Excellent Customer Service Jobs in worldwide

119,735 open positions · Updated daily

Looking for Excellent Customer Service jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the worldwide area.

Senior Site Reliability Engineer

Company: PacketFabric

Location: Worldwide

Posted Apr 02, 2022

PacketFabric is a remote-first company that offers a unique opportunity to work on a cutting-edge connectivity cloud platform. The company is looking for a Site Reliability Engineer to join their team, with a focus on troubleshooting, monitoring, and automating systems. The job requires a strong background in scripting, automation, and system administration, as well as experience with cloud platforms and message queue systems.

Affiliate Marketer

Company: WP Media

Location: Worldwide

Posted Apr 02, 2022

The job posting is looking for a friendly and passionate Affiliate Marketer to grow their Affiliate marketing programs. The company, WP Media, is an equal opportunity employer with a distributed team and values mutual respect, collaboration, and inclusivity.

Accounts Receivable Specialist

Company: Nathan James

Location: Worldwide

Posted Apr 02, 2022

Nathan James is a design-first, home furnishing company that values its employees' personal lives and provides a remote work environment. The company is looking for an Accounting Specialist to join its finance team and is offering a competitive salary and benefits package.

Software Engineer

Company: SnailBot

Location: Worldwide

Posted Apr 02, 2022

SnailBot is a cloud service that helps people buy in-demand items by automating the purchasing process. The company is looking for engineers to join their team and work on building and maintaining their automation and reverse engineering capabilities.

Live Backend Server Multiplayer - PlayFab 2.0 Azure LiveOps

Company: Alice & Smith

Location: Worldwide

Posted Apr 02, 2022

The text describes the company's expertise in game engine networking protocol, real-time networking, and cloud computing, highlighting their ability to design and develop scalable, low-latency multiplayer environments.

Ecommerce Sales Coordinator

Company: Nathan James

Location: Worldwide

Posted Apr 02, 2022

Nathan James is seeking an Ecommerce Sales Coordinator to join their Sales team. The company is a design-first, home furnishing company that prioritizes customer happiness and employee well-being. The role involves coordinating promotions, pricing changes, and issue escalations to retail partners, as well as onboarding new products to retailer sites. The company offers a remote work environment and a range of benefits to support a life well-lived.

Technical Support Engineer

Company: Automattic

Location: Worldwide

Posted Apr 02, 2022

The company Automattic is looking for Technical Support Engineers to work from home, helping people use their products. The job requires technical knowledge, writing skills, and a passion for solving problems. The company values diversity, equity, and inclusion, and is committed to making the web a better place.

Senior Full Stack Engineer (f/m/d)

Company: GraphCMS GmbH

Location: Worldwide

Posted Apr 02, 2022

GraphCMS is a leading GraphQL Federated Content Platform that enables developers and content operators to create, enrich, unify, and deliver content across platforms. The company is customer-centric, goal-driven, and values innovation, collaboration, and open communication. The role of a Senior Full Stack Engineer involves defining, improving, and developing new and existing features, contributing to the general infrastructure, and participating in daily syncs, code reviews, and pair programming sessions.

Ruby on Rails Engineer

Company: QuickMail

Location: Worldwide

Posted Apr 02, 2022

The company QuickMail is looking for a Ruby on Rails developer to join their development team. The role involves making small changes to the code, writing unit tests, and building smaller scope features. The company offers flexible hours, unlimited vacation, and a focus on learning and personal growth.

Junior Product Manager

Company: Alpha

Location: Worldwide

Posted Apr 02, 2022

Alpha.io is a low-code platform that enables teams to build internal tools to save time and increase business efficiency. The company is early-stage but has already gained traction with enterprise customers. The Junior Product Manager role is responsible for improving the platform's capabilities and increasing adoption and retention.

Java Engineer, Search & Data Services

Company: Help Scout

Location: Worldwide

Posted Apr 02, 2022

The job posting is for a JVM Engineer position at Help Scout, a remote company that values diversity and inclusion. The company is looking for an experienced engineer who can work on building scalable solutions, improving existing code, and adding new functionality. The job requires strong communication skills, a passion for writing software that helps people, and a commitment to giving and receiving feedback.

Support Manager

Company: CoinTracker

Location: Worldwide

Posted Apr 02, 2022

CoinTracker is a portfolio assistant for cryptocurrency, aiming to increase financial freedom and prosperity. The company is seeking a Customer Support Manager to lead a team of Product Support Specialists, focusing on providing excellent and compassionate care to customers.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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