Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

CRM Business System Analyst

Company: Leidos

Location: Washington DC

Posted Oct 03, 2024

Leidos is seeking a CRM Business System Analyst to support the Digital Solution Inc program. The selected candidate will have the ability to assist customers with CRM technical support issues and consulting with customers on their business processes.

Vice President of External Affairs

Company: Sol Systems

Location: Washington DC

Posted Oct 03, 2024

Sol Systems is seeking an experienced executive-level individual to lead a team overseeing community engagement and government affairs. The role will focus on managing strategic renewable energy and electricity policy initiatives, and the ideal candidate will have experience in both community and government affairs.

Firmwide Outsourced Solutions and Managed Services Director, Services / Business Architect - Location Flexible

Company: RSM US LLP

Location: Washington DC

Posted Oct 03, 2024

RSM is a leading provider of professional services, seeking a highly skilled Services Architect to design and implement managed service solutions for public accounting clients.

Assistant Configuration Manager

Company: Copper River Family of Companies

Location: Washington DC

Posted Oct 03, 2024

The job description is for an Assistant Configuration Manager at Copper River Family of Companies. The role involves supporting configuration management processes, providing support to the Sr Configuration Manager, and working with data analysts to track and report configuration items. The company offers a positive and supportive culture, comprehensive benefits, and a focus on collaboration.

Senior Engineer – Java, Python, Generative AI, Agentic Systems

Company: GEICO

Location: Washington DC

Posted Oct 03, 2024

GEICO is seeking a Senior Engineer with experience in building high-performance platforms and applications to support the Digital Experience for customers. The ideal candidate has broad and deep technical knowledge and will help drive the insurance business transformation.

Standards Editor

Company: The Washington Post

Location: Washington DC

Posted Oct 03, 2024

The Washington Post is seeking an experienced editor to join its Standards desk, responsible for maintaining the publication's commitment to accuracy, consistency, and fairness. The successful candidate will have a strong understanding of Post ethics and standards, significant editing and decision-making experience, and excellent news judgment.

Licensed Marriage and Family Therapist (LCSW-C, LCPC, LCMFT)

Company: Lee Company

Location: Washington, DC

Posted Oct 03, 2024

LifeStance Health, Inc. is actively seeking talented and passionate Licensed Therapists (LCPC, LCSW-C, LCMFT) in Maryland. They offer competitive benefits including sign-on bonus, flexible work schedules, remote work options, full administrative support, and a full benefits package. The annual income potential ranges from $82,000 to $113,280. Therapists should be experienced in working with adult and/or child and adolescent populations.

Consulting, Specialist Senior

Company: Deloitte

Location: Washington, DC

Posted Oct 03, 2024

Deloitte Consulting LLP is seeking a Consulting, Specialist Senior in Washington, DC and various unanticipated Deloitte office locations and client sites nationally. The role involves enabling end-to-end journey from On-Premise to Cloud, performing design and development within focus areas like Cloud messaging, ground-to-Cloud connectivity, Cloud Strategy, Operating Model Transformation, Cloud Development, Cloud Integration and Application Programming Interfaces (APIs), Cloud Migration, Cloud Infrastructure and Engineering, and Cloud Managed Services. The role also includes driving aspects of the full Software Development Life Cycle (SDLC), designing and developing data governance standards, roles and responsibilities, and performing assessments of existing information systems. The position requires a Bachelor's degree or foreign equivalent in Business Administration, any STEM field, or a related field, and 2 years of related work experience in the job offered or in a related occupation.

Full Stack Software Engineer

Company: NT Concepts

Location: Washington DC

Posted Oct 03, 2024

NT Concepts is seeking a Full Stack Software Engineer to join their team, working on an innovative airlift optimization platform. The company is dedicated to solving critical challenges in National Security, and offers a collaborative environment, competitive benefits, and opportunities for professional growth.

Manager, Cyber Threat Researcher, Cyber Intelligence

Company: Capital One

Location: Washington DC

Posted Oct 03, 2024

Capital One is looking for a Cyber Threat Researcher to leverage cyber threat intelligence for good. The role involves creating mechanisms to combine detection signals, maintaining expertise of the current cyber threat landscape, and building productive relationships with internal teams.

Senior Manager, Business Development – KI Concerts: 2024-3208

Company: The Headfirst Companies

Location: Washington, DC

Posted Oct 03, 2024

The Sr. Manager, Business Development for KI Concerts is responsible for developing relationships with ensemble Directors, creating customized experiences, and implementing sales strategies. The role requires a strong sales and musical background, excellent communication skills, and understanding of international travel destinations. The individual will lead generation, build proposals, and provide exceptional customer service. They will collaborate with cross-functional teams and serve as a subject matter expert in music for the KI team.

Behavior Interventionist

Company: Cortica

Location: Washington DC

Posted Oct 03, 2024

Cortica is a rapidly growing healthcare company that is looking for a Behavior Interventionist to join its team. The company is committed to providing life-changing care to children with neurodevelopmental differences and is seeking a team member who is passionate about helping children thrive.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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