Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Technical Support Engineer Java .Net

Company: New Relic

Location: USA

Posted Dec 08, 2025

New Relic seeks passionate Support Engineers to join their innovative team, focusing on technical excellence, collaboration, and diversity. The role involves solving complex issues and contributing to product improvements while emphasizing continuous learning and customer empathy.

Chronic Care Manager (Compact States)

Company: Harris

Location: Remote

Posted Dec 08, 2025

This job posting describes a remote Chronic Care Manager role with part-time flexibility, productivity-based pay, and opportunities for full-time employment. It outlines responsibilities, requirements, and benefits while emphasizing work-life balance and professional growth.

Principal Product Manager - Data Centers

Company: Utilidata

Location: Remote

Posted Dec 08, 2025

Utilidata, an NVIDIA-backed edge AI company, is seeking a Principal Product Manager to lead integration of their distributed AI platform in data centers. The role involves product strategy, cross-functional collaboration, and market research to drive adoption in the expanding data center market.

Senior Product Designer - Games Social

Company: Netflix

Location: Remote

Posted Dec 08, 2025

This text describes a job posting for a Senior Product Designer at Netflix's Games Design team, focusing on creating social gaming experiences across platforms. It outlines responsibilities, required skills, and benefits of the remote-friendly role while emphasizing collaboration and innovation in the gaming ecosystem.

Lead Gameplay Programmer

Company: CD PROJEKT RED

Location: Remote

Posted Dec 08, 2025

CD PROJEKT RED seeks a Lead Gameplay Programmer for Cyberpunk 2, offering competitive pay, remote/hybrid options, and comprehensive benefits. The role involves managing a team, developing gameplay systems, and collaborating across disciplines.

Senior Financial Partnerships Manager - Cards

Company: Mercury

Location: Remote

Posted Dec 08, 2025

Mercury seeks a Senior Partnerships Manager to build and maintain strategic financial partnerships, focusing on growth, collaboration, and innovation within their fintech ecosystem. The role involves managing partnerships, driving product innovation, and ensuring compliance while fostering relationships with internal and external stakeholders.

Technical Program Manager - Commerce Systems

Company: Stripe

Location: Remote

Posted Dec 08, 2025

This text describes Stripe's mission to increase the GDP of the internet and highlights the role of a Technical Program Manager in driving large-scale technical programs. It emphasizes opportunities to impact the global economy, solve complex problems, and collaborate across teams. The job requires expertise in infrastructure, systems design, and program management, with a focus on delivering scalable solutions and influencing engineering leadership.

UX Quantitative Research Intern

Company: Pinterest

Location: Remote

Posted Dec 08, 2025

This internship offers opportunities to contribute to product decisions through data analysis, collaborate with cross-functional teams, and work on impactful projects. Requirements include a PhD in relevant fields and experience with statistical methods.

Android Engineer

Company: FAIRTIQ AG

Location: Remote

Posted Dec 08, 2025

FAIRTIQ's job posting highlights their mission to build scalable mobile platforms, collaboration with teams, and benefits like a dynamic work environment and professional growth opportunities.

PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on long-term client collaboration, digital transformation, and innovation. It highlights responsibilities in recruitment, sourcing strategies, and partnership management, emphasizing growth opportunities and supportive work environments.

Director - Client Solutions

Company: Influential

Location: Remote

Posted Dec 08, 2025

This job description outlines a Director Client Solutions role requiring leadership in client relationship management, team collaboration, and business growth. It emphasizes experience in digital advertising, beauty industry expertise, and strong organizational skills. The position involves managing client portfolios, driving campaign success, and ensuring project delivery within budget.

Senior Product Data Scientist

Company: Tripadvisor

Location: Remote

Posted Dec 08, 2025

Viator seeks a Senior Product Data Scientist to lead data science initiatives, enhance product features, and collaborate with cross-functional teams. The role offers competitive compensation, flexibility, and opportunities to innovate in travel tech.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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