candidate has 2+ years of customer service experience, preferably in retail or hospitality, and a passion for creating meaningful interactions.

Per Diem Urologist (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Edmonds, Washington

Posted Oct 04, 2024

Providence Medical Group is offering a Per Diem Urologist position in Edmonds, Washington. The role involves clinic visits, procedures, surgical cases, and on-call coverage for Swedish Edmonds Hospital. The position is in a friendly, collaborative environment with a supportive leadership. The compensation ranges from $200.67 to $287.09 per hour. Edmonds, a charming suburb of Seattle, offers a thriving local art scene, good schools, and easy access to Seattle's attractions.

Patient Care Technician/OSC

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Oct 04, 2024

The job involves maintaining a clean and safe environment for patients and healthcare team members, transporting patients and equipment, and providing environmental sanitation. Essential responsibilities include transporting specimens, cleaning operating rooms, and preparing patients for surgery. The role also involves ancillary support such as testing and recording results, managing inventory, and restocking supplies. Basic qualifications include a high school diploma, a Nursing Assistant Certificate (Washington), and Basic Life Support certification. Two years of hospital experience is preferred.

Platform Systems Engineering Manager

Company: NIH-NCBI

Location: Washington DC

Posted Oct 04, 2024

Black Canyon Consulting is seeking a Platform Systems Engineering Manager to support the National Center for Biotechnology Information (NCBI) at the National Library of Medicine. The role involves developing and maintaining a DataOps platform, managing a team, and ensuring compliance with federal regulations. The job requires project and product management skills, coding skills, and experience with cloud services and data processing applications.

Senior Information Security Architect

Company: Bank of America

Location: Washington, DC

Posted Oct 04, 2024

Bank of America is seeking a Senior Information Security Architect to join the Business Information Security Officer's (BISO) - Secure Solutions Design team. The role involves working closely with line of business technical and project teams to deliver strategic projects, participating in the development of system architectures, and conducting security and business information flow studies. The ideal candidate should have expertise in creating and reviewing technical diagrams, threat modeling using STRIDE methodology, and experience with various enterprise technology domains. The role requires strong communication, writing, and presentation skills, and is eligible for industry-leading benefits and a discretionary incentive plan.

Café Ambassador - D.C. Area

Company: Capital One

Location: Washington, DC

Posted Oct 04, 2024

Capital One is seeking a Café Ambassador to join their team in Washington, D.C. The role involves introducing customers to Capital One's services, creating memorable experiences, and driving brand awareness. The position offers opportunities for personal and professional growth, along with a comprehensive benefits package. The ideal candidate is an outgoing, self-driven individual with strong communication skills and at least 1 year of retail, sales, or customer service experience.

Software Engineer

Company: CGI

Location: Washington, DC

Posted Oct 04, 2024

CGI Federal is seeking a Software Engineer with active Top-Secret clearance for a project in Washington, DC or Huntsville, AL. The role involves working in an agile environment, collaborating with scrum teams, understanding requirements, conducting unit testing, deploying code, and engaging with clients. The ideal candidate should have a Bachelor's degree in software development, Agile/Scrum methodologies, and 3-5 years of software engineering experience. Proficiency in Python is a plus. CGI offers competitive compensation, comprehensive insurance, 401(k) matching, paid time off, and more. US Citizenship is required.

Patient Care Technician/OSC

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Oct 04, 2024

The job description outlines the responsibilities of a Patient Care Technician On-Call for Bellevue, who is an unlicensed caregiver maintaining a safe and clean environment for patients and healthcare team members. Key duties include transporting patients and equipment, providing environmental sanitation, preparing operating rooms, and assisting with surgical procedures. The role also involves ancillary support tasks like testing and recording results, managing inventory, and rotating expired supplies. Basic qualifications include a high school diploma or GED, a Nursing Assistant Certificate (Washington), and Basic Life Support certification. Two years of hospital experience is preferred.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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